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Gartner определяет современные ECM-системы как программные решения, реализующие следующие ключевые компоненты:\r\n\r\nуправление документами — экспорт, импорт, контроль версий, безопасность и службы библиотек для деловых документов;\r\nуправление образами документов (англ. document imaging) — захват, преобразование и управление бумажными документами;\r\nуправление записями (или, в соответствии с последним переводом стандарта IEEE 15489 — ГОСТ Р ИСО 15489-1-2007, «управление документами») — долгосрочное архивирование, автоматизация политик хранения и соответствия нормам регулирующих органов, обеспечение соответствия законодательным и отраслевым нормам;\r\nуправление потоками работ (workflow) — поддержка бизнес-процессов, передача контента по маршрутам, назначение рабочих задач и состояний, создание журналов аудита;\r\nуправление веб-контентом (WCM) — автоматизация роли веб-мастера, управление динамическим контентом и взаимодействием пользователей;\r\nуправление мультимедиаконтентом (DAM) — управление графическими, видео и аудиофайлами, различными маркетинговыми материалами, например, флеш-баннерами, рекламными роликами;\r\nуправление знаниями (knowledge management) — поддержка систем для накопления и доставки релевантной для бизнеса информации;\r\nдокументоориентированное взаимодействие (collaboration) — совместное использование документов пользователями и поддержка проектных команд.\r\n\r\nИсточник: https://ru.wikipedia.org/wiki/%D0%A3%D0%BF%D1%80%D0%B0%D0%B2%D0%BB%D0%B5%D0%BD%D0%B8%D0%B5_%D0%BA%D0%BE%D1%80%D0%BF%D0%BE%D1%80%D0%B0%D1%82%D0%B8%D0%B2%D0%BD%D1%8B%D0%BC_%D0%BA%D0%BE%D0%BD%D1%82%D0%B5%D0%BD%D1%82%D0%BE%D0%BC","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/EDMS.png","alias":"ecm-enterprise-content-management"}},"branches":"Information Technology","companySizes":"1001 to 2000 Employees","companyUrl":"http://www.kofax.com/","countryCodes":[],"certifications":[],"isSeller":true,"isSupplier":false,"isVendor":true,"presenterCodeLng":"","seo":{"title":"Kofax","keywords":"Lexmark, process, Kofax, First, Mile™, information, countries, better","description":"Kofax, a Lexmark company, is a leading provider of smart process applications that simplify the business critical First Mile™ of information intensive customer","og:title":"Kofax","og:description":"Kofax, a Lexmark company, is a leading provider of smart process applications that simplify the business critical First Mile™ of information intensive customer","og:image":"https://old.b4r.io/uploads/roi/company/Kofax.png"},"eventUrl":"","vendorPartners":[],"supplierPartners":[],"vendoredProducts":[{"id":281,"logoURL":"https://old.b4r.io/fileadmin/user_upload/Kofax_TotalAgility_TM_.jpg","logo":true,"scheme":false,"title":"Kofax TotalAgility™","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"kofax-totalagilitytm","companyTitle":"Kofax","companyTypes":["vendor"],"companyId":2801,"companyAlias":"kofax","description":"Kofax TotalAgility is a unified software platform that dramatically transforms and simplifies the business critical First Mile™ of business.\r\n\r\nThe First Mile represents information-intensive interactions a customer, provider or partner has with an organization — interactions like new customer onboarding, claims processing, patient experience, student transcript processing and citizen services. By making these meaningful interactions fast, simple and accurate, TotalAgility sets the stage for enduring and profitable customer relationships. TotalAgility delivers a friction-free First Mile, enabling mutually beneficial engagements throughout a business process and over an entire customer lifecycle. The result is sustainable competitive advantage, continually reduced operating costs and satisfied, loyal customers.\r\n\r\nA Versatile Platform\r\nTotalAgility provides a uniquely comprehensive set of capabilities in a modern, open architecture, allowing customers to benefit from the platform at a pace that meets their need and via solutions that comfortably sit alongside existing technology investments.\r\n\r\nReduce Operating Costs\r\nTotalAgility reduces error-prone manual processing and latency while improving customer satisfaction, competitive positioning and profitability.\r\n\r\nOptimize the Customer Experience\r\nBy delivering responsive, dynamic business processes that maximize self-service models, TotalAgility improves responsiveness and enhances customer experience and engagement.\r\n\r\nProvide Mobile Access\r\nTotalAgility extends smart process interactions, HTML 5 interfaces and information capture capabilities to any mobile device, to improve collaboration and reduce time and cost from information-intensive business processes.\r\n\r\nIntegrate With Any System\r\nBy integrating easily with existing systems of record, TotalAgility delivers better First Mile processes without the need for labor- and cost-intensive modifications to legacy applications.","shortDescription":"Kofax TotalAgility is a unified software platform that dramatically transforms and simplifies the business critical First Mile™ of business.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":13,"sellingCount":11,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Kofax TotalAgility™","keywords":"TotalAgility, customer, business, First, interactions, that, processes, Mile","description":"Kofax TotalAgility is a unified software platform that dramatically transforms and simplifies the business critical First Mile™ of business.\r\rThe First Mile","og:title":"Kofax TotalAgility™","og:description":"Kofax TotalAgility is a unified software platform that dramatically transforms and simplifies the business critical First Mile™ of business.\r\rThe First Mile","og:image":"https://old.b4r.io/fileadmin/user_upload/Kofax_TotalAgility_TM_.jpg"},"eventUrl":"","translationId":282,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":182,"title":"CMS - content management system","alias":"cms-content-management-system","description":"A content management system (CMS) is a computer application that supports the creation and modification of digital content using a common user interface and thus usually supporting multiple users working in a collaborative environment. CMSes have been available since the late 1990s.\r\n\r\nCMS features vary widely. Most CMSes include Web-based publishing, format management, edit history and version control, indexing, search, and retrieval. By their nature, content management systems support the separation of content and presentation.\r\n\r\nA web content management system (WCM or WCMS) is a CMS designed to support the management of the content of Web pages. Most popular CMSes are also WCMSes. Web content includes text and embedded graphics, photos, video, audio, and code (e.g., for applications) that displays content or interacts with the user.\r\n\r\nSuch a content management system (CMS) typically has two major components:\r\n\r\nA content management application (CMA) is the front-end user interface that allows a user, even with limited expertise, to add, modify and remove content from a Web site without the intervention of a webmaster.\r\nA content delivery application (CDA) compiles that information and updates the Web site.\r\nDigital asset management systems are another type of CMS. They manage such things as documents, movies, pictures, phone numbers, scientific data. 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