Categories
Problems that solves
Low quality of customer service
Employee retention
Low quality of customer support
Poor communication and coordination among staff
Values
Reduce Costs
Improve Customer Service
Appraise and Train Staff
Support Customers
ClickMeeting
The platform is for online conferences and webinars with integration capabilities, private chat and full desktop access.
Description
ClickMeeting is a browser-based platform for holding extraordinary meetings, scheduled webinars and training sessions. Up to 4 speakers can be in an online meeting room, and audio and video information is transmitted to each participant. The rebranding tool allows users to add a logo and change the look of the meeting room and reception. ClickMeeting includes a presentation tool that allows you to show slides, images, and collaboration documents. And thanks to an interactive whiteboard, speakers can draw, take notes, and make notes. The ability to share the desktop helps reduce time delays and synchronization problems. For continuous feedback support, speakers can organize online polls and chat with support for the translation function in 52 languages. Free mobile applications allow organizers and participants to hold conferences using Apple iPad, Android Galaxy tablets, Blackberry PlayBook, as well as iPhones and smartphones on the Android platform. Thanks to the conference recording feature, users can post a recording of the event on the website or free hosting provided by ClickMeeting. The platform collects and displays statistics about the event and participants.