1. Marketing
2. Sales
3. Project Management
4. Resource Planning
5. Case Management
6. Service Management

• Support and registration of marketing activities for reporting, follow up and management
• Marketing lists: Create dynamic marketing lists, that update subsequently, as well as static marketing lists. Full Outlook integration with mailing possibilities straight from the marketing lists.
• Create process support for your marketing activities, both simple and complex ones

• Categorization of customers based on needs of the organization and the area such as industry, sector or geography
• Event Management, gather all the information in one place. Contacts as event participants and their status at the event, check list for the event, document management through SharePoint
• Training Management with courses and participants, reuse data you previously created

• With Microsoft Social Listening you have the possibility to capture activities on social media, arrange searches based on key words and visualize in nice dashboards with graphs and lists
• Dynamics Marketing gives you the possibility to take care of digital marketing, like newsletters and leads generation, with automation if you like

• Full integration with Outlook contacts and activities
• Good follow-up possibilities with graphs and views
• Consistently easy to use interface

• Business Process Flow with guiding steps in order to complete the sales process
• Track meetings and emails to your sales activities

• Dynamic sales processes, helping you to follow the sales processes that apply to you
• Support for several simultaneous sales processes
• With Absalon add-on it’s easy to follow which customers you have contacted (and not contacted) for a certain period of time
• Customer Plans for targeted customer strategy on activity level with follow-up possibilities
• Opportunities to follow up recurring income over time

• Full integration with Outlook contacts and activities
• Good follow-up possibilities with graphs, views and dashboards
• Quick update of progressive sales processes

• Integration with Outlook activities, track emails and other activities in your projects
• Integration to SharePoint for document management

• Start from one of your predefined project model
• Add project activities for each unique project
• With the ability to follow the people who are relevant to the project
• Spread the responsibility on project activities and project logs
• Time reporting on projects and/or project activities
• Do follow-up on the budget and hours towards activities and timesheets
• - Analyze and visualize through views, graphs and dashboards

• Access to the same information with the possibility of access control through security roles
• Connect to SharePoint for an integrated experience
• Visualize to illustrate the project's success or warning signs
• Simple time reporting

• Integration with Outlook activities, track emails and other activities in your projects
• Integration to SharePoint for document management

• Support for multiple simultaneous resource plans with the same or different resource members
• Save time by copying a resource allocation over time
• Duplicate resource allocations for faster input
• Use the built-in graphs to follow allocations as tools to plan for the future and utilize resources maximum
• Resource allocation to projects and project activities

• The user interface is familiar from other parts of the CRM, instant buttons and custom components make your work easier and graphs provide an instantaneous updated picture of the resource plan.

• Follow-up on contractual commitments for SLA
• Case registration with automatic update of entitlement terms, e.g. number of cases or hours, according to agreement
• Business Process Flow with guiding steps in order to complete the support process
• Cases automatically created based on in-coming email
• Support for case management through queues, and automatic routing of cases to queues

• Dynamic defined process for case management and follow-up. Here you can have one or more processes at the same time, to adapt the work for each unique case.
• Possibilities to do time reports on projects and/or cases
• Case management within projects
• Possibility to continuously follow up aggregated statuses of open cases through graphs, views and dashboards
• Possibility to build a knowledge database based on recurring problems

• Simple and easy to use web interface
• Clear responsibilities for users in the process
• Full integration with Outlook contacts and activities
• Good follow-up possibilities with graphs and views, for cases as well as users
• Possibilities for follow-up that suits your organization

• Case management with SLA
• Microsoft Dynamics CRM has functionality for contract management that will help you get an overview of periods, rates and currencies etc
• Integration with Outlook activities

• Installation management for the identification of existing installations such as machinery, equipment and products at your customers
• Add and follow the installation components
• Service Plans: add installations to a service plan and get control over when and where the services will be performed
• Work on the field, on- and offline, with Absalon Service app
• Follow up the maintenance work historically and onwards
• Register service cases within service plans, for installations and users
• Create service orders after completing the work, use it for billing purposes and sign in our mobile app solution

• Use Microsoft Business Intelligence, e.g. Power Pivot, to clarify the status and plan the work in the best way

• With an easy to use interface and great opportunities for visualization on the user level, the work can be planned in the best way to exploit the resources right and follow-up service based on contract level.
• With Absalon Service app, users can work online or offline and quickly enter new data.

Supporting Linux, Windows Server, SQL Server, Oracle, IBM, SAP and other platforms, Azure virtual machines provide the flexibility of virtualization for a wide range of computing solutions. All current-generation virtual machines include load balancing and autoscaling. 
Azure Virtual Machines - is a proposal that includes various solutions, from an inexpensive B series to virtual machines with the latest GPU optimized for machine learning. It is designed to perform any workloads within any budget.

Oracle Cloud Infrastructure compute instances are the building blocks for applications from small websites to the largest enterprise applications. The main shapes each have use cases for which they are especially suitable:

Virtual machine (VM) instances offer compute resources in many shapes, from a single OCPU to 24 OCPUs, catering to a variety of workloads and software architectures. All Oracle Cloud Infrastructure VM shapes support remote block storage, but the Dense I/O shapes also offer up to 25.6 TB of local NVMe SSD storage for applications requiring low latency, millions of IOPS, and high local storage capacity.

Bare metal instances support applications requiring intensive compute and large memory resources. You can build cloud environments with performance equal or better than other clouds or on-premises infrastructure. Bare metal provides customers with exceptional isolation, visibility, and control.

Accelerated computing requires consistently fast infrastructure across every service. With GPU instances you can process and analyze massive data sets more efficiently, making them ideal for complex machine learning (ML), artificial intelligence (AI) algorithms, and many industrial HPC applications.

Main features of Google Compute Engine:

• Computing environments. Available in a configuration of 1,2,4 or 8 cores on a Linux platform with 3.75 GB of RAM per core.
• Repositories. You can store virtual machine data as non-persistent (Ephemeral), as well as Persistent disks on the Google side or in the Google Cloud Storage service. For permanent disks, you can snapshot for backup purposes, and also provide access to one disk from multiple VMs. All disk data is encrypted.
• Networking. The ability to use high-performance network equipment Google Dataceters and independently configure the network screens, also use an external IP address. Plus, ready-made solutions from third-party vendors that are partners with Google.
• Control. Virtual machines can be managed through a web console or CLI, and there is also an API that provides many opportunities for developers and third-party manufacturers.

Google Compute Engine will be integrated with partner solutions RightScale, Puppet Labs, OpsCode, Numerate, Cliqr, MapR and others.

IBM Cloud IaaS for compute and block storage is a public cloud computing platform that offers a range of services, including those for compute, networking, storage, security and application development. Cloud administrators and users access IBM SoftLayer services over the Internet or through a dedicated network connection. IBMCloud IaaS for compute and block storageis largely considered infrastructure as a service (IaaS), a form of cloud computing in which a third-party provider hosts hardware, software and other infrastructure components on its users' behalf. For compute, IBM SoftLayer provides various bare-metal and virtual server configurations, along with an assortment of operating systems, hypervisors and database platforms. The virtual server configurations are available in either a single- or multi-tenant model, whereas the bare-metal server configurations are available in a single-tenant model only.

IBM Cloud IaaS для вычислений и блочного хранения данных в значительной степени считается инфраструктурой как услугой (IaaS) , формой облачных вычислений, в которой сторонний поставщик использует свое программное обеспечение и другие компоненты инфраструктуры от имени своих пользователей.

 Для вычислений, IBM  предоставляетBareMetal и виртуальный сервер, наряду с ассортиментом операционных систем, гипервизоров и платформ баз данных. Конфигурации виртуального сервера доступны либо в модели с одним, либо с несколькими арендаторами , тогда как конфигурации сервера без использования железа доступна только в модели с одним арендатором.

 Приложения облачного хранилища IBM включают в себя функции блоков, файлов, объектов и резервного копирования. Сетевые службы включают в себя балансировку нагрузки и прямые ссылки - которые обеспечивают частное подключение к центру обработки данных  IBM Cloud IaaS - сервисам домена и виртуализованным сетевым устройствам.