Problems that solves
No IT security guidelines
Unaurthorized access to corporate IT systems and data
Employee personal use of corporate IT during working hours
Risk of attacks by hackers
Values
Enhance Staff Productivity
Ensure Security and Business Continuity
ivanti IT SERVICE MANAGER
Ivanti Service Manager, powered by HEAT, is the most affordable, flexible and complete cloud-optimized ITSM solution available. Automate workflows, eliminating costly manual processes while making your business more efficient, compliant, and secure. Whether you’re looking for an IT help desk / support ticket solution or need to perform more advanced ITIL service management processes, Ivanti Service Manager solution can easily scale and adapt to meet your specific business needs.
About Product
Description
DRAG & DROP WORKFLOW
No programming needed, making it easy to tailor IT service automation.
MULTI-CHANNEL SELF SERVICE
Offer multiple, easy to access self-service channels to make IT teams and users more productive
VOICE AUTOMATION
Dramatically reduce wait times, transfer rates and abandoned calls.
CLOUD OR ON PREMISE
Fully multi-tenant SaaS or On-premise, today or tomorrow —you decide.
