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Customer Relationship Management) — прикладное программное обеспечение для организаций, предназначенное для автоматизации стратегий взаимодействия с заказчиками (клиентами), в частности для повышения уровня продаж, оптимизации маркетинга и улучшения обслуживания клиентов путём сохранения информации о клиентах и истории взаимоотношений с ними, установления и улучшения бизнес-процессов и последующего анализа результатов.\r\n\r\nCRM — модель взаимодействия, основанная на постулате, что центром всей философии бизнеса является клиент, а главными направлениями деятельности компании являются меры по обеспечению эффективного маркетинга, продаж и обслуживания клиентов. Поддержка этих бизнес-целей включает сбор, хранение и анализ информации о потребителях, поставщиках, партнёрах, а также о внутренних процессах компании. 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Born from <span style=\"text-decoration-line: none; color: #0b0080; background: none;\"><a title=\"Edo neo-Confucianism\" href=\"https://en.wikipedia.org/wiki/Edo_neo-Confucianism\">Neo-Confucianism</a></span> during times of peace in the <span style=\"text-decoration-line: none; color: #0b0080; background: none;\"><a title=\"Edo period\" href=\"https://en.wikipedia.org/wiki/Edo_period\">Edo period</a></span> (1600–1878) and following <span style=\"text-decoration-line: none; color: #0b0080; background: none;\"><a title=\"Confucius\" href=\"https://en.wikipedia.org/wiki/Confucius\">Confucian</a></span> texts, while also being influenced by <span style=\"text-decoration-line: none; color: #0b0080; background: none;\"><a title=\"Shinto\" href=\"https://en.wikipedia.org/wiki/Shinto\">Shinto</a></span> and <span style=\"text-decoration-line: none; color: #0b0080; background: none;\"><a class=\"mw-redirect\" title=\"Zen Buddhism\" href=\"https://en.wikipedia.org/wiki/Zen_Buddhism\">Zen Buddhism</a></span>, allowing the violent existence of the <em>samurai</em> to be tempered by wisdom, patience and serenity. <em>Bushidō</em> developed between the 16th and 20th centuries, debated by pundits who believed they were building on a legacy dating back to the 10th century, although some scholars have noted that the term <em>bushidō</em> itself is \"rarely attested in pre-modern literature\".<sup id=\"cite_ref-3\" class=\"reference\" style=\"line-height: 1; unicode-bidi: isolate; white-space: nowrap; font-size: 11.2px;\"><span style=\"text-decoration-line: none; color: #0b0080; background: none;\"><a href=\"https://en.wikipedia.org/wiki/Bushido#cite_note-3\">[3]</a></span></sup></p>\r\n<p style=\"margin: 0.5em 0px; color: #222222; font-family: sans-serif;\">Under the <span style=\"text-decoration-line: none; color: #0b0080; background: none;\"><a title=\"Tokugawa shogunate\" href=\"https://en.wikipedia.org/wiki/Tokugawa_shogunate\">Tokugawa shogunate</a></span>, some aspects of warrior values became formalized into Japanese feudal law.<sup id=\"cite_ref-4\" class=\"reference\" style=\"line-height: 1; unicode-bidi: isolate; white-space: nowrap; font-size: 11.2px;\"><span style=\"text-decoration-line: none; color: #0b0080; background: none;\"><a href=\"https://en.wikipedia.org/wiki/Bushido#cite_note-4\">[4]</a></span></sup></p>\r\n<p style=\"margin: 0.5em 0px; color: #222222; font-family: sans-serif;\">The word <em>bushidō</em> was first used in Japan during the 17th century in <span style=\"text-decoration-line: none; color: #0b0080; background: none;\"><a title=\"Kōyō Gunkan\" href=\"https://en.wikipedia.org/wiki/K%C5%8Dy%C5%8D_Gunkan\">Kōyō Gunkan</a></span>,<sup id=\"cite_ref-5\" class=\"reference\" style=\"line-height: 1; unicode-bidi: isolate; white-space: nowrap; font-size: 11.2px;\"><span style=\"text-decoration-line: none; color: #0b0080; background: none;\"><a href=\"https://en.wikipedia.org/wiki/Bushido#cite_note-5\">[5]</a></span></sup><sup id=\"cite_ref-6\" class=\"reference\" style=\"line-height: 1; unicode-bidi: isolate; white-space: nowrap; font-size: 11.2px;\"><span style=\"text-decoration-line: none; color: #0b0080; background: none;\"><a href=\"https://en.wikipedia.org/wiki/Bushido#cite_note-6\">[6]</a></span></sup><sup id=\"cite_ref-7\" class=\"reference\" style=\"line-height: 1; unicode-bidi: isolate; white-space: nowrap; font-size: 11.2px;\"><span style=\"text-decoration-line: none; color: #0b0080; background: none;\"><a href=\"https://en.wikipedia.org/wiki/Bushido#cite_note-7\">[7]</a></span></sup> but did not come into common usage until after the 1899 publication of <span style=\"text-decoration-line: none; color: #0b0080; background: none;\"><a title=\"Nitobe Inazō\" href=\"https://en.wikipedia.org/wiki/Nitobe_Inaz%C5%8D\">Nitobe Inazō</a></span>'s <em><span style=\"text-decoration-line: none; color: #0b0080; background: none;\"><a title=\"Bushido: The Soul of Japan\" href=\"https://en.wikipedia.org/wiki/Bushido:_The_Soul_of_Japan\">Bushido: The Soul of Japan</a></span></em>.<sup id=\"cite_ref-8\" class=\"reference\" style=\"line-height: 1; unicode-bidi: isolate; white-space: nowrap; font-size: 11.2px;\"><span style=\"text-decoration-line: none; color: #0b0080; background: none;\"><a href=\"https://en.wikipedia.org/wiki/Bushido#cite_note-8\">[8]</a></span></sup> In <em>Bushido</em> (1899), Nitobe wrote:</p>\r\n<blockquote style=\"margin-bottom: 0; margin-top: 0;\">\r\n<p> </p>\r\n<p> </p>\r\n<p style=\"margin: 0.5em 0px;\">Bushidō, then, is the code of moral principles which the <span style=\"text-decoration-line: none; color: #0b0080; background: none;\"><a title=\"Samurai\" href=\"https://en.wikipedia.org/wiki/Samurai\">samurai</a></span> were required or instructed to observe ... More frequently it is a code unuttered and unwritten ... It was an organic growth of decades and centuries of military career. In order to become a samurai this code has to be mastered.<sup id=\"cite_ref-9\" class=\"reference\" style=\"line-height: 1; unicode-bidi: isolate; white-space: nowrap; font-size: 11.2px;\"><span style=\"text-decoration-line: none; color: #0b0080; background: none;\"><a href=\"https://en.wikipedia.org/wiki/Bushido#cite_note-9\">[9]</a></span></sup></p>\r\n<p> </p>\r\n</blockquote>\r\n<p style=\"margin: 0.5em 0px; color: #222222; font-family: sans-serif;\">Nitobe was the first to document Japanese chivalry in this way. In <em>Feudal and Modern Japan</em> (1896), historian Arthur May Knapp wrote:</p>\r\n<blockquote style=\"margin-bottom: 0; margin-top: 0;\">\r\n<p> </p>\r\n<p> </p>\r\n<p style=\"margin: 0.5em 0px;\">The samurai of thirty years ago had behind him a thousand years of training in the law of honor, obedience, duty, and self-sacrifice ... It was not needed to create or establish them. As a child he had but to be instructed, as indeed he was from his earliest years, in the etiquette of <span style=\"text-decoration-line: none; color: #0b0080; background: none;\"><a title=\"Self-immolation\" href=\"https://en.wikipedia.org/wiki/Self-immolation\">self-immolation</a></span>.<sup id=\"cite_ref-10\" class=\"reference\" style=\"line-height: 1; unicode-bidi: isolate; white-space: nowrap; font-size: 11.2px;\"><span style=\"text-decoration-line: none; color: #0b0080; background: none;\"><a href=\"https://en.wikipedia.org/wiki/Bushido#cite_note-10\">[10]</a></span></sup></p>\r\n<p> </p>\r\n</blockquote>","shortDescription":"Bushidō (武士道, \"the way of warriors\") is a Japanese collective term for the many codes of honour and ideals that dictated the samurai way of life, loosely analogous to the European concept of chivalry","type":null,"isRoiCalculatorAvaliable":true,"isConfiguratorAvaliable":true,"bonus":100,"usingCount":7,"sellingCount":16,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"1IT service product","keywords":"","description":"<p style=\"margin: 0.5em 0px; color: #222222; font-family: sans-serif;\">The \"way\" originates from the <em>samurai</em> moral values, most commonly stressing some combination of sincerity, frugality, loyalty, <span style=\"text-decoration-line: non","og:title":"1IT service product","og:description":"<p style=\"margin: 0.5em 0px; color: #222222; font-family: sans-serif;\">The \"way\" originates from the <em>samurai</em> moral values, most commonly stressing some combination of sincerity, frugality, loyalty, <span style=\"text-decoration-line: non","og:image":"https://old.b4r.io/fileadmin/user_upload/1_1.jpg"},"eventUrl":"","translationId":2218,"dealDetails":{"avgPartnerDiscount":30,"dealProtection":1,"avgDealSize":40000,"dealSizeCurrency":"","avgDealClosing":3},"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"Japan enjoyed a period of relative peace from 1600 to the mid-19th century. During this period, the samurai class played a central role in the policing and administration of the country.","categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"","description":"Система управления взаимоотношениями с клиентами (CRM, CRM-система, сокращение от англ. Customer Relationship Management) — прикладное программное обеспечение для организаций, предназначенное для автоматизации стратегий взаимодействия с заказчиками (клиентами), в частности для повышения уровня продаж, оптимизации маркетинга и улучшения обслуживания клиентов путём сохранения информации о клиентах и истории взаимоотношений с ними, установления и улучшения бизнес-процессов и последующего анализа результатов.\r\n\r\nCRM — модель взаимодействия, основанная на постулате, что центром всей философии бизнеса является клиент, а главными направлениями деятельности компании являются меры по обеспечению эффективного маркетинга, продаж и обслуживания клиентов. Поддержка этих бизнес-целей включает сбор, хранение и анализ информации о потребителях, поставщиках, партнёрах, а также о внутренних процессах компании. Функции для поддержки этих бизнес-целей включают продажи, маркетинг, поддержку потребителей.\r\n\r\nИсточник: https://ru.wikipedia.org/wiki/%D0%A1%D0%B8%D1%81%D1%82%D0%B5%D0%BC%D0%B0_%D1%83%D0%BF%D1%80%D0%B0%D0%B2%D0%BB%D0%B5%D0%BD%D0%B8%D1%8F_%D0%B2%D0%B7%D0%B0%D0%B8%D0%BC%D0%BE%D0%BE%D1%82%D0%BD%D0%BE%D1%88%D0%B5%D0%BD%D0%B8%D1%8F%D0%BC%D0%B8_%D1%81_%D0%BA%D0%BB%D0%B8%D0%B5%D0%BD%D1%82%D0%B0%D0%BC%D0%B8","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/crm.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},"2i":{"id":2192,"logoURL":"https://old.b4r.io/fileadmin/content/A-Scout-Is-Helpful_web-650x919_01.jpg","logo":true,"scheme":false,"title":"2й","vendorVerified":0,"rating":"1.40","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":1,"alias":"2i","companyTitle":"IT Service +","companyTypes":["supplier","vendor"],"companyId":3328,"companyAlias":"it-servis","description":null,"shortDescription":null,"type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":10,"sellingCount":10,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"2й","keywords":"","description":"","og:title":"2й","og:description":"","og:image":"https://old.b4r.io/fileadmin/content/A-Scout-Is-Helpful_web-650x919_01.jpg"},"eventUrl":"","translationId":2192,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":3,"title":"CRM"}],"testingArea":"","categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"","description":"Система управления взаимоотношениями с клиентами (CRM, CRM-система, сокращение от англ. Customer Relationship Management) — прикладное программное обеспечение для организаций, предназначенное для автоматизации стратегий взаимодействия с заказчиками (клиентами), в частности для повышения уровня продаж, оптимизации маркетинга и улучшения обслуживания клиентов путём сохранения информации о клиентах и истории взаимоотношений с ними, установления и улучшения бизнес-процессов и последующего анализа результатов.\r\n\r\nCRM — модель взаимодействия, основанная на постулате, что центром всей философии бизнеса является клиент, а главными направлениями деятельности компании являются меры по обеспечению эффективного маркетинга, продаж и обслуживания клиентов. Поддержка этих бизнес-целей включает сбор, хранение и анализ информации о потребителях, поставщиках, партнёрах, а также о внутренних процессах компании. 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Full Outlook integration with mailing possibilities straight from the marketing lists.</li>\r\n<li>Create process support for your marketing activities, both simple and complex ones</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">Absalon add-on</span>\r\n<ul>\r\n<li>Categorization of customers based on needs of the organization and the area such as industry, sector or geography</li>\r\n<li>Event Management, gather all the information in one place. Contacts as event participants and their status at the event, check list for the event, document management through SharePoint</li>\r\n<li>Training Management with courses and participants, reuse data you previously created</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">Microsoft add-on products for marketing</span>\r\n<ul>\r\n<li>With Microsoft Social Listening you have the possibility to capture activities on social media, arrange searches based on key words and visualize in nice dashboards with graphs and lists</li>\r\n<li>Dynamics Marketing gives you the possibility to take care of digital marketing, like newsletters and leads generation, with automation if you like</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">User experience</span>\r\n<ul>\r\n<li>Full integration with Outlook contacts and activities</li>\r\n<li>Good follow-up possibilities with graphs and views</li>\r\n<li>Consistently easy to use interface</li>\r\n</ul>\r\n<span style=\"font-weight: bold; text-decoration-line: underline;\">SALES</span> Absalon add-on extends the sales module developed from the already well-defined sales support that comes with Microsoft Dynamics CRM. With Absalon add-on the updating of data goes even faster, and administration time is reduced. <span style=\"font-weight: bold;\">Microsoft Dynamics CRM</span>\r\n<ul>\r\n<li>Business Process Flow with guiding steps in order to complete the sales process</li>\r\n<li>Track meetings and emails to your sales activities</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">Absalon add-on</span>\r\n<ul>\r\n<li>Dynamic sales processes, helping you to follow the sales processes that apply to you</li>\r\n<li>Support for several simultaneous sales processes</li>\r\n<li>With Absalon add-on it’s easy to follow which customers you have contacted (and not contacted) for a certain period of time</li>\r\n<li>Customer Plans for targeted customer strategy on activity level with follow-up possibilities</li>\r\n<li>Opportunities to follow up recurring income over time</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">User experience</span>\r\n<ul>\r\n<li>Full integration with Outlook contacts and activities</li>\r\n<li>Good follow-up possibilities with graphs, views and dashboards</li>\r\n<li>Quick update of progressive sales processes</li>\r\n</ul>\r\n<span style=\"font-weight: bold; text-decoration-line: underline;\">PROJECT MANAGEMENT</span> The module for project management in Absalon CRM gather all information at the one place, where everybody has access to the same material and receives the latest updates. By gathering all the functionality in the same place, in the CRM, you utilize already existing information about customers, contacts, and activities. <span style=\"font-weight: bold;\">Microsoft Dynamics CRM</span>\r\n<ul>\r\n<li>Integration with Outlook activities, track emails and other activities in your projects</li>\r\n<li>Integration to SharePoint for document management</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">Absalon add-on</span>\r\n<ul>\r\n<li>Start from one of your predefined project model</li>\r\n<li>Add project activities for each unique project</li>\r\n<li>With the ability to follow the people who are relevant to the project</li>\r\n<li>Spread the responsibility on project activities and project logs</li>\r\n<li>Time reporting on projects and/or project activities</li>\r\n<li>Do follow-up on the budget and hours towards activities and timesheets</li>\r\n<li>- Analyze and visualize through views, graphs and dashboards</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">User experience</span>\r\n<ul>\r\n<li>Access to the same information with the possibility of access control through security roles</li>\r\n<li>Connect to SharePoint for an integrated experience</li>\r\n<li>Visualize to illustrate the project's success or warning signs</li>\r\n<li>Simple time reporting</li>\r\n</ul>\r\n<span style=\"font-weight: bold; text-decoration-line: underline;\">RESOURCE PLANNING</span> With Absalon resource planning, resources can be booked for projects in different plans. Statistics and data for the plans are clear and you can follow the progress of work. By gathering all the functionality in the same place, in the CRM, you utilize already existing information about customers, contacts, and activities. <span style=\"font-weight: bold;\">Microsoft Dynamics CRM</span>\r\n<ul>\r\n<li>Integration with Outlook activities, track emails and other activities in your projects</li>\r\n<li>Integration to SharePoint for document management</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">Absalon add-on</span>\r\n<ul>\r\n<li>Support for multiple simultaneous resource plans with the same or different resource members</li>\r\n<li>Save time by copying a resource allocation over time</li>\r\n<li>Duplicate resource allocations for faster input</li>\r\n<li>Use the built-in graphs to follow allocations as tools to plan for the future and utilize resources maximum</li>\r\n<li>Resource allocation to projects and project activities</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">User experience</span>\r\n<ul>\r\n<li>The user interface is familiar from other parts of the CRM, instant buttons and custom components make your work easier and graphs provide an instantaneous updated picture of the resource plan.</li>\r\n</ul>\r\n<span style=\"font-weight: bold; text-decoration-line: underline;\">CASE MANAGEMENT</span> Case management is a major part within CRM and Absalon add-on contains additional functionality which works well with existing Microsoft Dynamics CRM components. By gathering all the functionality in the same place, in the CRM, you utilize already existing information about customers, contacts, and activities. <span style=\"font-weight: bold;\">Microsoft Dynamics CRM</span>\r\n<ul>\r\n<li>Follow-up on contractual commitments for SLA</li>\r\n<li>Case registration with automatic update of entitlement terms, e.g. number of cases or hours, according to agreement</li>\r\n<li>Business Process Flow with guiding steps in order to complete the support process</li>\r\n<li>Cases automatically created based on in-coming email</li>\r\n<li>Support for case management through queues, and automatic routing of cases to queues</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">Absalon add-on</span>\r\n<ul>\r\n<li>Dynamic defined process for case management and follow-up. Here you can have one or more processes at the same time, to adapt the work for each unique case.</li>\r\n<li>Possibilities to do time reports on projects and/or cases</li>\r\n<li>Case management within projects</li>\r\n<li>Possibility to continuously follow up aggregated statuses of open cases through graphs, views and dashboards</li>\r\n<li>Possibility to build a knowledge database based on recurring problems</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">User experience</span>\r\n<ul>\r\n<li>Simple and easy to use web interface</li>\r\n<li>Clear responsibilities for users in the process</li>\r\n<li>Full integration with Outlook contacts and activities</li>\r\n<li>Good follow-up possibilities with graphs and views, for cases as well as users</li>\r\n<li>Possibilities for follow-up that suits your organization</li>\r\n</ul>\r\n<span style=\"font-weight: bold; text-decoration-line: underline;\">SERVICE MANAGEMENT</span> Microsoft Dynamics CRM has built-in support for service, which Absalon add-on has expanded with support for service plans, installation, recurring and scheduled service cases. By gathering all the functionality in the same place, in the CRM, you utilize already existing information about customers, contacts, and activities. <span style=\"font-weight: bold;\">Microsoft Dynamics CRM</span>\r\n<ul>\r\n<li>Case management with SLA</li>\r\n<li>Microsoft Dynamics CRM has functionality for contract management that will help you get an overview of periods, rates and currencies etc</li>\r\n<li>Integration with Outlook activities</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">Absalon add-on</span>\r\n<ul>\r\n<li>Installation management for the identification of existing installations such as machinery, equipment and products at your customers</li>\r\n<li>Add and follow the installation components</li>\r\n<li>Service Plans: add installations to a service plan and get control over when and where the services will be performed</li>\r\n<li>Work on the field, on- and offline, with Absalon Service app</li>\r\n<li>Follow up the maintenance work historically and onwards</li>\r\n<li>Register service cases within service plans, for installations and users</li>\r\n<li>Create service orders after completing the work, use it for billing purposes and sign in our mobile app solution</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">Microsoft add-on products for Business Intelligence</span>\r\n<ul>\r\n<li>Use Microsoft Business Intelligence, e.g. Power Pivot, to clarify the status and plan the work in the best way</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">User experience</span>\r\n<ul>\r\n<li>With an easy to use interface and great opportunities for visualization on the user level, the work can be planned in the best way to exploit the resources right and follow-up service based on contract level.</li>\r\n<li>With Absalon Service app, users can work online or offline and quickly enter new data.</li>\r\n</ul>\r\n","shortDescription":"With Absalon CRM, you have full control over your customer relationships, from marketing and sales to service and delivery. We have divided the solution in different parts; Marketing, Sales, Resource Planning, Project Management, Case Management and Service Management.\r\nAbsalon CRM for Industrial Equipment & Machinery and for Professional Services\r\nAbsalon CRM is aimed at sales people, marketers, people who work in support and customer care, project leaders and management. The solution is fully integrated with Outlook and even web-based for those who wish. Of course, with the possibility of mobile solutions.\r\n","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":13,"sellingCount":15,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Absalon CRM","keywords":"with, activities, Absalon, Microsoft, management, add-on, Dynamics, project","description":"Absalon CRM Modules:\r\rMarketing\rSales\rProject Management\rResource Planning\rCase Management\rService Management\r\rMARKETING The marketing module in Microsoft","og:title":"Absalon CRM","og:description":"Absalon CRM Modules:\r\rMarketing\rSales\rProject Management\rResource Planning\rCase Management\rService Management\r\rMARKETING The marketing module in Microsoft","og:image":"https://old.b4r.io/fileadmin/user_upload/Absalon_CRM.jpg"},"eventUrl":"","translationId":801,"dealDetails":{"avgPartnerDiscount":45,"dealProtection":1,"avgDealSize":234,"dealSizeCurrency":"","avgDealClosing":23},"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":3,"title":"CRM"},{"id":26,"title":"IaaS - computing"}],"testingArea":"","categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"","description":"Система управления взаимоотношениями с клиентами (CRM, CRM-система, сокращение от англ. 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The solution will help the company strengthen its brands while minimizing the time spent on administration. <span style=\"font-weight: bold; text-decoration-line: underline;\">Absalon Consumer Goods – For the Sales Rep</span> Sales representatives’ main focus is to spread information about the various products and brands that their company offers the market. An important task is to report received feedback acquired during the meeting so that the brand can be strengthen even further in the future. With Absalon add-on, we combine a solid database of CRM with efficient processes to report sales meeting, limiting the time spent on administration, and all this is achievable through mobile devices and computers. <span style=\"font-weight: bold; text-decoration-line: underline;\">Absalon Consumer Goods – For the Sales Manager</span> <span style=\"font-weight: bold;\">Microsoft Dynamics CRM</span>\r\n<ul>\r\n<li>Manage products, product groups, brands, price lists and discounts</li>\r\n<li>Use the built-in marketing lists to reach accounts and contacts</li>\r\n<li>Take advantage of Microsoft CRM dashboards, views and charts to track the progress of sales work day by day</li>\r\n<li>With Microsoft Social Engagement, you can monitor social media activities and gather information based on keywords, such as the company's brands</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">Absalon add-on data setup</span>\r\n<ul>\r\n<li>Organize and guide your sales force by creating business plans, t erritory plans and action plans</li>\r\n<li>Prepare materials for each brand so that the sales team works effectively at each sales meeting, and report back meetings directly</li>\r\n<li>Understand how the business develops by following up on the data that the sales representative reports after meetings</li>\r\n<li>Add up the presentation materials, CLM, that the sales representative can present on their mobile devices or laptops, at sales meetings. Smoothly report feedback back into the system immediately after the meeting</li>\r\n<li>Keep track of the distribution of your products on the shelves at your customers</li>\r\n<li>Track awareness for your brands at organizations and contacts</li>\r\n<li>Manage expenses and product samples to customers</li>\r\n<li>Use Absalon add-on to create events and invite contacts</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">Absalon add-on facilitates for the sales reps</span>\r\n<ul>\r\n<li>Plan a week effectively using Absalon Sales Cockpit as a visual tool for sales meetings </li>\r\n<li>Find your way to customers with help of the map of Absalon add-on that creates the best route</li>\r\n<li>Plan for distribution materials and samples ahead and check so sales representatives have what they need for the week</li>\r\n<li>Set up the data so that the sales process is made more uniform and streamlined, and time spent on administration is limited</li>\r\n<li>Use pre-defined messages, feedback and CLM for each brand</li>\r\n<li>The recurring user interface for reporting sales meetings accelerates the reporting process</li>\r\n</ul>\r\n<span style=\"font-weight: bold; text-decoration-line: underline;\">Absalon Consumer Goods – For the Sales Rep</span> <span style=\"font-weight: bold;\">Microsoft Dynamics CRM</span>\r\n<ul>\r\n<li>Use the built in marketing lists to contact organizations and contact persons with similar features</li>\r\n<li>Microsoft CRM dashboards, views and charts helps you following the sales work day by day and see what needs to achieve to reach the set goals</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">Absalon add-on data setup</span>\r\n<ul>\r\n<li>Use the built-in map function to locate your contacts and plan the best possible route </li>\r\n<li>Plan your week using Absalon Sales Cockpit, which gives you a good overview of the week's various sales meetings</li>\r\n<li>Evaluate how your message has been received by the various contact persons</li>\r\n<li>Set up action plans with predefined messages and feedback, CLM and hand-out materials</li>\r\n<li>Copy an action plan and recycle the data that is already available in the system</li>\r\n<li>Create sales meetings on an action plan to auto generate the data that you will use in your sales meeting, and report the meeting in the system afterwards</li>\r\n<li>Check contribution margin ratio for each contact in your plan so that you reach your goals</li>\r\n<li>Invite your contacts to events with a few simple steps</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">Consumer Goods Sales Rep App</span>\r\n<ul>\r\n<li>Absalon Sales Rep App works both online and offline, which allows you to report the meetings no matter where you are</li>\r\n<li>The user experiences that the app is easy to understand and easy to use</li>\r\n<li>Filtering data in the app to match the needs you have as a sales rep and makes it easier to report meetings</li>\r\n<li>Get the contact person's signature on the location of the samples that you handed out</li>\r\n<li>Switch between the laptop and the app to find the most efficient way to work</li>\r\n</ul>\r\n","shortDescription":"Absalon CRM for consumer goods is based on the most widely used processes in sales within the industry. 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Функции для поддержки этих бизнес-целей включают продажи, маркетинг, поддержку потребителей.\r\n\r\nИсточник: https://ru.wikipedia.org/wiki/%D0%A1%D0%B8%D1%81%D1%82%D0%B5%D0%BC%D0%B0_%D1%83%D0%BF%D1%80%D0%B0%D0%B2%D0%BB%D0%B5%D0%BD%D0%B8%D1%8F_%D0%B2%D0%B7%D0%B0%D0%B8%D0%BC%D0%BE%D0%BE%D1%82%D0%BD%D0%BE%D1%88%D0%B5%D0%BD%D0%B8%D1%8F%D0%BC%D0%B8_%D1%81_%D0%BA%D0%BB%D0%B8%D0%B5%D0%BD%D1%82%D0%B0%D0%BC%D0%B8","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/crm.png"},{"id":337,"title":"Sales","alias":"sales","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/Sales.png"},{"id":339,"title":"Marketing","alias":"marketing","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/internet_marketing.png"},{"id":341,"title":"Customer Service","alias":"customer-service","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/customer-service.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},"absalon-crm-dlja-potrebitelskikh-tovarov":{"id":798,"logoURL":"https://old.b4r.io/fileadmin/user_upload/Absalon_CRM.jpg","logo":true,"scheme":false,"title":"Absalon CRM для потребительских товаров","vendorVerified":0,"rating":"1.80","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":1,"alias":"absalon-crm-dlja-potrebitelskikh-tovarov","companyTitle":"Absalon International","companyTypes":["vendor"],"companyId":3711,"companyAlias":"absalon-international","description":"\r\n<p><span style=\"font-weight: bold; text-decoration-line: underline;\">Absalon Consumer Goods - для менеджера по продажам</span></p>\r\n\r\n\r\n<p>Absalon CRM для потребительских товаров основывается на наиболее широко используемых процессах продаж в отрасли. Решение поможет компании укрепить свои бренды, минимизируя время, затрачиваемое на администрирование. <span style=\"font-weight: bold; text-decoration-line: underline;\">Absalon Consumer Goods - для торгового представителя</span> Основной целью торговых представителей является распространение информации о различных продуктах и брендах, которые предлагает их компания на рынке. Важная задача - сообщить полученную обратную связь во время встречи, чтобы бренд мог еще больше укрепляться в будущем. Благодаря надстройке Absalon мы объединяем прочную базу данных CRM с эффективными процессами, чтобы сообщать о результатах продаж, ограничивая время, затрачиваемое на администрирование, и все это достигается с помощью мобильных устройств и компьютеров. <span style=\"font-weight: bold; text-decoration-line: underline;\">Absalon Consumer Goods - для менеджера по продажам</span> <span style=\"font-weight: bold;\">Microsoft Dynamics CRM</span></p>\r\n<ul>\r\n<li>Управление продуктами, группами продуктов, брендами, прайс-листами и скидками</li>\r\n<li>Используйте встроенные маркетинговые списки для доступа к учетным записям и контактам</li>\r\n<li>Воспользуйтесь инструментальными панелями, представлениями и диаграммами Microsoft CRM, чтобы отслеживать ход работы по продажам день ото дня</li>\r\n<li>Благодаря Microsoft Social Engagement вы можете отслеживать деятельность в социальных сетях и собирать информацию на основе ключевых слов, таких как бренды компании</li>\r\n</ul>\r\n<p><span style=\"font-weight: bold;\">Настройка данных Absalon</span></p>\r\n<ul>\r\n<li>Организуйте и направляйте свои силы продаж, создавая бизнес-планы и планы действий</li>\r\n<li>Подготовьте материалы для каждой марки, чтобы команда продаж эффективно работала на каждом торговом собрании и напрямую сообщала о встречах</li>\r\n<li>Поймите, как развивается бизнес, отслеживая данные, которые торговый представитель сообщает после совещаний</li>\r\n<li>Добавьте презентационные материалы CLM, которые торговый представитель может представить на своих мобильных устройствах или ноутбуках на торговых встречах</li>\r\n<li>Следите за распространением своих продуктов на полках у ваших клиентов</li>\r\n<li>Проследите за своими брендами в организациях и контактах</li>\r\n<li>Управление расходами и образцами продуктов для клиентов</li>\r\n<li>Используйте надстройку Absalon для создания событий и приглашения контактов</li>\r\n</ul>\r\n<p><span style=\"font-weight: bold;\">Облегчите продажи с дополнениями Absalon</span></p>\r\n<ul>\r\n<li>Планируйте неделю эффективно используя Absalon Sales Cockpit в качестве визуального инструмента для встреч</li>\r\n<li>Найдите свой путь к клиентам с помощью карты Absalon, которая создает лучший маршрут</li>\r\n<li>Планируйте распространение материалов и образцов наперед и проверьте, чтобы у торговых представителей было то, что им нужно на неделю</li>\r\n<li>Настройте данные, чтобы процесс продаж стал более однородным и упорядоченным, а время, затрачиваемое на администрирование, ограничено</li>\r\n<li>Используйте предопределенные сообщения, отзывы и CLM для каждой марки</li>\r\n<li>Повторяющийся пользовательский интерфейс для представления отчетов о продажах ускоряет процесс отчетности</li>\r\n</ul>\r\n<p><span style=\"font-weight: bold; text-decoration-line: underline;\">Absalon Consumer Goods - для торгового представителя</span> <span style=\"font-weight: bold;\">Microsoft Dynamics CRM</span></p>\r\n<ul>\r\n<li>Используйте встроенные маркетинговые списки для контактов с организациями и контактными лицами с аналогичными функциями</li>\r\n<li>Панели, виды и диаграммы Microsoft CRM помогают вам следить за работой продаж день ото дня и видеть, что нужно достичь, чтобы достичь поставленных целей</li>\r\n</ul>\r\n<p><span style=\"font-weight: bold;\">Настройка данных Absalon</span></p>\r\n<ul>\r\n<li>Используйте встроенную функцию карты, чтобы найти контакты и спланировать наилучший маршрут</li>\r\n<li>Планируйте свою неделю с помощью Absalon Sales Cockpit, которая дает вам хороший обзор различных торговых встреч недели</li>\r\n<li>Оцените, как ваше сообщение было получено различными контактными лицами</li>\r\n<li>Настройте планы действий с предопределенными сообщениями и обратной связью, CLM и раздаточные материалы</li>\r\n<li>Скопируйте план действий и переработайте данные, которые уже доступны в системе</li>\r\n<li>Создавайте собрания по продажам в плане действий, чтобы автоматически генерировать данные, которые вы будете использовать в своем торговом собрании, и сообщать о встрече в системе впоследствии</li>\r\n<li>Проверьте соотношение ставок вклада для каждого контакта в своем плане, чтобы достичь своих целей.</li>\r\n<li>Пригласите свои контакты на мероприятия с помощью нескольких простых шагов</li>\r\n</ul>\r\n<p><span style=\"font-weight: bold;\">Заявка на продажу потребительских товаров</span></p>\r\n<ul>\r\n<li>Приложение Absalon Sales Rep работает как онлайн, так и офлайн, что позволяет сообщать о встречах независимо от того, где вы находитесь</li>\r\n<li>Приложение доступно и просто в использовании</li>\r\n<li>Фильтрация данных в приложении в соответствии с потребностями, которые вы имеете в качестве торгового представителя, и облегчает отчетность о встречах</li>\r\n<li>Получите подпись контактного лица в месте расположения образцов, которые вы раздавали</li>\r\n<li>Переключение между ноутбуком и приложением, чтобы найти наиболее эффективный способ работы</li>\r\n</ul>\r\n","shortDescription":"Absalon CRM для потребительских","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":20,"sellingCount":1,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Absalon CRM для потребительских товаров","keywords":"Absalon, чтобы, которые, продаж, Microsoft, Используйте, встречах, торговых","description":"Absalon Consumer Goods - для менеджера по продажам\rAbsalon CRM для потребительских товаров основывается на наиболее широко используемых процессах продаж в","og:title":"Absalon CRM для потребительских товаров","og:description":"Absalon Consumer Goods - для менеджера по продажам\rAbsalon CRM для потребительских товаров основывается на наиболее широко используемых процессах продаж в","og:image":"https://old.b4r.io/fileadmin/user_upload/Absalon_CRM.jpg"},"eventUrl":"","translationId":2504,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":395,"title":"Agile Application Life-Cycle Management Software","alias":"agile-application-life-cycle-management-software","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/agile-method-application-lifecycle-management.png"},{"id":71,"title":"CRM - Customer Relationship Management","alias":"","description":"Система управления взаимоотношениями с клиентами (CRM, CRM-система, сокращение от англ. Customer Relationship Management) — прикладное программное обеспечение для организаций, предназначенное для автоматизации стратегий взаимодействия с заказчиками (клиентами), в частности для повышения уровня продаж, оптимизации маркетинга и улучшения обслуживания клиентов путём сохранения информации о клиентах и истории взаимоотношений с ними, установления и улучшения бизнес-процессов и последующего анализа результатов.\r\n\r\nCRM — модель взаимодействия, основанная на постулате, что центром всей философии бизнеса является клиент, а главными направлениями деятельности компании являются меры по обеспечению эффективного маркетинга, продаж и обслуживания клиентов. Поддержка этих бизнес-целей включает сбор, хранение и анализ информации о потребителях, поставщиках, партнёрах, а также о внутренних процессах компании. Функции для поддержки этих бизнес-целей включают продажи, маркетинг, поддержку потребителей.\r\n\r\nИсточник: https://ru.wikipedia.org/wiki/%D0%A1%D0%B8%D1%81%D1%82%D0%B5%D0%BC%D0%B0_%D1%83%D0%BF%D1%80%D0%B0%D0%B2%D0%BB%D0%B5%D0%BD%D0%B8%D1%8F_%D0%B2%D0%B7%D0%B0%D0%B8%D0%BC%D0%BE%D0%BE%D1%82%D0%BD%D0%BE%D1%88%D0%B5%D0%BD%D0%B8%D1%8F%D0%BC%D0%B8_%D1%81_%D0%BA%D0%BB%D0%B8%D0%B5%D0%BD%D1%82%D0%B0%D0%BC%D0%B8","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/crm.png"},{"id":337,"title":"Sales","alias":"sales","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/Sales.png"},{"id":339,"title":"Marketing","alias":"marketing","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/internet_marketing.png"},{"id":341,"title":"Customer Service","alias":"customer-service","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/customer-service.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},"amazon-connect":{"id":1233,"logoURL":"https://old.b4r.io/fileadmin/user_upload/Amazon_Connect.png","logo":true,"scheme":false,"title":"Amazon Connect","vendorVerified":0,"rating":"2.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":7,"alias":"amazon-connect","companyTitle":"Amazon Web Services","companyTypes":["supplier","vendor"],"companyId":176,"companyAlias":"amazon-web-services","description":"Amazon Connect is a self-service, cloud-based contact center service that makes it easy for any business to deliver better customer service at lower cost. Amazon Connect is based on the same contact center technology used by Amazon customer service associates around the world to power millions of customer conversations. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialized skills required. There are no up-front payments or long-term commitments and no infrastructure to manage with Amazon Connect; customers pay by the minute for Amazon Connect usage plus any associated telephony services. <span style=\"font-weight: bold; font-style: italic;\">Amazon Connect Benefits</span> <span style=\"font-weight: bold;\">Easy to set up and manage</span> Setting up Amazon Connect is easy. With only a few clicks in the AWS Management Console, agents can begin taking calls within minutes. The drag and drop Contact Flow Editor allows you to create contact flows that define effective and efficient customer interactions without any coding. <span style=\"font-weight: bold;\">Scalable and elastic</span> There is no infrastructure to deploy or manage, so you can scale your Amazon Connect contact center up or down, onboarding up to tens of thousands of agents in response to business cycles and paying only for the time callers are interacting with Amazon Connect plus any associated telephony charges. <span style=\"font-weight: bold;\">Pay as you go</span> As an on-demand service, you pay for Amazon Connect usage by the minute with no long-term commitments or upfront charges. There is no minimum monthly fee. You are charged based on the number of minutes you use Amazon Connect to engage with your end customers, at the specified per minute rate. Pricing is not based on capacity, agent seats, or maintenance. <span style=\"font-weight: bold;\">Reliable</span> Amazon Connect runs on Amazon Web Services proven infrastructure operating 42 Availability Zones within 16 geographic regions around the world. This makes Amazon Connect more highly available, fault tolerant and scalable than would be possible if a contact center solution was run from a single data center. <span style=\"font-weight: bold;\">Open platform</span> Amazon Connect is an open platform so it is easy to integrate with other systems such as customer relationship management (CRM) solutions or the AWS platform. For example, you can use AWS Lambda to run code for a serverless application or backend service to build contact flow experiences that adapt to your customer needs in real time. And Amazon S3 can be used to store call recordings, where you can control access and lifecycle of the data.\r\n ","shortDescription":"Amazon Connect - AWS Cloud. 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Customer Relationship Management) — прикладное программное обеспечение для организаций, предназначенное для автоматизации стратегий взаимодействия с заказчиками (клиентами), в частности для повышения уровня продаж, оптимизации маркетинга и улучшения обслуживания клиентов путём сохранения информации о клиентах и истории взаимоотношений с ними, установления и улучшения бизнес-процессов и последующего анализа результатов.\r\n\r\nCRM — модель взаимодействия, основанная на постулате, что центром всей философии бизнеса является клиент, а главными направлениями деятельности компании являются меры по обеспечению эффективного маркетинга, продаж и обслуживания клиентов. Поддержка этих бизнес-целей включает сбор, хранение и анализ информации о потребителях, поставщиках, партнёрах, а также о внутренних процессах компании. 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A contact centre is a location for centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and e-mail.\r\n\r\nA call centre has an open workspace for call centre agents, with work stations that include a computer for each agent, a telephone set/headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centres, often linked to a corporate computer network, including mainframes, microcomputers and LANs. Increasingly, the voice and data pathways into the centre are linked through a set of new technologies called computer telephony integration.\r\n\r\nThe contact centre is a central point from which all customer contacts are managed. Through contact centres, valuable information about company are routed to appropriate people, contacts to be tracked and data to be gathered. 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It is a reliable, cost-effective service for businesses of all sizes that use email to keep in contact with their customers. You can use our SMTP interface or one of the AWS SDKs to integrate Amazon SES directly into your existing applications. You can also integrate the email sending capabilities of Amazon SES into the software you already use, such as ticketing systems and email clients. <span style=\"font-weight: bold;\">High Deliverability</span> Content filtering technologies, dedicated IP addresses, and a reputation dashboard help protect and enhance your sender reputation. Maintaining a good reputation ensures that your messages reach your customers' inboxes. <span style=\"font-weight: bold;\">Cost-Effective</span> Pay as you go, and pay only for what you use. There are no upfront fees, no time-consuming pricing negotiations, no fixed expenses, and no minimum charges. And, if you send from an application hosted in Amazon EC2, the first 62,000 emails you send every month are free. <span style=\"font-weight: bold;\">Configurable</span> Use configuration sets to create rules that are applied to the emails you send using Amazon SES. Send email metrics to Amazon CloudWatch for further analysis, or receive notifications through Amazon SNS. <span style=\"font-weight: bold;\">Reliable</span> Amazon SES runs on the highly reliable Amazon Web Services infrastructure. Multiple datacenters and redundant systems ensure the highest levels of availability. <span style=\"font-weight: bold;\">Amazon SES Product Details</span> Building a large-scale email solution can be a complex and costly challenge for a business: you have to build your infrastructure, configure your network, warm up your IP addresses and protect your sender reputation. Many third-party email solutions require contract negotiations and significant up-front costs. Amazon SES eliminates these challenges, allowing you to start sending email in minutes. You benefit from the years of experience and the sophisticated email infrastructure Amazon.com built to serve its own large-scale customer base. <span style=\"font-weight: bold;\">Key Features</span> <span style=\"font-weight: bold; font-style: italic;\">High Deliverability</span> The deliverability of your email—that is, the likelihood that the email you send will arrive in your recipients' inboxes—is based on the reputation of the IP addresses that the email is sent from. Reputation is determined largely by historical trends; if an address has a history of sending low-quality content, it will have a poor reputation. Amazon SES maintains a strong reputation among mailbox providers by actively filtering spam and malicious content. <span style=\"font-weight: bold; font-style: italic;\">Content Personalization</span> Generic, one-size-fits-all emails tend to have lower engagement rates than those that are personalized. With Amazon SES, you can create email templates that contain replacement tags for content personalization. When you send an email, you specify a template and the values of the replacement tags for each recipient. Amazon SES automatically removes the replacement tags from your messages and replaces them with the unique values you specified. Your customers receive highly-personalized messages that they are more likely to engage with. <span style=\"font-weight: bold; font-style: italic;\">Authentication</span> When an internet service provider (ISP) receives an email, they check to see if it is authenticated before attempting to deliver it to the recipient. Authentication demonstrates to the ISP that you own the email address you are sending from. Amazon SES supports all industry-standard authentication mechanisms, including DomainKeys Identified Mail (DKIM), Sender Policy Framework (SPF), and Domain-based Message Authentication, Reporting and Conformance (DMARC). For more information about authentication, see Authenticating Your Email in Amazon SES in the Amazon SES Developer Guide. <span style=\"font-weight: bold; font-style: italic;\">Dedicated IP Addresses</span> By default, Amazon SES sends email from IP addresses that are shared with other Amazon SES customers. Shared addresses are a great option for many users: they are included in the base Amazon SES pricing, and their reputations are carefully monitored to ensure high deliverability. Amazon SES customers who send large volumes of email can lease dedicated IP addresses reserved for their exclusive use. When you send email using dedicated IP addresses, the sender reputation of these addresses is based solely on your email sending practices. If you have leased several dedicated IP addresses to use with your Amazon SES account, you can use the dedicated IP pools feature to create groups (pools) of those IP addresses. You can then associate each pool with a configuration set; when you send emails using that configuration set, those emails will only be sent from the IP addresses in the associated pool. See the Amazon SES Developer Guide to learn more about requesting dedicated IPs and creating dedicated IP pools. <span style=\"font-weight: bold; font-style: italic;\">Monitoring</span> Amazon SES provides several methods of monitoring your email sending activity, helping you fine-tune your email sending strategy. Amazon SES can capture information about the entire email response funnel, including the numbers of sends, deliveries, opens, clicks, bounces, complaints, and rejections. This data can be stored in an Amazon S3 bucket or an Amazon Redshift database, sent to Amazon SNS for real-time notifications, or analyzed using Amazon Kinesis Analytics. To learn about monitoring methods for Amazon SES, see Monitoring Your Amazon SES Sending Activity in the Amazon SES Developer Guide. <span style=\"font-weight: bold; font-style: italic;\">Sender Reputation Management</span> Amazon SES includes a reputation dashboard that you can use to track issues that could impact the delivery of your emails. This dashboard tracks the overall bounce and complaint rates for your account, and can inform you when other deliverability-impacting events occur, such as spamtrap hits, references to blocklisted domains in your emails, and reports from reputable anti-spam organizations. The bounce and complaint metrics from this dashboard are automatically published to Amazon CloudWatch. You can use CloudWatch to create alarms that notify you when your bounce or complaint rates reach certain thresholds. With this information, you can take immediate action on issues that could impact your sender reputation. To learn more about the Amazon SES reputation dashboard, see Monitoring Your Sender Reputation in the Amazon SES Developer Guide. <span style=\"font-weight: bold; font-style: italic;\">Flexible Email Receiving</span> When you use Amazon SES to receive incoming emails, you have complete control over which emails you accept, and what to do with them after you receive them. You can accept or reject mail based on the email address, IP address, or domain of the sender. Once Amazon SES has accepted the email, you can store it in an Amazon S3 bucket, execute custom code using an AWS Lambda function, or publish notifications to Amazon SNS For more information about receiving email with Amazon SES, see Receiving Email in the Amazon SES Developer Guide. To get started now, see Set up an Email Receiving Pipeline in the AWS Getting Started Resource Center. <span style=\"font-weight: bold; font-style: italic;\">Multiple Email Sending Interfaces</span> Amazon SES offers several methods of sending email, including the Amazon SES console, the Simple Mail Transfer Protocol (SMTP) interface, and the Amazon SES API. You can access the API using the AWS Command Line Interface (AWS CLI), or by using an AWS Software Development Kit (SDK). To get started sending email, see Getting Started in the Amazon SES Developer Guide or the 10-Minute Email Sending Tutorial in the AWS Getting Started Resource Center. <span style=\"font-weight: bold; font-style: italic;\">Mailbox Simulator</span> The Amazon SES mailbox simulator makes it easy to test how your application handles certain scenarios, such as bounces or complaints, without impacting your sender reputation. Using the mailbox simulator is as easy as sending a test email to a specific address. You can use the mailbox simulator to simulate successful deliveries, hard bounces, out-of-office responses or complaints. For more information about the mailbox simulator, see Testing Email Sending in the Amazon SES Developer Guide. <span style=\"font-weight: bold; font-style: italic;\">AWS Integration</span> Amazon SES integrates seamlessly with other AWS services, including Amazon EC2, AWS Elastic Beanstalk, Amazon SNS, Amazon Route 53, AWS IAM, Amazon S3, AWS Lambda, AWS KMS, Amazon CloudWatch, AWS CloudTrail, Amazon Kinesis Firehose, Amazon Elasticsearch Service, Amazon Redshift, and Amazon WorkMail. For information about how Amazon SES works with other AWS services, see Amazon SES and other AWS services in the Amazon SES Developer Guide. ","shortDescription":"Amazon Simple Email Service - Powerful, and highly-scalable email sending and receiving platform for businesses and developers. 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Engineered with the user in mind, amoCRM delivers you easy-to-understand functionality in a sleek design. To save your salespeople time, all important operations can be carried out in every screen, minimizing the need to click around. It’s also optimized for iPad — with an interface like this, there’s a reason amoCRM is easy to fall in love with. <span style=\"font-weight: bold;\">Lead Grabbing - NEVER MISS A PROSPECT</span> Are you catching all the leads you’re generating? amoCRM grabs every single lead from across all your channels for never-fail lead capture that’s automatic. No matter what the first touch point is — web form, email, phone, social media, or live chat — every prospect is effectively added to the CRM. <span style=\"font-weight: bold;\">Mobile CRM - SCAN A CARD, LOG A LEAD INSTANTLY</span> Wherever you go, you’ve got the power of amoCRM behind you. Equipped with a business card scanner, our full-featured mobile app lets your team add leads like magic. Step into your next meeting completely prepared, and sync the results of each deal before the ink even dries. Mobile CRM gives you the freedom to roam, while keeping you connected. <span style=\"font-weight: bold;\">Two-Way Email Sync - ALL EMAILS SYNCED, PERIOD</span> While other CRMs are stingy about email, amoCRM gives all users full email integration from the outset. That means you can connect any email address from any provider and use any app you want, and every message — sent and received — will be synced automatically and attached to the client’s amoCRM profile. <span style=\"font-weight: bold;\">Built-In VoIP - CLICK TO CALL, NO DEVICE NEEDED</span> amoCRM offers a complete calling solution that's built right into your CRM. With one click, you can dial directly from the client’s profile with the crucial details right in front of you. And don’t worry if you forgot to jot something down during your talk — all phone calls are recorded and logged right in the event feed. amoCRM also keeps call statistics, so you can track your sales department’s calling habits. <span style=\"font-weight: bold;\">Collaboration & Messaging - BUILT-IN TEAM MESSAGING</span> Our built-in messenger lets your team communicate lightning-fast right in the interface, so there’s no more switching from one app to another just to send a message. And don’t worry if you’re away from your desk — alerts are sent to both the amoCRM notification center and to your phone. Now you’re always connected — never again miss a message from your teammates. <span style=\"font-weight: bold;\">Pipeline Automation - ENGAGE LEADS WITH DIGITAL ADS</span> amoCRM’s Digital Pipeline fully automates your lead nurture and follow-up sequences, sending emails and displaying targeted digital ads to engage prospects and keep them moving forward. Leads are guided effortlessly through your sales flow, so that when they’re passed to your salespeople, it’s a slam dunk. <span style=\"font-weight: bold;\">Recurring Sales - TRACK CUSTOMERS ON A RENEWAL LOOP</span> In one screen, the customer pipeline delivers a bird’s eye view of your whole buying cycle in action. You can pinpoint the location of every single customer or see where clients are churning, and then take the right steps to get customers on a renewal loop. <span style=\"font-weight: bold;\">API & Extensions - CUSTOMIZE AMOCRM TO FIT YOUR NEEDS</span> amoCRM is designed to play well with other pieces of software, so you can customize your CRM no matter what your level of technical knowledge is. Dozens of ready made extensions are available that you can get up and running right away. Or for those who prefer to build amoCRM into a completely tailormade solution, there’s also an open API for developers that’s absolutely free.\r\n","shortDescription":"amoCRM is an online CRM","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":11,"sellingCount":9,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"amoCRM","keywords":"your, amoCRM, from, with, right, every, email, message","description":"Easy-To-Love Interface - NO TRAINING WHEELS REQUIRED Get your whole team on board from day one with the most intuitive CRM on the market. Engineered with the","og:title":"amoCRM","og:description":"Easy-To-Love Interface - NO TRAINING WHEELS REQUIRED Get your whole team on board from day one with the most intuitive CRM on the market. 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Everything is completely accessible from your Android or iOS device and integrated with Office365 & G Suite.\r\n \r\n\r\n<ul>\r\n<li>CRM - Track the complete sales process and close more deals.</li>\r\n<li>Project Management - Collaborate on tasks, manage timesheets, and log expense reports.</li>\r\n<li>Online Invoicing - A billing system to send and receive online payments from anywhere.</li>\r\n<li>Web Help Desk - A powerful ticketing system to deliver stellar customer support.</li>\r\n<li>Expense Reports - Mobile expense reporting & simple approval workflow tools.</li>\r\n<li>Field Service - Generate work orders, dispatch employee, and invoice for the job.</li>\r\n<li>Procurement - Supply chain management with vendor tracking, purchasing, and inventory.</li>\r\n<li>Order Management - Capture sales orders, track inventory & shipping, and invoice customers.</li>\r\n</ul>\r\n","shortDescription":"Apptivo's online CRM system is a powerful tool to manage your sales, marketing, and much more. 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Оказания им услуг и ведения складского учета. Отслеживание доходов и расходов. Постановка и контроль задач.\r\n \r\n<span style=\"font-weight: bold;\">Автоматизация</span>\r\nВсе рутинные операции автоматизированы. Отслеживания передвижения товаров, обработка прайсов поставщиков, интеграция с бухгалтерией, службами доставки и взаимодействие с партнерами.\r\n \r\n<span style=\"font-weight: bold;\">Современный подход</span>\r\nРабота в браузере с любого современного устройства и любого уголка мира. Возможность реализации любого пожелания клиента. 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It is generally a part of company’s customer relationship management.\r\n\r\nSource: https://en.wikipedia.org/wiki/Call_centre","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/contact-center.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},"avaya-call-management-system-cms":{"id":608,"logoURL":"https://old.b4r.io/fileadmin/user_upload/Avaya_Call_Management_System.png","logo":true,"scheme":false,"title":"Avaya Call Management System (CMS)","vendorVerified":0,"rating":"2.00","implementationsCount":1,"suppliersCount":0,"supplierPartnersCount":9,"alias":"avaya-call-management-system-cms","companyTitle":"Avaya","companyTypes":["supplier","vendor"],"companyId":2058,"companyAlias":"avaya","description":"Built on the performance, reliability and flexibility of the Avaya Aura® platform, Avaya CMS delivers real-time monitoring and historical reporting for Avaya Call Center Elite solutions including Elite omnichannel information, custom reporting, task scheduling, exception notification, threshold warning, administration and configuration, and long term ACD data storage.\r\nIncrease the efficiency of your call center\r\nOptimize performance across multiple channels. Improve service levels and increase agent efficiency by monitoring and reporting response times across Avaya Aura® Call Center (CC) Elite systems and non-voice channels. A simple extension to your CC Elite system, Elite Multichannel enables response time reporting and monitoring that can increase agent efficiency for voice, e-mail, fax, web Chat, SMS text or social media customer contact.\r\nManage dynamic call volumes without adding staff. Monitor and analyze everything from wait times and average answer speeds to the percentage by which abandoned call times have decreased in the past year. CMS measures up to 24K trunks, providing administration ease and increases reporting accuracy.\r\nMake a well- informed decision based on real-time CMS data to redirect calls on-the-fly or to redistribute expensive human resources. Increase performance, minimize costs or develop new or improved procedures by leveraging historical data.\r\nEnhance productivity while controlling costs. Realize a quick return on your CMS investment. Easy to deploy, CMS helps maximize the success of marketing and customer service campaigns. Continue benefitting from your investment over time by leveraging historical data to analyze trends and to establish performance benchmarks.","shortDescription":"Avaya Call Management System (CMS) is an integrated analysis and reporting solution that keeps you in touch with virtually everything that’s going on in your contact center from evaluating the performance of a single agent or group of agents to managing a contact center with multiple locations worldwide.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":18,"sellingCount":2,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Avaya Call Management System (CMS)","keywords":"reporting, Avaya, Elite, data, your, performance, historical, times","description":"Built on the performance, reliability and flexibility of the Avaya Aura® platform, Avaya CMS delivers real-time monitoring and historical reporting for Avaya","og:title":"Avaya Call Management System (CMS)","og:description":"Built on the performance, reliability and flexibility of the Avaya Aura® platform, Avaya CMS delivers real-time monitoring and historical reporting for Avaya","og:image":"https://old.b4r.io/fileadmin/user_upload/Avaya_Call_Management_System.png"},"eventUrl":"","translationId":609,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":82,"title":"Unified Communications","alias":"unified-communications","description":"Унифицированные коммуникации (англ. Unified communications, UC) — это технология, представляющая собой интеграцию услуг реального времени таких как: мгновенные сообщения (чат), информация о присутствии (presence), телефония (включая IP-телефонию), видеоконференция, совместная работа над документами, управление вызовами и распознаванием речи с унифицированными почтовыми системами (голосовая почта, электронная почта, SMS и факс).\r\n\r\nУнифицированные коммуникации, как правило, не является одним продуктом, но представляет собой набор продуктов, которые обеспечивают потребителя единым интерфейсом и возможностью доступа к услугам на различных коммуникационных устройствах (стационарный телефон, мобильный телефон, компьютер, ноутбук и др.)","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/unified-communications.png"},{"id":152,"title":"Contact Center","alias":"contact-center","description":"A call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outbound call centers are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research. A contact centre is a location for centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and e-mail.\r\n\r\nA call centre has an open workspace for call centre agents, with work stations that include a computer for each agent, a telephone set/headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centres, often linked to a corporate computer network, including mainframes, microcomputers and LANs. Increasingly, the voice and data pathways into the centre are linked through a set of new technologies called computer telephony integration.\r\n\r\nThe contact centre is a central point from which all customer contacts are managed. Through contact centres, valuable information about company are routed to appropriate people, contacts to be tracked and data to be gathered. It is generally a part of company’s customer relationship management.\r\n\r\nSource: https://en.wikipedia.org/wiki/Call_centre","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/contact-center.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},"base-crm":{"id":1120,"logoURL":"https://old.b4r.io/fileadmin/user_upload/Base_CRM.jpg","logo":true,"scheme":false,"title":"Base CRM","vendorVerified":0,"rating":"1.00","implementationsCount":2,"suppliersCount":0,"supplierPartnersCount":0,"alias":"base-crm","companyTitle":"Base CRM","companyTypes":["supplier","vendor"],"companyId":4026,"companyAlias":"base-crm","description":"<span style=\"font-weight: bold;\">Gain Unprecedented Pipeline Visibility</span>\r\nBase's intuitive user interface removes the friction from deal updates so reps and management are always able to access, analyze and collaborate on up-to-date and relevant deal data.\r\n<span style=\"font-weight: bold;\">Prioritize Leads and Opportunities</span>\r\nNot all leads and opportunities are created equally. Keep your sales team focused on the highest value leads and deals through automated scoring rules informed by Base's full-funnel analytics.\r\n<span style=\"font-weight: bold;\">Turn Customers into Advocates</span>\r\nHappy customers not only buy more but also promote your product or service to others. Base provides the foundation for managing relationships and delivering customer happiness at scale.\r\n<span style=\"font-weight: bold;\">Enable a Mobile Sales Team</span>\r\nBase's #1 rated mobile sales application pairs enterprise-grade functionality with a consumer-grade user interface to deliver the best mobile sales experience available today.\r\n\r\n<span style=\"font-weight: bold;\">Drive Sales Actions with Data</span>\r\nImprove your sales process with Base insights that are easily accessible to all levels of the organization. Answers to questions like, "Which deals will close this month?” and, "What deals am I about to lose?” are now at your fingertips.\r\n<span style=\"font-weight: bold;\">Capitalize on Leads</span>\r\nBase integrates with your website and a host of marketing automation tools to instantaneously deliver leads to the sales team, while funnel tracking informs prioritization so reps can allocate time effectively.\r\n<span style=\"font-weight: bold;\">Explain the Past and Predict the Future</span>\r\nBase automatically tracks over half a million data points for every customer and turns them into cutting edge reports that bring a scientific approach to the way you analyze and forecast your business.\r\n<span style=\"font-weight: bold;\">Alleviate Administrative Burden</span>\r\nBase's consumer-grade user interface makes it easy to navigate with ease, while native productivity features remove the burden of administrative tasks and enable reps to focus on their deals.\r\n","shortDescription":"Base CRM is a simple system of customer relationship management (CRM): lead management, contact management, transaction tracking, a large selection of tools for communication and much more.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":17,"sellingCount":13,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Base CRM","keywords":"Base, your, sales, with, deals, reps, user, leads","description":"Gain Unprecedented Pipeline Visibility\rBase's intuitive user interface removes the friction from deal updates so reps and management are always able to access,","og:title":"Base CRM","og:description":"Gain Unprecedented Pipeline Visibility\rBase's intuitive user interface removes the friction from deal updates so reps and management are always able to access,","og:image":"https://old.b4r.io/fileadmin/user_upload/Base_CRM.jpg"},"eventUrl":"","translationId":1121,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":3,"title":"CRM"}],"testingArea":"","categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"","description":"Система управления взаимоотношениями с клиентами (CRM, CRM-система, сокращение от англ. Customer Relationship Management) — прикладное программное обеспечение для организаций, предназначенное для автоматизации стратегий взаимодействия с заказчиками (клиентами), в частности для повышения уровня продаж, оптимизации маркетинга и улучшения обслуживания клиентов путём сохранения информации о клиентах и истории взаимоотношений с ними, установления и улучшения бизнес-процессов и последующего анализа результатов.\r\n\r\nCRM — модель взаимодействия, основанная на постулате, что центром всей философии бизнеса является клиент, а главными направлениями деятельности компании являются меры по обеспечению эффективного маркетинга, продаж и обслуживания клиентов. Поддержка этих бизнес-целей включает сбор, хранение и анализ информации о потребителях, поставщиках, партнёрах, а также о внутренних процессах компании. Функции для поддержки этих бизнес-целей включают продажи, маркетинг, поддержку потребителей.\r\n\r\nИсточник: https://ru.wikipedia.org/wiki/%D0%A1%D0%B8%D1%81%D1%82%D0%B5%D0%BC%D0%B0_%D1%83%D0%BF%D1%80%D0%B0%D0%B2%D0%BB%D0%B5%D0%BD%D0%B8%D1%8F_%D0%B2%D0%B7%D0%B0%D0%B8%D0%BC%D0%BE%D0%BE%D1%82%D0%BD%D0%BE%D1%88%D0%B5%D0%BD%D0%B8%D1%8F%D0%BC%D0%B8_%D1%81_%D0%BA%D0%BB%D0%B8%D0%B5%D0%BD%D1%82%D0%B0%D0%BC%D0%B8","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/crm.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},"bpmonline-sales":{"id":253,"logoURL":"https://old.b4r.io/fileadmin/user_upload/bpm_online_sales.png","logo":true,"scheme":false,"title":"bpm'online sales","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"bpmonline-sales","companyTitle":"Terrasoft","companyTypes":["supplier","vendor"],"companyId":4074,"companyAlias":"terrasoft","description":"<span style=\"font-weight: bold;\">Out-of-the-box processes</span> Bpm’online sales includes referenced processes that serve as best practices for lead management, opportunity management, quote management,as well as order and invoice management. Following pre-defined processes makes it easy for companies to jump start the system adoption and bring industry best practices to their work. Thousands of bpm’online sales users prove that blueprint processes guarantee excellent results! <span style=\"font-weight: bold;\">A complete view of the customer journey</span> Bpm’online sales delivers end-to-end sales processes to manage the complete customer journey – from lead to order, and continued account maintenance. Best-in class technology enables the system to connect the dots between marketing, sales and customer service, allowing companies to effectively manage every stage of customer interactions. <span style=\"font-weight: bold;\">Engaging interface that users love</span> Bpm’online interface has a social look and feel, which makes it quick to learn and easy to navigate. Users love the elegant design that is free from redundant information which keeps them focused on what is relevant. The system provides a consistent user experience no matter what device you use: phone, tablet, desktop or laptop. <span style=\"font-weight: bold;\">The cutting-edge sales force automation product</span> Bpm’online sales is the cutting-edge end-to-end sales cycle management software which drives customer acquisition, development and retention. Take advantage of the ready-to-go sales processes that guide you through the most effective actions to make the most of your sales pipeline, minimizing missteps and boosting results.\r\n","shortDescription":"Bpm’online sales is a cloud-based CRM that drives efficient sales processes and enables total control over the complete customer journey - from lead generation to loyal repeat sales.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":7,"sellingCount":1,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"bpm'online sales","keywords":"sales, processes, customer, management, that, Bpm’online, system, which","description":"Out-of-the-box processes Bpm’online sales includes referenced processes that serve as best practices for lead management, opportunity management, quote","og:title":"bpm'online sales","og:description":"Out-of-the-box processes Bpm’online sales includes referenced processes that serve as best practices for lead management, opportunity management, quote","og:image":"https://old.b4r.io/fileadmin/user_upload/bpm_online_sales.png"},"eventUrl":"","translationId":254,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":3,"title":"CRM"}],"testingArea":"","categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"","description":"Система управления взаимоотношениями с клиентами (CRM, CRM-система, сокращение от англ. 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Функции для поддержки этих бизнес-целей включают продажи, маркетинг, поддержку потребителей.\r\n\r\nИсточник: https://ru.wikipedia.org/wiki/%D0%A1%D0%B8%D1%81%D1%82%D0%B5%D0%BC%D0%B0_%D1%83%D0%BF%D1%80%D0%B0%D0%B2%D0%BB%D0%B5%D0%BD%D0%B8%D1%8F_%D0%B2%D0%B7%D0%B0%D0%B8%D0%BC%D0%BE%D0%BE%D1%82%D0%BD%D0%BE%D1%88%D0%B5%D0%BD%D0%B8%D1%8F%D0%BC%D0%B8_%D1%81_%D0%BA%D0%BB%D0%B8%D0%B5%D0%BD%D1%82%D0%B0%D0%BC%D0%B8","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/crm.png"},{"id":337,"title":"Sales","alias":"sales","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/Sales.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},"bpmonline-marketing":{"id":1156,"logoURL":"https://old.b4r.io/fileadmin/user_upload/CRM-sistema_bpm_online.png","logo":true,"scheme":false,"title":"Bpm’online marketing","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"bpmonline-marketing","companyTitle":"Terrasoft","companyTypes":["supplier","vendor"],"companyId":4074,"companyAlias":"terrasoft","description":"\r\n<ul> <li>Lead generation</li> <li>Qualification</li> <li>Distribution</li> <li>Hand-off to sales</li> </ul>\r\n<span style=\"font-weight: bold;\">Use out-of-the-box processes for lead management</span>\r\nBpm’online marketing provides best practice processes for efficient lead management – from demand generation to lead nurturing, to final hand-off to sales. Make sure your sales team focuses only on qualified and sales-ready leads.\r\n\r\n<span style=\"font-weight: bold;\">Maintain a constant dialogue with your customers</span>\r\nUse email-marketing tools to establish and maintain personalized communications with every customer. Optimize your communication strategy based on mass mail responses.\r\n<span style=\"font-weight: bold;\">Engaging interface that users love!</span>\r\n\r\nbpm'online marketing CRM supports all types of devices\r\nEnjoy working with the modern, streamlined user interface that is free from redundant information, keeping you focused only on what’s relevant. The bpm’online marketing application has a social look and feel and delivers the same user experience no matter what device it is used on: laptop, tablet or smartphone.\r\n<span style=\"font-weight: bold;\">Product overview</span>\r\nBpm’online marketing is a robust marketing automation software that helps to gain demand generation excellence through identifying customers’ needs and nurturing their interests until they are successfully transformed into opportunities.\r\n\r\nbpm'online marketing – from lead qualification to hand-off to sales\r\nEasily manage each step of customer demand generation by following pre-defined processes – from lead qualification to hand-off to sales.\r\ntrack new leads, evaluate the efficiency of different channels\r\n\r\nUse bpm’online analytics to track new leads, evaluate the level of engagement and efficiency of different channels.\r\ncreate outbound e-mail campaigns with bpm'online marketing\r\nUse bpm’online marketing to build your target audience and send bulk emails with just a few clicks of a mouse.\r\n\r\n<ul> <li>Lead management</li> <li>Marketing campaign management</li> <li>Email-marketing</li> <li>Event management</li> <li>Productivity tools</li> <li>Business process management</li> <li>Knowledge management</li> <li>Synchronization and import</li> <li>System designer</li> </ul>","shortDescription":"Bpm’online marketing is a holistic multichannel marketing management software powered by out-of-the-box best practice processes delivering demand generation excellence.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":19,"sellingCount":5,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Bpm’online marketing","keywords":"marketing, lead, sales, with, your, from, that, Bpm’online","description":"\r Lead generation Qualification Distribution Hand-off to sales \rUse out-of-the-box processes for lead management\rBpm’online marketing provides best practice","og:title":"Bpm’online marketing","og:description":"\r Lead generation Qualification Distribution Hand-off to sales \rUse out-of-the-box processes for lead management\rBpm’online marketing provides best practice","og:image":"https://old.b4r.io/fileadmin/user_upload/CRM-sistema_bpm_online.png"},"eventUrl":"","translationId":1157,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":3,"title":"CRM"}],"testingArea":"","categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"","description":"Система управления взаимоотношениями с клиентами (CRM, CRM-система, сокращение от англ. 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