Sheremetyevo International Airport

According to ACI ASQ rating, Sheremetyevo Airport second time was recognized as the best airport in Europe in service quality (2012-2013). The ranking is based on the level of passengers’ satisfaction with the quality of services provided by the world’s airports, which is determined according to 37 key criteria. By the results of ASQ 2014 research Sheremetyevo has confirmed its leadership in an rating of the best airports in Europe, winning the second place. Sheremetyevo is the first Russian airport which became the best by the independent rating ASQ and got international recognition of passengers and experts. Since 2010, Sheremetyevo Airport has participated in the program for assessment of quality level in the world’s airports ASQ (Airport Service Quality) implemented by the Airport Council International (ACI). Sheremetyevo International Airport is the largest Russian airport handling scheduled international flights. The Airport’s network of routes includes more than 300 destinations. The Sheremetyevo Airport’s services are utilized by the representatives of three major aviation alliances: SkyTeam (Air France, KLM, Delta, CSA Czech Airlines, Alitalia, China Southern Airlines, Korean Air, etc.); Star Alliance (SAS, Air China, LOT, Adria Airways, etc.); Oneworld (Finnair). Intensive development and large-scale modernization of the infrastructure began at Sheremetyevo Airport in 2005 As a result of this upgrade, a number of the passenger terminals increased from two to six, and their annual handling capacity — from 12 to 35 million passengers. Sheremetyevo Airport has become the biggest Russian airport complex (its area is about 480,000 sq. m).