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Take advantage of the ready-to-go sales processes that guide you through the most effective actions to make the most of your sales pipeline, minimizing missteps and boosting results.\r\n","shortDescription":"Bpm’online sales is a cloud-based CRM that drives efficient sales processes and enables total control over the complete customer journey - from lead generation to loyal repeat sales.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":7,"sellingCount":1,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"bpm'online sales","keywords":"sales, processes, customer, management, that, Bpm’online, system, which","description":"Out-of-the-box processes Bpm’online sales includes referenced processes that serve as best practices for lead management, opportunity management, quote","og:title":"bpm'online sales","og:description":"Out-of-the-box processes Bpm’online sales includes referenced processes that serve as best practices for lead management, opportunity management, quote","og:image":"https://old.b4r.io/fileadmin/user_upload/bpm_online_sales.png"},"eventUrl":"","translationId":254,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":3,"title":"CRM"}],"testingArea":"","categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"Система управления взаимоотношениями с клиентами (CRM, CRM-система, сокращение от англ. Customer Relationship Management) — прикладное программное обеспечение для организаций, предназначенное для автоматизации стратегий взаимодействия с заказчиками (клиентами), в частности для повышения уровня продаж, оптимизации маркетинга и улучшения обслуживания клиентов путём сохранения информации о клиентах и истории взаимоотношений с ними, установления и улучшения бизнес-процессов и последующего анализа результатов.\r\n\r\nCRM — модель взаимодействия, основанная на постулате, что центром всей философии бизнеса является клиент, а главными направлениями деятельности компании являются меры по обеспечению эффективного маркетинга, продаж и обслуживания клиентов. Поддержка этих бизнес-целей включает сбор, хранение и анализ информации о потребителях, поставщиках, партнёрах, а также о внутренних процессах компании. Функции для поддержки этих бизнес-целей включают продажи, маркетинг, поддержку потребителей.\r\n\r\nИсточник: https://ru.wikipedia.org/wiki/%D0%A1%D0%B8%D1%81%D1%82%D0%B5%D0%BC%D0%B0_%D1%83%D0%BF%D1%80%D0%B0%D0%B2%D0%BB%D0%B5%D0%BD%D0%B8%D1%8F_%D0%B2%D0%B7%D0%B0%D0%B8%D0%BC%D0%BE%D0%BE%D1%82%D0%BD%D0%BE%D1%88%D0%B5%D0%BD%D0%B8%D1%8F%D0%BC%D0%B8_%D1%81_%D0%BA%D0%BB%D0%B8%D0%B5%D0%BD%D1%82%D0%B0%D0%BC%D0%B8","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/crm.png"},{"id":337,"title":"Sales","alias":"sales","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/Sales.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},"bpmonline-marketing":{"id":1156,"logoURL":"https://old.b4r.io/fileadmin/user_upload/CRM-sistema_bpm_online.png","logo":true,"scheme":false,"title":"Bpm’online marketing","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"bpmonline-marketing","companyTitle":"Terrasoft","companyTypes":["supplier","vendor"],"companyId":4074,"companyAlias":"terrasoft","description":"\r\n<ul> <li>Lead generation</li> <li>Qualification</li> <li>Distribution</li> <li>Hand-off to sales</li> </ul>\r\n<span style=\"font-weight: bold;\">Use out-of-the-box processes for lead management</span>\r\nBpm’online marketing provides best practice processes for efficient lead management – from demand generation to lead nurturing, to final hand-off to sales. Make sure your sales team focuses only on qualified and sales-ready leads.\r\n\r\n<span style=\"font-weight: bold;\">Maintain a constant dialogue with your customers</span>\r\nUse email-marketing tools to establish and maintain personalized communications with every customer. Optimize your communication strategy based on mass mail responses.\r\n<span style=\"font-weight: bold;\">Engaging interface that users love!</span>\r\n\r\nbpm'online marketing CRM supports all types of devices\r\nEnjoy working with the modern, streamlined user interface that is free from redundant information, keeping you focused only on what’s relevant. The bpm’online marketing application has a social look and feel and delivers the same user experience no matter what device it is used on: laptop, tablet or smartphone.\r\n<span style=\"font-weight: bold;\">Product overview</span>\r\nBpm’online marketing is a robust marketing automation software that helps to gain demand generation excellence through identifying customers’ needs and nurturing their interests until they are successfully transformed into opportunities.\r\n\r\nbpm'online marketing – from lead qualification to hand-off to sales\r\nEasily manage each step of customer demand generation by following pre-defined processes – from lead qualification to hand-off to sales.\r\ntrack new leads, evaluate the efficiency of different channels\r\n\r\nUse bpm’online analytics to track new leads, evaluate the level of engagement and efficiency of different channels.\r\ncreate outbound e-mail campaigns with bpm'online marketing\r\nUse bpm’online marketing to build your target audience and send bulk emails with just a few clicks of a mouse.\r\n\r\n<ul> <li>Lead management</li> <li>Marketing campaign management</li> <li>Email-marketing</li> <li>Event management</li> <li>Productivity tools</li> <li>Business process management</li> <li>Knowledge management</li> <li>Synchronization and import</li> <li>System designer</li> </ul>","shortDescription":"Bpm’online marketing is a holistic multichannel marketing management software powered by out-of-the-box best practice processes delivering demand generation excellence.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":19,"sellingCount":5,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Bpm’online marketing","keywords":"marketing, lead, sales, with, your, from, that, Bpm’online","description":"\r Lead generation Qualification Distribution Hand-off to sales \rUse out-of-the-box processes for lead management\rBpm’online marketing provides best practice","og:title":"Bpm’online marketing","og:description":"\r Lead generation Qualification Distribution Hand-off to sales \rUse out-of-the-box processes for lead management\rBpm’online marketing provides best practice","og:image":"https://old.b4r.io/fileadmin/user_upload/CRM-sistema_bpm_online.png"},"eventUrl":"","translationId":1157,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":3,"title":"CRM"}],"testingArea":"","categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"Система управления взаимоотношениями с клиентами (CRM, CRM-система, сокращение от англ. Customer Relationship Management) — прикладное программное обеспечение для организаций, предназначенное для автоматизации стратегий взаимодействия с заказчиками (клиентами), в частности для повышения уровня продаж, оптимизации маркетинга и улучшения обслуживания клиентов путём сохранения информации о клиентах и истории взаимоотношений с ними, установления и улучшения бизнес-процессов и последующего анализа результатов.\r\n\r\nCRM — модель взаимодействия, основанная на постулате, что центром всей философии бизнеса является клиент, а главными направлениями деятельности компании являются меры по обеспечению эффективного маркетинга, продаж и обслуживания клиентов. Поддержка этих бизнес-целей включает сбор, хранение и анализ информации о потребителях, поставщиках, партнёрах, а также о внутренних процессах компании. Функции для поддержки этих бизнес-целей включают продажи, маркетинг, поддержку потребителей.\r\n\r\nИсточник: https://ru.wikipedia.org/wiki/%D0%A1%D0%B8%D1%81%D1%82%D0%B5%D0%BC%D0%B0_%D1%83%D0%BF%D1%80%D0%B0%D0%B2%D0%BB%D0%B5%D0%BD%D0%B8%D1%8F_%D0%B2%D0%B7%D0%B0%D0%B8%D0%BC%D0%BE%D0%BE%D1%82%D0%BD%D0%BE%D1%88%D0%B5%D0%BD%D0%B8%D1%8F%D0%BC%D0%B8_%D1%81_%D0%BA%D0%BB%D0%B8%D0%B5%D0%BD%D1%82%D0%B0%D0%BC%D0%B8","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/crm.png"},{"id":339,"title":"Marketing","alias":"marketing","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/internet_marketing.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},"crm-sistema-bpmonline":{"id":1154,"logoURL":"https://old.b4r.io/fileadmin/user_upload/CRM-sistema_bpm_online.png","logo":true,"scheme":false,"title":"CRM-system bpm’online","vendorVerified":0,"rating":"1.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":0,"alias":"crm-sistema-bpmonline","companyTitle":"Terrasoft","companyTypes":["supplier","vendor"],"companyId":4074,"companyAlias":"terrasoft","description":"Process-driven CRM for marketing, sales and service\r\nbpm'online CRM software supports multiple devices types\r\n<span style=\"font-weight: bold;\">bpm’online studio</span>\r\nIntelligent business process management and low-code platform for rapid application development.\r\n<span style=\"font-weight: bold;\">bpm’online marketing</span>\r\nMultichannel marketing software to deliver demand generation excellence.\r\n<span style=\"font-weight: bold;\">bpm’online sales</span>\r\nSales force automation to manage the complete sales cycle — from lead to repeat sales.\r\n<span style=\"font-weight: bold;\">bpm’online service</span>\r\nInnovative customer service tools to deliver exceptional customer experience.\r\nBpm’online was recognized in Gartner’s 2016 Magic Quadrant for Sales Force Automation, included in Gartner’s 2016 Magic Quadrant for CRM Lead Management, and recognized in latest Gartner 2016 Magic Quadrant for the CRM Customer Engagement Center.\r\nBpm’online was named a Leader in The Forrester Wave™: CRM Suites for Midsize Organizations, 2016. In addition, bpm’online has been recognized as a Strong Performer in The Forrester Wave™: Lead-To-Revenue Management Platform Vendors, 2016; The Forrester Wave™: Sales Force Automation Solutions, 2017 and The Forrester Wave™: Customer Service Solutions For Midsize Teams, 2017.\r\n<span style=\"font-weight: bold;\">Process-driven CRM</span>\r\n<ul><li>three reasons to choose bpm'online CRM systems<span style=\"white-space: pre;\">\t</span></li><li>Align marketing, sales and service on</li><li>a single CRM platform</li><li>Gain the agility to change processes in</li><li>the CRM faster than ever</li></ul>","shortDescription":"Process-driven CRM for marketing, sales and service\r\nbpm'online CRM software supports multiple devices types","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":7,"sellingCount":11,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"CRM-system bpm’online","keywords":"bpm’online, 2016, sales, marketing, Forrester, Wave™, service, Sales","description":"Process-driven CRM for marketing, sales and service\r\nbpm'online CRM software supports multiple devices types\r\nbpm’online studio\r\nIntelligent business process","og:title":"CRM-system bpm’online","og:description":"Process-driven CRM for marketing, sales and service\r\nbpm'online CRM software supports multiple devices types\r\nbpm’online studio\r\nIntelligent business process","og:image":"https://old.b4r.io/fileadmin/user_upload/CRM-sistema_bpm_online.png"},"eventUrl":"","translationId":1155,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":66,"title":"BPM - Business Process Management","alias":"bpm-business-process-management","description":"BPM (англ. Business Process Management, управление бизнес-процессами) — концепция процессного управления организацией, рассматривающая бизнес-процессы как особые ресурсы предприятия, непрерывно адаптируемые к постоянным изменениям, и полагающаяся на такие принципы, как понятность и видимость бизнес-процессов в организации за счёт моделирования бизнес-процессов с использованием формальных нотаций, использования программного обеспечения моделирования, симуляции, мониторинга и анализа бизнес-процессов, возможность динамического перестроения моделей бизнес-процессов силами участников и средствами программных систем.\r\n\r\nBPM отвечает на вопросы какая, где, когда, зачем и как выполняется работа и кто отвечает за ее выполнение.\r\n\r\nBPMS/BPMT (англ. Business Process Management System/Tool, система (инструмент) управления бизнес-процессами) — технологическое программное обеспечение для поддержки концепции BPM. Среди нотаций моделирования бизнес-процессов в различных решениях используются языки BPMN, EPC (англ. Event-driven Process Chain), IDEF0 и другие. Среди известных нотаций выполнения бизнес-процессов, применяемых в программных системах — BPEL и её диалекты, YAWL (англ.).\r\n\r\nИсточник: https://ru.wikipedia.org/wiki/BPM_(%D1%83%D0%BF%D1%80%D0%B0%D0%B2%D0%BB%D0%B5%D0%BD%D1%87%D0%B5%D1%81%D0%BA%D0%B0%D1%8F_%D0%BA%D0%BE%D0%BD%D1%86%D0%B5%D0%BF%D1%86%D0%B8%D1%8F)","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/Screenshot_49.png"},{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"Система управления взаимоотношениями с клиентами (CRM, CRM-система, сокращение от англ. Customer Relationship Management) — прикладное программное обеспечение для организаций, предназначенное для автоматизации стратегий взаимодействия с заказчиками (клиентами), в частности для повышения уровня продаж, оптимизации маркетинга и улучшения обслуживания клиентов путём сохранения информации о клиентах и истории взаимоотношений с ними, установления и улучшения бизнес-процессов и последующего анализа результатов.\r\n\r\nCRM — модель взаимодействия, основанная на постулате, что центром всей философии бизнеса является клиент, а главными направлениями деятельности компании являются меры по обеспечению эффективного маркетинга, продаж и обслуживания клиентов. Поддержка этих бизнес-целей включает сбор, хранение и анализ информации о потребителях, поставщиках, партнёрах, а также о внутренних процессах компании. Функции для поддержки этих бизнес-целей включают продажи, маркетинг, поддержку потребителей.\r\n\r\nИсточник: https://ru.wikipedia.org/wiki/%D0%A1%D0%B8%D1%81%D1%82%D0%B5%D0%BC%D0%B0_%D1%83%D0%BF%D1%80%D0%B0%D0%B2%D0%BB%D0%B5%D0%BD%D0%B8%D1%8F_%D0%B2%D0%B7%D0%B0%D0%B8%D0%BC%D0%BE%D0%BE%D1%82%D0%BD%D0%BE%D1%88%D0%B5%D0%BD%D0%B8%D1%8F%D0%BC%D0%B8_%D1%81_%D0%BA%D0%BB%D0%B8%D0%B5%D0%BD%D1%82%D0%B0%D0%BC%D0%B8","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/crm.png"},{"id":152,"title":"Contact Center","alias":"contact-center","description":"A call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outbound call centers are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research. A contact centre is a location for centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and e-mail.\r\n\r\nA call centre has an open workspace for call centre agents, with work stations that include a computer for each agent, a telephone set/headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centres, often linked to a corporate computer network, including mainframes, microcomputers and LANs. Increasingly, the voice and data pathways into the centre are linked through a set of new technologies called computer telephony integration.\r\n\r\nThe contact centre is a central point from which all customer contacts are managed. Through contact centres, valuable information about company are routed to appropriate people, contacts to be tracked and data to be gathered. It is generally a part of company’s customer relationship management.\r\n\r\nSource: https://en.wikipedia.org/wiki/Call_centre","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/contact-center.png"},{"id":337,"title":"Sales","alias":"sales","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/Sales.png"},{"id":339,"title":"Marketing","alias":"marketing","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/internet_marketing.png"},{"id":341,"title":"Customer Service","alias":"customer-service","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/customer-service.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},"terrasoft-bpmonline-real-estate":{"id":584,"logoURL":"https://old.b4r.io/fileadmin/user_upload/Terrasoft_bpm_online_real_estate.png","logo":true,"scheme":false,"title":"Terrasoft bpm’online real estate","vendorVerified":0,"rating":"1.40","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":0,"alias":"terrasoft-bpmonline-real-estate","companyTitle":"Terrasoft","companyTypes":["supplier","vendor"],"companyId":4074,"companyAlias":"terrasoft","description":"Use bpm’online real estate to unite fragmented processes into a single path along the client journey guided through each step of the sales pipeline: from needs analysis to keys-in-hand. Monitor results on each stage to increase your performance and productivity.\r\n<ul><li>Lead capturing </li><li>Listing matching </li><li>Showings </li><li>Offering </li><li>Closing</li></ul>\r\nCommercial and residential\r\n\r\nThe system has all required functionality to help both residential agencies and commercial real estate companies become more efficient in digital era. Bpm’online is applicable for any scale: starting from small firms to large enterprises.\r\nClose more deals\r\n\r\nAutomate routine operations to free your time for interacting with clients and increasing your win rate. Bpm’online real estate will help you to effectively manage lead generation, drip campaigns, listing matching and showings, offerings and closings.\r\nEngaging interface that users love\r\n\r\nbpm’online real estate CRM on desktop, laptop, phone, tablet\r\nEnjoy every minute of your work with bpm’online real estate clean and easy interface. Users love the elegant design that is free from redundant information and keeps them focused on what is relevant. The system provides a consistent user experience no matter what device you use: phone, tablet or laptop.\r\nProduct overview\r\n\r\nBpm’online real estate is an integrated sales and marketing (CRM) cloud application with an extended set of tools for real estate brokers and agents to manage the entire cycle from initial request, to listing matching, negotiations and closed deals.\r\nMLS connector synchronizes listings with CRM in real time\r\nUse MLS connector to pull in available listings from the market to the system, run a search and match requests with listings in real time.\r\nbpm'online real estate helps market listings\r\nMarket your listings, create drip campaigns, track performance and score leads with a comprehensive set of marketing tools.\r\nunified customer request database in bpm'online real estate CRM\r\nNever miss a request coming from a variety of sources - phone calls, emails, website and meetings - taking advantage of a unified customer request database.\r\ninterface of bpm'online real estate CRM system\r\n<ul><li>360° client view</li><li>Property database</li><li>Listing management</li><li>Request processing</li><li>Opportunity management</li><li>Contract management</li><li>Document flow automation</li><li>Collaboration tools</li><li>Business process management</li><li>Knowledge management</li><li>Synchronization and integration</li><li>System designer</li><li>Account and contact management</li></ul>\r\n\r\nCreate a single database of all buyers, sellers, agents, landlords and tenants. Use bpm’online real estate to keep record of contact data, information from social media, addresses with the possibility to find them on the map right from the application. Having a complete client profile enables to build the strong and fruitful relationships.\r\nClient preferences\r\nEnrich your contact profiles with the information about property they are interested in and their preferences. Use that insights when planning the next call or mass mail to hit your clients with the best-fit offering.\r\nData enrichment through social media\r\nObtain additional information about your clients from Facebook or Twitter. Built-in social media integration features allow getting data from social networks at the click of a mouse.\r\nDuplicates search and merge\r\nKeep your client database accurate through identifying and eliminating duplicate records in bpm’online real estate. Take advantage of the automatic duplicate matching when creating new records. However, you can also perform a manual check or schedule the recurrent search for duplicate accounts and contacts.\r\nInteractions and communication history\r\nAlways exceed clients’ expectations having a complete communication history at your fingertips. The system stores a complete history of all interactions with your client, allowing to consider interests and preferences when processing clients’ requests. Know more about your clients, use this information to evaluate the progress of your relationships and get more referrals.\r\nCustomer database analytics\r\nUse bpm’online analytics tools to visualize the data and identify new opportunities. Customize dashboards in bpm’online real estate to keep an eye on the key indicators, such as types of clients, client database growth, etc.","shortDescription":"CRM system designed for commercial and residential real estate companies to manage every step of customer interactions from leads to transactions. 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