Categories
Problems that solves
Decentralized IT systems
Low quality of customer service
High costs of routine operations
Failure to attract new customers
Customer retention
Low quality of customer support
Values
Reduce Costs
Enhance Staff Productivity
Improve Customer Service
Increase Customer Base
About Product
Description
Process-driven CRM for marketing, sales and service
bpm'online CRM software supports multiple devices types
bpm’online studio
Intelligent business process management and low-code platform for rapid application development.
bpm’online marketing
Multichannel marketing software to deliver demand generation excellence.
bpm’online sales
Sales force automation to manage the complete sales cycle — from lead to repeat sales.
bpm’online service
Innovative customer service tools to deliver exceptional customer experience.
Bpm’online was recognized in Gartner’s 2016 Magic Quadrant for Sales Force Automation, included in Gartner’s 2016 Magic Quadrant for CRM Lead Management, and recognized in latest Gartner 2016 Magic Quadrant for the CRM Customer Engagement Center.
Bpm’online was named a Leader in The Forrester Wave™: CRM Suites for Midsize Organizations, 2016. In addition, bpm’online has been recognized as a Strong Performer in The Forrester Wave™: Lead-To-Revenue Management Platform Vendors, 2016; The Forrester Wave™: Sales Force Automation Solutions, 2017 and The Forrester Wave™: Customer Service Solutions For Midsize Teams, 2017.
Process-driven CRM
- three reasons to choose bpm'online CRM systems
- Align marketing, sales and service on
- a single CRM platform
- Gain the agility to change processes in
- the CRM faster than ever
