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Единая консоль управления Kaspersky Security Center с интуитивно понятным интерфейсом дополняет все наши решения для рабочих станций.</p>\r\n<p> </p>\r\n\r\n\r\n<p> </p>\r\n<p><span style=\"font-weight: bold;\">Kaspersky Endpoint Security для бизнеса — СТАНДАРТНЫЙ</span></p>\r\n<p> </p>\r\n\r\n\r\n<p> </p>\r\n<p>Список средств защиты в решении уровня СТАНДАРТНЫЙ включает средства обеспечения безопасности рабочих станций и файловых серверов, динамические белые списки, а также средства контроля программ, устройств и веб-ресурсов. В него также входят инструменты для защиты мобильных устройств и управления ими. Если потребности вашего бизнеса включают защиту мобильных сотрудников и применение политик IT-безопасности, то вам подойдет решение уровня СТАНДАРТНЫЙ.</p>\r\n<p> </p>\r\n\r\n\r\n<p> </p>\r\n<p><span style=\"font-weight: bold;\">Kaspersky Endpoint Security для бизнеса — РАСШИРЕННЫЙ</span></p>\r\n<p> </p>\r\n\r\n\r\n<p> </p>\r\n<p>На уровне РАСШИРЕННЫЙ «Лаборатория Касперского» добавила ко всем вышеперечисленным функциям шифрование данных. Еще одна новая разработка «Лаборатории Касперского» средство системного администрирования — обеспечивает безопасность и одновременно повышает производительность IT-инфраструктуры. <span style=\"font-weight: bold;\">Такой широкий набор функций и полезных инструментов позволяет:</span></p>\r\n<p> </p>\r\n\r\n\r\n<ul>\r\n<li>создавать и хранить образы систем и осуществлять их удаленное развертывание;</li>\r\n<li>устанавливать приоритет устранения уязвимостей в аппаратном и программном обеспечении благодаря эффективному сочетанию мониторинга уязвимостей и интеллектуального управления установкой исправлений;</li>\r\n<li>контролировать использование лицензий на программное обеспечение с помощью модуля управления лицензиями;</li>\r\n<li>задавать политики доступа к данным и IT-инфраструктуре для пользователей и гостей с помощью средства контроля доступа в сеть (NAC);</li>\r\n<li>удаленно развертывать и устанавливать программы и обновления на компьютеры пользователей с помощью единой централизованной консоли администрирования.</li>\r\n</ul>\r\n\r\n\r\n<p> </p>\r\n<p><span style=\"font-weight: bold;\">Kaspersky Total Security для бизнеса</span></p>\r\n<p> </p>\r\n\r\n\r\n<p> </p>\r\n<p>Наш флагманский продукт — Kaspersky Total Security для бизнеса — включает в себя возможности всех предыдущих уровней и дополнительно укрепляет безопасность вашей IT-инфраструктуры с помощью средств для защиты почтовых серверов, интернет-шлюзов и серверов совместной работы. 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We've designed capabilities to help brands carry meaningful conversations with their customers in one continuous thread, so agents can easily pick up where a conversation left off. <span style=\"text-decoration-line: underline;\">Powerful insights in real-time</span> Offer your customers the best experience possible by instantly capturing their post-resolution feedback. 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Таким образом, в отличие от классической схемы лицензирования программного обеспечения, заказчик несет сравнительно небольшие периодические затраты, и ему не требуется инвестировать значительные средства в приобретение прикладной программы и необходимых программно-платформенных и аппаратных средств для его развёртывания, а затем поддерживать его работоспособность. Схема периодической оплаты предполагает, что если необходимость в программном обеспечении временно отсутствует, то заказчик может приостановить его использование и заморозить выплаты разработчику.\r\n\r\nС точки зрения разработчика некоторого проприетарного программного обеспечения модель SaaS позволяет эффективно бороться с нелицензионным использованием программного обеспечения, поскольку программное обеспечение как таковое не попадает к конечным заказчикам. 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SPOT2D предназначен для оперативного обмена данными между производителями и дистрибьюторами и позволяет отслеживать движение товара до каждой торговой точки по каждому продукту в режиме он-лайн. Данным решением компании Pradata пользуется более 70 крупнейших производителей в Украине, России, Казахстане и Белоруссии и более 3.500 дистрибьюторов.</span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \"><br /></span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">QlikView- мировой лидер среди систем бизнес-анализа (BI), обладающий целым рядом уникальных свойств и возможностей. В настоящий момент системой пользуется более 33.000 клиентов в 100+ странах мира, включая крупнейшие международные организации.</span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">Продвижением и поддержкой QlikView на территории СНГ занимается элитный партнер компании Qlik– международная консалтинговая компания RBC Group.</span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \"><br /></span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">Совместное решение позволит клиентам компании Pradata проводить анализ накопленных SPOT2D данных в системе QlikView с использованием ассоциативного поиска и удобной визуализации при высокой скорости отклика. Такое расширение текущего аналитического функционала значительно усилит управленческие возможности топ-менеджмента и ресурсы аналитических отделов.</span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \"><br /></span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; font-weight: bold;\">Приложение «Анализ вторичных продаж и запасов» обеспечивает быстрый и удобный анализ данных за любой выбранный период в разрезе: </span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \"><br /></span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">• продаваемых товаров по всем характеристикам (торговые марки, категории, группы, виды упаковок);</span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \"><br /></span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">• стран, регионов, областей, населенных пунктов, типов и категорий торговых точек, сетей, торговых агентов.</span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \"><br /></span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; font-weight: bold;\">и позволяет анализировать:</span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \"><br /></span>\r\n<ul><li>ключевые показатели (KPI) — объем продаж, количество SKUи обслуживаемых клиентов, дистрибуцию, запасы;</li><li>выполнение планов продаж и прогнозировать их выполнение;</li><li>продажи с помощью долевого, динамического, сравнительного, геоинформационного, транзакционного видов анализа;</li><li>запасы — оборачиваемость, состояние и уровень запасов.</li></ul>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">Приложение также позволяет выполнять ABC-XYZ, FMR, RFM, детальный LFL-анализ, выполнять произвольные сравнения и конструировать отчеты.</span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \"><br /></span>\r\n<span style=\"color: rgb(0, 0, 0); font-family: Verdana, sans-serif; font-size: 12px; \">Аналитическое приложение «Анализ вторичных продаж и запасов» на базе QlikView и SPOT2D гарантирует более высокий уровень взаимодействия на всех уровнях дистрибуции и максимальную оперативность в принятии правильных управленческих решений. </span>","shortDescription":"Анализ вторичных продаж и запасов - аналитическое решение на платформе продуктов QlikView и Spot2D для индустрии торговли, используя технологии \tBI, CRM, Учетные системы","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":5,"sellingCount":1,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"RBC: Анализ вторичных продаж и запасов","keywords":"продаж, запасов, Анализ, вторичных, более, SPOT2D, QlikView, позволяет","description":"Аналитическое решение «Анализ вторичных продаж и запасов», разработанное RBC Group совместно с компанией Pradata на базе систем QlikView и ","og:title":"RBC: Анализ вторичных продаж и запасов","og:description":"Аналитическое решение «Анализ вторичных продаж и запасов», разработанное RBC Group совместно с компанией Pradata на базе систем QlikView и ","og:image":"https://old.b4r.io/fileadmin/user_upload/RBC_Group.png"},"eventUrl":"","translationId":2742,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":69,"title":"Business Analytics","alias":"business-analytics","description":"Business intelligence (сокращённо BI) — это методы и инструменты для перевода необработанной информации в осмысленную, удобную форму. Эти данные используются для бизнес-анализа. Технологии BI обрабатывают большие объемы неструктурированных данных, чтобы найти стратегические возможности для бизнеса.\r\n\r\nЦель BI — интерпретировать большое количество данных, заостряя внимание лишь на ключевых факторах эффективности, моделируя исход различных вариантов действий, отслеживая результаты принятия решений.\r\n\r\nBI поддерживает множество бизнес-решений — от операционных до стратегических. Основные операционные решения включают в себя позиционирование продукта или цен. Стратегические бизнес-решения включают в себя приоритеты, цели и направления в самом широком смысле. BI наиболее эффективен, когда он объединяет данные, полученные из рынка, на котором работает компания (внешние данные), с данными из источников внутри компании, таких как финансовые и операции с данными (внутренние данные). В сочетании, внешние и внутренние данные дают полную картину бизнеса, которая, создает «интеллект» — быстрое понимание, которое не получить из простого набора данных.\r\n\r\nИсточник: https://ru.wikipedia.org/wiki/Business_Intelligence","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/business-analytics.png"},{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"Система управления взаимоотношениями с клиентами (CRM, CRM-система, сокращение от англ. 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Функции для поддержки этих бизнес-целей включают продажи, маркетинг, поддержку потребителей.\r\n\r\nИсточник: https://ru.wikipedia.org/wiki/%D0%A1%D0%B8%D1%81%D1%82%D0%B5%D0%BC%D0%B0_%D1%83%D0%BF%D1%80%D0%B0%D0%B2%D0%BB%D0%B5%D0%BD%D0%B8%D1%8F_%D0%B2%D0%B7%D0%B0%D0%B8%D0%BC%D0%BE%D0%BE%D1%82%D0%BD%D0%BE%D1%88%D0%B5%D0%BD%D0%B8%D1%8F%D0%BC%D0%B8_%D1%81_%D0%BA%D0%BB%D0%B8%D0%B5%D0%BD%D1%82%D0%B0%D0%BC%D0%B8","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/crm.png"},{"id":337,"title":"Sales","alias":"sales","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/Sales.png"},{"id":357,"title":"Procurement","alias":"procurement","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/procurement-management.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1591,"logoURL":"https://old.b4r.io/fileadmin/user_upload/CargoWise.jpg","logo":true,"scheme":false,"title":"CargoWise","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"cargowise","companyTitle":"RBC Group","companyTypes":["supplier","vendor"],"companyId":1632,"companyAlias":"rbc-group","description":"The Single-Platform Solution That Puts Productivity at the Center of the Supply Chain\r\nCargoWise One is a single-platform software solution designed to increase your productivity and improve integration, automation, and communication with the supply chain. It integrates your business with your customers and partners, streamlining processes and increasing the efficiency, visibility, and profitability of your operations.\r\nCargoWise One meets the diverse needs of a diverse industry. From growing supply chain providers to multinational corporations, its highly flexible and feature-rich system boosts productivity in everything you do. Whatever sector of the logistics industry your business serves, CargoWise One is the smart solution for success.\r\nWith CargoWise One, you gain seamless supply chain operations and the competitive advantage.\r\n<span style=\"font-weight: bold;\">Powerful Productivity</span>\r\nCargoWise One puts productivity at the center of everything you do. Its single-platform system gives you the high levels of automation and visibility you need to streamline processes throughout your business. Because of its cloud-based capability, key in your data just once and it becomes instantly accessible across your worldwide operations, reducing your margin of error and the need for labor-intense workflows. For performance-driven businesses in need of enhancing productivity, CargoWise One presents an efficient solution for simplifying the supply chain.\r\n<span style=\"font-weight: bold;\">Industry-Wide Functionality</span>\r\nCargoWise One’s next-generation technology gives you broad functional capabilities and industry-wide applications that allow you to maximize your operations on the global stage. With a complete suite of integrated ERP applications, it meets the horizontal and vertical demands of the logistics industry. Its functions scale to individual business demands, providing the breadth and depth of major multinationals as well as the simplicity of small business operations. CargoWise One’s highly modular system allows you to choose the specific applications your business needs while giving you the access to facilitate future developments.\r\n<span style=\"font-weight: bold;\">Deep-Seated Integration</span>\r\nCargoWise One provides you with comprehensive vertical and horizontal integration, both inside and outside of the application. It allows you to integrate your business with the supply chain’s key vertical markets as well integrating your own processes across your global operations. You also benefit from CargoWise One’s tightly integrated horizontal modules - everything from accounting, to document management, and more - and an eCommerce solution that seamlessly manages your sales and CRM services.\r\n<span style=\"font-weight: bold;\">Cross-Border Compliance</span>\r\nCargoWise One offers compliance capabilities that lets you focus on business, not borders. It provides the tools to achieve quicker, simpler, more efficient customs clearance as well as greater visibility between you, your partners, customers, and customs authorities. With access to integrated online tariff classification tools and to the network of WiseTech Global Partners who can help you navigate the increasing number of regional regulations, CargoWise One ensures full compliance with customs requirements across the world's leading markets.\r\n<span style=\"font-weight: bold;\">True Global Reach</span>\r\nCargoWise One forms an integral link in the global supply chain, connecting you to businesses across the world. With over 150,000 licenses held across 7,000 sites in 115 countries, CargoWise One customers are able to facilitate business through an ever-growing community of logistics providers. With interfaces to external parties, customers, and other industry providers, CargoWise One puts your global connections within easy reach.\r\n<span style=\"font-weight: bold;\">Solutions for a More Secure Supply Chain</span>\r\nIn an era of heightened security concerns, CargoWise One safeguards your data. Its cloud-based system stores your valuable data offsite and online, granting you remote global access 24/7. Digital document storage and retrieval is built into every part of process, enabling all documents to be saved, organized, and accessed on screen as changes are made for seamless business continuity and disaster recovery.\r\n<span style=\"font-weight: bold;\">Seamless Implementation and Continued Support</span>\r\nWith CargoWise One, you gain a comprehensive suite of support services delivered through our exclusive WiseAdvantage program. The tools, knowledge, and services you need to get the most out of your technology investment are included as part of your CargoWise One solution. All support materials have been localized to meet your specific needs through our carefully selected global partner program.","shortDescription":"CargoWise One is a single-platform software solution designed to increase your productivity and improve integration, automation, and communication with the supply chain. ","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":16,"sellingCount":16,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"CargoWise","keywords":"your, CargoWise, business, With, global, supply, operations, chain","description":"The Single-Platform Solution That Puts Productivity at the Center of the Supply Chain\rCargoWise One is a single-platform software solution designed to increase","og:title":"CargoWise","og:description":"The Single-Platform Solution That Puts Productivity at the Center of the Supply Chain\rCargoWise One is a single-platform software solution designed to increase","og:image":"https://old.b4r.io/fileadmin/user_upload/CargoWise.jpg"},"eventUrl":"","translationId":1592,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":75,"title":"ERP - Enterprise Resource Planning","alias":"erp-enterprise-resource-planning","description":"ERP (англ. Enterprise Resource Planning, планирование ресурсов предприятия) — организационная стратегия интеграции производства и операций, управления трудовыми ресурсами, финансового менеджмента и управления активами, ориентированная на непрерывную балансировку и оптимизацию ресурсов предприятия посредством специализированного интегрированного пакета прикладного программного обеспечения, обеспечивающего общую модель данных и процессов для всех сфер деятельности. ERP-система — конкретный программный пакет, реализующий стратегию ERP.\r\n\r\nКонцепция ERP сформулирована в 1990 году аналитиком Gartner как видение развития методик MRP II и CIM (англ.)\r\n\r\nВнедрение ERP-системы считается фактически необходимым условием для публичной компании и, начиная с конца 1990-х годов, ERP-системы, изначально внедрявшиеся только промышленными предприятиями, эксплуатируются большинством крупных организаций вне зависимости от страны, формы собственности, отрасли.\r\n\r\nИсточник: https://ru.wikipedia.org/wiki/ERP","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/ERP.png"},{"id":359,"title":"Order Management","alias":"order-management","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/order-management.png"},{"id":357,"title":"Procurement","alias":"procurement","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/procurement-management.png"},{"id":73,"title":"SCM - Supply Chain Management","alias":"scm-supply-chain-management","description":"Управление цепями поставок (англ. supply chain management, SCM) — управленческая концепция и организационная стратегия, заключающаяся в интегрированном подходе к планированию и управлению всем потоком информации о сырье, материалах, продуктах, услугах, возникающих и преобразующихся в логистических и производственных процессах предприятия, нацеленном на измеримый совокупный экономический эффект (снижение издержек, удовлетворение спроса на конечную продукцию).\r\n\r\nИсточник: https://ru.wikipedia.org/wiki/%D0%A3%D0%BF%D1%80%D0%B0%D0%B2%D0%BB%D0%B5%D0%BD%D0%B8%D0%B5_%D1%86%D0%B5%D0%BF%D1%8F%D0%BC%D0%B8_%D0%BF%D0%BE%D1%81%D1%82%D0%B0%D0%B2%D0%BE%D0%BA","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/SCM.png"},{"id":349,"title":"Inventory Management","alias":"inventory-management","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/stock-management.png"},{"id":345,"title":"Logistics","alias":"logistics","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/Logistics.png"},{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"Система управления взаимоотношениями с клиентами (CRM, CRM-система, сокращение от англ. 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A contact centre is a location for centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and e-mail.\r\n\r\nA call centre has an open workspace for call centre agents, with work stations that include a computer for each agent, a telephone set/headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centres, often linked to a corporate computer network, including mainframes, microcomputers and LANs. Increasingly, the voice and data pathways into the centre are linked through a set of new technologies called computer telephony integration.\r\n\r\nThe contact centre is a central point from which all customer contacts are managed. Through contact centres, valuable information about company are routed to appropriate people, contacts to be tracked and data to be gathered. 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With Zendesk Support, you have everything you need for better customer conversations, all in one place.\r\n\r\n\r\n<b>Multichannel</b>\r\nZendesk Support brings conventional and emerging channels together, making it easy to connect with customers on their own terms.\r\n\r\n\r\nMultilingual\r\nLocalized support content in over 40 languages can be dynamically applied everywhere – automations, macros, triggers, and knowledge base articles.\r\n\r\n\r\nMultibrand\r\nUnique help centers, support channels, and business rules for multiple brands, regions, or products managed within a single help desk.\r\n\r\n<b>Business Rules</b>\r\nInitiate process triggered by ticket changes or time-based conditions. 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You don’t have to worry about device incompatibility or what version of content is out in the wild. Articles are automatically optimized so they’re easy to find on search engines or on your own help center. And with Zendesk Embeddables, the most relevant articles are matched and recommended to customers based on their browsing activity.\r\n \r\n<span style=\"font-weight: bold;\">Thanks a bot</span>\r\nThe Guide Answer Bot lends agents a helping hand, reducing their workload and freeing them up to focus on problems that require a human touch. Using artificial intelligence, Answer Bot automatically resolves high-frequency and low-touch tickets by suggesting relevant articles to customers while they wait for an agent. And Answer Bot keeps getting smarter. It learns from each customer interaction and trains itself to deliver more relevant and customized content with each solved ticket.\r\n \r\n<span style=\"font-weight: bold; text-decoration-line: underline;\"> Knowledge base</span>\r\n<span style=\"font-weight: bold;\">Control access</span>\r\nYou choose who can view your knowledge base. Keep some content for your agents only, require registration, or open it up to the public in your help center.\r\n \r\n<span style=\"font-weight: bold;\">Rich text editor</span>\r\nCreate articles including media like photos and video with our WYSIWYG editor. It’s as familiar as the applications you use in your personal life.\r\n \r\n<span style=\"font-weight: bold;\">Structured content, unlimited articles</span>\r\nOrganize your articles in multiple levels—including Categories and Sections—so it’s easy for your customers to find what they need.\r\n \r\n<span style=\"font-weight: bold;\">Lists and labels</span>\r\nGet an overview of all your published and unpublished knowledge base content with customized article lists, and then refine that view with search, filters, and article labels.\r\n \r\n<span style=\"font-weight: bold;\">Restore deleted content</span>\r\nAll your content is archived, so even if you delete something by accident, you can get it back.\r\n \r\n<span style=\"font-weight: bold;\">Content history</span>\r\nUnderstand how your knowledge base content evolves over time. See a list of edits and changes, so you can always be up to date with the latest revisions.\r\n \r\nThink globally\r\nLocalize your content in 40+ languages so you can serve customers in their native language.\r\n \r\n<span style=\"font-weight: bold; text-decoration-line: underline;\">Agent efficiency</span>\r\n<span style=\"font-weight: bold;\">Knowledge Capture App</span>\r\nWith Guide, you can leverage your team’s collective knowledge. Agents can create new content, link articles into tickets, and flag content for improvements, directly from their Zendesk Support agent interface.\r\n \r\n<span style=\"font-weight: bold;\">A built-in resource</span>\r\nWhile solving tickets, agents can reference answers and info from your agent knowledge base. You can also keep training documents in a central location for easy access during onboarding and beyond.\r\n \r\n<span style=\"font-weight: bold;\">Instant customer context</span>\r\nThe Pathfinder app for Zendesk Support provides context on how a customer used self-service prior to submitting a ticket. With that info an agent can get a better understanding of the customer’s intent, and provide better answers and resolve issues faster.\r\n \r\n<span style=\"font-weight: bold; text-decoration-line: underline;\"> Self-service</span>\r\n<span style=\"font-weight: bold;\">A beautiful help center for any device</span>\r\nLet customers help themselves to your knowledge base content with a customized, mobile responsive help center.\r\n \r\n<span style=\"font-weight: bold;\">Help where it’s needed</span>\r\nEmbed your help center natively on your website with the Web Widget or within your mobile app so customers don’t have to leave when they need help. \r\n \r\n<span style=\"font-weight: bold;\">Effortless and relevant</span>\r\nUse Contextual Help in the Web Widget to suggest relevant articles based on the page the customer is currently viewing, before they even lift a finger to type out a search.\r\n \r\n<span style=\"font-weight: bold;\">Answer Bot</span>\r\nPowered by artificial intelligence to automatically respond to emails with relevant help center articles, solving customer requests while they wait for an agent. \r\n \r\n<span style=\"font-weight: bold; text-decoration-line: underline;\">Publishing</span>\r\n<span style=\"font-weight: bold;\">SEO ready</span>\r\nGuide is optimized so search engines can understand your content and customers can find answers no matter where they look for them. And Guide automatically updates your sitemap so there’s no need to call a developer.\r\n \r\n<span style=\"font-weight: bold;\">Custom themes</span>\r\nGuide allows for customizable themes, giving you full control over the look and feel of your help center. Your web developers can easily work with HTML, CSS, and Javascript to match your brand.\r\n \r\n<span style=\"font-weight: bold;\">Multibrand</span>\r\nCreate multiple help centers or knowledge bases to serve various audiences, regions, or brands. Each one is separate so you can set different permissions, create unique URLs, and customize themes to match.\r\n \r\n<span style=\"font-weight: bold; text-decoration-line: underline;\"> Community</span>\r\n<span style=\"font-weight: bold;\">Forums</span>\r\nCapture the voice of your customer with our community forums. Empower customers to interact with each other and provide feedback about what works and what doesn’t. \r\n \r\n<span style=\"font-weight: bold;\">Moderation tools</span>\r\nGuide can direct all new and edited end-user content to a queue to be reviewed before publishing. You can choose to have all posts and comments sent to the queue, or filter for content that contains specific words.\r\n \r\n<span style=\"font-weight: bold;\">User Profiles</span>\r\nDisplay user information, activity, and recent contributions. Help center profiles also enable users to follow one another and get notifications of new articles, posts, and comments for anyone they follow.\r\n<span style=\"font-weight: bold; text-decoration-line: underline;\"> </span>\r\n<span style=\"font-weight: bold; text-decoration-line: underline;\"> Customer portal</span>\r\n<span style=\"font-weight: bold;\">Request form</span>\r\nLet customers escalate a question by embedding a request form directly in your help center. Capture relevant information with custom form fields about their issue so you can solve their requests faster.\r\n \r\n<span style=\"font-weight: bold;\">Personalized portal</span>\r\nProvide a dedicated space for your customers to manage their support requests and their contributions to your community. Learn how the Guide customer portal works.\r\n \r\n<span style=\"font-weight: bold; text-decoration-line: underline;\"> Reporting</span>\r\n<span style=\"font-weight: bold;\">Gather intel</span>\r\nGuide reporting tracks how people are reacting to your content on help center, Web Widget, and in mobile apps. The data can tell you the number of new articles and questions created, how many users have viewed them, and the total number of votes, subscriptions, and comments.\r\n \r\n<span style=\"font-weight: bold;\">Find your blind spot</span>\r\nSee what search terms customers are looking for, and whether those searches come up empty. You can add new content or update the language you use in existing content to help customers find what they need.\r\n \r\n<span style=\"font-weight: bold;\">Integration with Google Analytics</span>\r\nGoogle Analytics has tools for everything when you integrate it with Guide. From search analytics to ticket-deflection tracking, you can use it to improve your self-service and make it easier for customers to find answers. \r\n \r\n<span style=\"font-weight: bold;\">Monitor Answer Bot productivity</span>\r\nMeasure the effectiveness of your content bot with a pre-configured dashboard. Learn what works to increase ticket deflection and how to improve the relevance of your self-service content.\r\n","shortDescription":"Zendesk Guide is a smart knowledge base that helps tap into that institutional knowledge and puts it to work. 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And since it’s the only knowledge base native to Zendesk, it integrates seamlessly with Zendesk Support.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":4,"sellingCount":3,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Zendesk Guide","keywords":"your, content, with, customers, Guide, help, articles, what","description":"\r \rGrow what you know\rCapture your agents’ collective knowledge and build on it over time to respond to support requests more effectively.\r ","og:title":"Zendesk Guide","og:description":"\r \rGrow what you know\rCapture your agents’ collective knowledge and build on it over time to respond to support requests more effectively.\r ","og:image":"https://old.b4r.io/fileadmin/user_upload/Zendesk.png"},"eventUrl":"","translationId":1345,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":3,"title":"CRM"}],"testingArea":"","categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"Система управления взаимоотношениями с клиентами (CRM, CRM-система, сокращение от англ. Customer Relationship Management) — прикладное программное обеспечение для организаций, предназначенное для автоматизации стратегий взаимодействия с заказчиками (клиентами), в частности для повышения уровня продаж, оптимизации маркетинга и улучшения обслуживания клиентов путём сохранения информации о клиентах и истории взаимоотношений с ними, установления и улучшения бизнес-процессов и последующего анализа результатов.\r\n\r\nCRM — модель взаимодействия, основанная на постулате, что центром всей философии бизнеса является клиент, а главными направлениями деятельности компании являются меры по обеспечению эффективного маркетинга, продаж и обслуживания клиентов. Поддержка этих бизнес-целей включает сбор, хранение и анализ информации о потребителях, поставщиках, партнёрах, а также о внутренних процессах компании. Функции для поддержки этих бизнес-целей включают продажи, маркетинг, поддержку потребителей.\r\n\r\nИсточник: https://ru.wikipedia.org/wiki/%D0%A1%D0%B8%D1%81%D1%82%D0%B5%D0%BC%D0%B0_%D1%83%D0%BF%D1%80%D0%B0%D0%B2%D0%BB%D0%B5%D0%BD%D0%B8%D1%8F_%D0%B2%D0%B7%D0%B0%D0%B8%D0%BC%D0%BE%D0%BE%D1%82%D0%BD%D0%BE%D1%88%D0%B5%D0%BD%D0%B8%D1%8F%D0%BC%D0%B8_%D1%81_%D0%BA%D0%BB%D0%B8%D0%B5%D0%BD%D1%82%D0%B0%D0%BC%D0%B8","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/crm.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1346,"logoURL":"https://old.b4r.io/fileadmin/user_upload/Zendesk.png","logo":true,"scheme":false,"title":"Zendesk Chat","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"zendesk-chat","companyTitle":"Zendesk","companyTypes":["supplier","vendor"],"companyId":4140,"companyAlias":"zendesk","description":"\r\n<span style=\"font-weight: bold;\">Features:</span>\r\n\r\n<ul>\r\n<li>Anticipate customer questions and offer help when—and where—they need it most.</li>\r\n<li>Raise your sales. Customers are 3X more likely to make a purchase when you reach out with a chat.</li>\r\n<li>Less wait, more happy. Chat and messaging let agents help more customers in less time, which means happier customers more of the time.</li>\r\n</ul>\r\n\r\n \r\n<span style=\"font-weight: bold;\">PROACTIVE ENGAGEMENT</span>\r\nReach out and talk to customers before they even ask a question. Innovative clothing rental company Le Tote uses an automated trigger to offer help to customers who are lingering on the checkout page. By proactively engaging customers during the buying process, Le Tote is able to reduce cart abandonment and increase conversions.\r\n<span style=\"font-weight: bold;\"> </span>\r\n<span style=\"font-weight: bold;\">POWERFUL METRICS</span>\r\nAnalytics plays an important role in chat and messaging. It sheds light on customer satisfaction, agent performance, and helps identify issues before they become problems. Better numbers and quality reports let you measure successes and stay on target.\r\n \r\n<span style=\"font-weight: bold;\">Wherever you go, there they are</span>\r\nChat and Message allow your agents to engage customers over websites, mobile apps, and popular messaging apps like Facebook Messenger, Twitter, and LINE. That means you can build relationships with customers in the places they prefer.\r\n \r\n<span style=\"font-weight: bold;\">MULTICHANNEL</span>\r\nCustomer support isn’t limited to chat. The Zendesk platform lets agents switch between serving chats, phone calls, emails, or social media messages. And with the Zendesk Web Widget, customers can ask for help or find the answers themselves, all without interrupting their shopping experience.\r\n \r\n<span style=\"font-weight: bold;\">ENGAGE</span>\r\nCustomers are three times more likely to make a purchase when you proactively send them a message. Using Chat, you can track your customers and engage them at just the right moment.\r\n \r\n<span style=\"font-weight: bold;\">Triggers</span>\r\nSend targeted and behavior-based messages to customers. For example, you can help customers complete their purchase by automatically reaching out with a chat.\r\n \r\n \r\n<span style=\"font-weight: bold;\">Pre-chat forms</span>\r\nAsk your visitors for their contact information before starting a chat. This helps you triage chat requests and prioritize high-value customers.\r\n \r\n \r\n<span style=\"font-weight: bold;\">Visitor list</span>\r\nFishing charter company Fishfishme uses Chat to monitor its website visitors and the pages they are browsing. This lets them target specific users and offer help when they need it.\r\n \r\n \r\n<span style=\"font-weight: bold;\">Offline forms</span>\r\nYour website never sleeps – even if you do. Leave offline forms enabled on your website and ensure customers can contact you while you are away.\r\n \r\n \r\n<span style=\"font-weight: bold;\">Chat ratings</span>\r\nChat offers the highest satisfaction rating of any support channel, but there’s always room for improvement. Use chat ratings to gather feedback and continue to improve your performance.\r\n \r\n \r\n<span style=\"font-weight: bold;\">File sending</span>\r\n“A picture is worth a thousand words.” It’s a cliché, but in customer support it never gets old. Share any file with your customer—a screenshot, a product guide, even an animated GIF—and solve problems faster.\r\n \r\n<span style=\"font-weight: bold;\">ANALYZE</span>\r\n \r\n\r\n<ul>\r\n<li><span style=\"font-weight: bold;\">Chat and agent reports:</span> Track your chat volume, monitor agent productivity, and analyze metrics to anticipate customer needs and increase satisfaction.</li>\r\n<li><span style=\"font-weight: bold;\">Real-Time Monitor:</span> Monitor live data on chat volume, visitor experience, and agent performance.</li>\r\n<li><span style=\"font-weight: bold;\">Conversion tracking:</span> Create business goals to measure how often your customers complete target objectives—like making a purchase or signing up for your newsletter.</li>\r\n</ul>\r\n\r\n \r\n \r\n \r\n<span style=\"font-weight: bold;\">CUSTOMIZE</span>\r\n\r\n<ul>\r\n<li><span style=\"font-weight: bold;\">Good looking out.</span> The chat widget is an important brand touchpoint. Make sure it looks like you, so customers know who they’re talking to.</li>\r\n<li><span style=\"font-weight: bold;\">Chat Badge.</span> Our customizable Chat Badges let you put an inviting face on the chat widget. Choose from different layouts and themes, or even change the picture completely. The choice is yours.</li>\r\n<li><span style=\"font-weight: bold;\">Web SDK.</span> Build a fully customized end-user facing chat widget to offer visitors a unique and consistent experience.</li>\r\n<li><span style=\"font-weight: bold;\">Third-party services. </span>Chat can be added to any CMS including WordPress, Drupal, Joomla, Wix, SquareSpace, Shopify, Prestashop and Magento. </li>\r\n</ul>\r\n\r\n \r\n<span style=\"font-weight: bold;\">ORGANIZE</span>\r\n\r\n<ul>\r\n<li>Delivering quality support while growing your business can be hard. Our sophisticated workflow management features makes things easier.</li>\r\n<li><span style=\"font-weight: bold;\">Chat Routing.</span> Automatically assign incoming chats to active agents. This ensures your customers receive prompt support and your agents aren’t overloaded.</li>\r\n<li><span style=\"font-weight: bold;\">Chat Tags.</span> Add tags to your chats, give your conversations context, and better understand your customers.</li>\r\n<li><span style=\"font-weight: bold;\">Departments.</span> Organize your agents into different teams based on skills, language, expertise, or even brand.</li>\r\n<li><span style=\"font-weight: bold;\">Operating Hours. </span>Create a daily or weekly schedule for the chat widget and only appear online during your business hours.</li>\r\n<li><span style=\"font-weight: bold;\">Shortcuts.</span> Create templated responses for common requests and deliver swift replies to customers.</li>\r\n<li><span style=\"font-weight: bold;\">Roles and Permissions.</span> Specify granular permissions for agents, and control what they have access to in Zendesk Chat.</li>\r\n</ul>\r\n\r\n \r\n<span style=\"font-weight: bold;\">GO SOCIAL</span>\r\n\r\n<ul>\r\n<li>Zendesk Message lets your Chat agents connect with customers on messaging apps in a scalable, efficient way. Agents can manage multiple messaging profiles on one dashboard, get historical context on customer conversations, and transfer customer questions from your chatbot into Message.</li>\r\n<li><span style=\"font-weight: bold;\">Multi-profile linking.</span> Link multiple profiles from Facebook, Twitter, and Line. Funnel all conversations to a central location for your agents to manage.</li>\r\n<li><span style=\"font-weight: bold;\">Timeline.</span> Jump back to different points in a customer’s conversation history at the click of a button.</li>\r\n<li><span style=\"font-weight: bold;\">Chatbot handover.</span> Bring questions from your chatbot over to Message when customers ask to speak to an agent. <span style=\"font-style: italic;\">This feature is currently only available for Message, not Chat.</span></li>\r\n</ul>\r\n\r\n \r\n<span style=\"font-weight: bold;\">MOBILE</span>\r\n\r\n<ul>\r\n<li><span style=\"font-weight: bold;\">Mobile chat SDK.</span> Add live chat to your mobile app using our </li>\r\n<li>developer-friendly SDK. With just a few lines of code, your customers can ask for help without ever leaving your app.</li>\r\n<li><span style=\"font-weight: bold;\">Mobile optimized widget.</span> The chat widget is optimized for any and all screen sizes, ensuring your customer has a consistent experience across all their devices.</li>\r\n<li><span style=\"font-weight: bold;\">Mobile apps.</span> Chat apps for Android and iPhone keep support going when agents are on the move.</li>\r\n</ul>\r\n\r\n","shortDescription":"Zendesk Chat - reach your customers, instantly via web, mobile, and messaging. Add chat to your website or connect your messaging channels and start talking to customers in minutes. Chat and Message let you help customers in real time, which increases customer satisfaction. And satisfied customers are happier customers","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":17,"sellingCount":6,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Zendesk Chat","keywords":"your, customers, Chat, chat, agents, they, customer, help","description":"\rFeatures:\r\r\rAnticipate customer questions and offer help when—and where—they need it most.\rRaise your sales. Customers are 3X more likely to make","og:title":"Zendesk Chat","og:description":"\rFeatures:\r\r\rAnticipate customer questions and offer help when—and where—they need it most.\rRaise your sales. 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With full customer history, automatic ticket creation, and call recording, agents can focus on conversations instead of workflow.\r\n\r\n<span style=\"font-weight: bold;\">Text by Zendesk</span>\r\n<ul><li><span style=\"font-weight: bold;\">Skip the small talk.</span> For quick questions and easy updates, start texting with your customers. Text lets agents receive texts, automate alerts, and send proactive messages. Each conversation becomes a ticket — with built-in workflows, reporting, and full customer history. Best of all, there’s no coding or additional software required.</li><li><span style=\"font-weight: bold;\">Keep in touch.</span> Having the right tools is the key to keeping phone support running smoothly. Talk offers flexible IVR, group routing, and real-time queue monitoring to avoid bottlenecks. And with analytics that deliver insight into what’s happening, support teams can continue to provide flexible, powerful support as businesses grow and change.</li><li><span style=\"font-weight: bold;\">Come as you are.</span> Talk is a VoIP system, so setup only takes a few minutes. There’s no need to hire additional technicians, retrain agents, or engage new vendors. The only thing a support team needs to get started is an internet connection, a headset, and ears that are ready to listen.</li></ul>\r\n\r\n<span style=\"font-weight: bold;\">The basics</span>\r\n<ul><li><span style=\"font-weight: bold;\">Local and toll-free numbers. </span>Choose a toll free or local number from over 40 countries or port in an existing number.</li><li><span style=\"font-weight: bold;\">Inbound and outbound calling. </span>Receive unlimited inbound calls from customers. Follow up or provide proactive support with outbound calls.</li><li><span style=\"font-weight: bold;\">Unlimited concurrent calls.</span> Make and receive unlimited concurrent calls to support multiple conversations with one phone number.</li><li><span style=\"font-weight: bold;\">Voicemail.</span> Allow customers to leave voicemails that create tickets with optional transcriptions. Create custom triggers and workflows for quick follow-up and resolution.</li><li><span style=\"font-weight: bold;\">Customized greetings.</span> Offer branded or localized experiences with multiple greetings for different brands, departments and phone numbers. Record new messages or upload existing audio files for voicemail greetings, available agents, wait, hold and IVR messages.</li></ul>\r\n\r\n<span style=\"font-weight: bold;\">Making and taking calls</span>\r\n<ul><li>Browser-based. Answer or make calls in the Zendesk browser, without any additional phone hardware or equipment.</li><li>Forward to phone. Forward calls to an external number, providing agents the flexibility to take calls from mobile phones or landlines.</li><li>Automatic ticket creation. Zendesk automatically turns calls and voicemails into tickets for easy record keeping and issue resolution.</li><li>Warm transfer. Warm transfer lets agents consult with a new agent before handing off, to make sure the receiving agent is available and ready to help.</li><li>Call control. Mute and unmute as needed from the call console. Place a caller on hold from the call console to consult with another agent or track down other information.</li><li>Call recording. Record inbound and outbound calls for easy reference, troubleshooting and QA.</li><li>Caller ID and history. Automatically surface customer details, including full interaction history from previous emails, chats and other channels, for seamless and personal support.</li></ul>\r\n\r\n<span style=\"font-weight: bold;\">Routing and queueing calls</span>\r\n<ul><li>IVR systems. Route customers to the right agent or department and provide recorded responses for frequently asked questions with multi-level interactive voice response (IVR) systems.</li><li>Group routing. Group routing directs calls to specific groups or a set of groups in Zendesk, so that callers are connected with the right agent.</li><li>Round-robin routing. Ensure that calls are always routed to an available agent rather than being lost or sent to voicemail and evenly distributed among support team members.</li><li>Call queues. Set a maximum wait time and queue size to determine how many incoming callers will be kept waiting for an available agent. New calls that exceed the limits are directed to voicemail.</li><li>Business hours. Define business hours to let customers know your phone support availability. Calls received outside of business hours are sent to voicemail.</li><li>Callback from queue. Allow customers to request a callback instead of waiting in a queue for a live agent.</li></ul>\r\n\r\n<span style=\"font-weight: bold;\">Text</span>\r\n<ul><li>Local and toll-free numbers. Choose a toll-free or local number for text support. Where available, use the same phone number for Talk and Text.</li><li>Inbound SMS. Receive and respond to inbound text (SMS, or short message service) messages from customers. Inbound texts automatically create tickets, and agent replies are sent as texts.</li><li>Inbound MMS. Receive inbound MMS (multimedia messaging service) so customers can send you photos and emojis.</li><li>Outbound SMS. Send outbound texts in response to your customers’ texts, or create tickets to send proactive outbound texts using triggers and notifications.</li><li>SMS notifications. Use triggers to automatically send SMS notifications to customers or agents based on ticket actions.</li><li>Support workflow. Apply time-saving tools like macros, triggers, and other business automations — so you can scale up your text support easily.</li><li>Views and Reporting. Text is a channel inside Zendesk Support, so you can manage text support with views and ticket-level reporting.</li></ul>\r\n\r\n<span style=\"font-weight: bold;\">Monitoring and Reporting</span>\r\n<ul><li>Real-time dashboards. Zendesk supports real-time decisions with real-time call data. Interactive dashboards crunch team data down to a granular level, including wait time, hold time, and abandoned calls, so managers can adapt in-the-moment to fluctuations in call volume.</li><li>Advanced analytics. Track and measure operational performance. Insights help you understand how voice support fits into your multi-channel support strategy.</li><li>Call monitoring and barging. Ensure call quality and train agents – managers may listen or "barge" into ongoing calls between customers and agents.</li></ul>\r\n\r\n<span style=\"font-weight: bold;\">Reliability and Services</span>\r\n<ul><li>Failover. Failover automatically forwards incoming calls to an alternate number in the unlikely event of a Zendesk outage, ensuring important calls always come through.</li><li>Global Low Latency. Zendesk Talk is built on enterprise-grade technology with Global Low Latency (GLL) architecture and redundant, clustered architecture for enhanced reliability and high availability.</li><li>Talk Usage 99.95% SLA. We back our 99.95% usage SLA with service credits and help teams troubleshoot and prevent outages with monthly diagnostics.</li><li>Twilio infrastructure. Zendesk Talk is built on the Twilio cloud communication platform. Twilio is a leading IaaS company that powers communications for companies including WalMart, Coca-Cola, Uber and Salesforce.com.</li></ul>","shortDescription":"Zendesk Talk will support you at every stage of your call center development. When customers get help over the phone, agents can resolve complex issues faster and deliver personalized support. Make those conversations happen easily and efficiently with Zendesk Talk. \r\n\r\n","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":11,"sellingCount":14,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Zendesk Talk","keywords":"calls, with, support, Zendesk, customers, agent, from, agents","description":"Smooth operator\rTalk is cloud-based call center software built right into the Zendesk Support ticketing system, allowing customer service teams to provide","og:title":"Zendesk Talk","og:description":"Smooth operator\rTalk is cloud-based call center software built right into the Zendesk Support ticketing system, allowing customer service teams to provide","og:image":"https://old.b4r.io/fileadmin/user_upload/Zendesk.png"},"eventUrl":"","translationId":1349,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[{"id":3,"title":"CRM"}],"testingArea":"","categories":[{"id":186,"title":"VoIP - Voice over Internet Protocol","alias":"voip-voice-over-internet-protocol","description":"Voice over Internet Protocol (Voice over IP, VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service.\r\n\r\nThe term Internet telephony specifically refers to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN). The steps and principles involved in originating VoIP telephone calls are similar to traditional digital telephony and involve signaling, channel setup, digitization of the analog voice signals, and encoding. Instead of being transmitted over a circuit-switched network, however, the digital information is packetized, and transmission occurs as IP packets over a packet-switched network. Such transmission entails careful considerations about resource management different from time-division multiplexing (TDM) networks.\r\n\r\nSource: https://en.wikipedia.org/wiki/Voice_over_IP","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/voip_server__1_.png"},{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"Система управления взаимоотношениями с клиентами (CRM, CRM-система, сокращение от англ. 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Функции для поддержки этих бизнес-целей включают продажи, маркетинг, поддержку потребителей.\r\n\r\nИсточник: https://ru.wikipedia.org/wiki/%D0%A1%D0%B8%D1%81%D1%82%D0%B5%D0%BC%D0%B0_%D1%83%D0%BF%D1%80%D0%B0%D0%B2%D0%BB%D0%B5%D0%BD%D0%B8%D1%8F_%D0%B2%D0%B7%D0%B0%D0%B8%D0%BC%D0%BE%D0%BE%D1%82%D0%BD%D0%BE%D1%88%D0%B5%D0%BD%D0%B8%D1%8F%D0%BC%D0%B8_%D1%81_%D0%BA%D0%BB%D0%B8%D0%B5%D0%BD%D1%82%D0%B0%D0%BC%D0%B8","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/crm.png"},{"id":152,"title":"Contact Center","alias":"contact-center","description":"A call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outbound call centers are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research. A contact centre is a location for centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and e-mail.\r\n\r\nA call centre has an open workspace for call centre agents, with work stations that include a computer for each agent, a telephone set/headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centres, often linked to a corporate computer network, including mainframes, microcomputers and LANs. Increasingly, the voice and data pathways into the centre are linked through a set of new technologies called computer telephony integration.\r\n\r\nThe contact centre is a central point from which all customer contacts are managed. Through contact centres, valuable information about company are routed to appropriate people, contacts to be tracked and data to be gathered. 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Оказания им услуг и ведения складского учета. Отслеживание доходов и расходов. Постановка и контроль задач.\r\n \r\n<span style=\"font-weight: bold;\">Автоматизация</span>\r\nВсе рутинные операции автоматизированы. Отслеживания передвижения товаров, обработка прайсов поставщиков, интеграция с бухгалтерией, службами доставки и взаимодействие с партнерами.\r\n \r\n<span style=\"font-weight: bold;\">Современный подход</span>\r\nРабота в браузере с любого современного устройства и любого уголка мира. Возможность реализации любого пожелания клиента. Шифрование данных и резервное копирование.\r\n \r\n<span style=\"font-weight: bold;\">Какие задачи Астерил решает в Вашем бизнесе </span>\r\n\r\n<ul>\r\n<li>взаимоотношения с клиентами</li>\r\n<li>необходимая аналитика</li>\r\n<li>финансовый учет</li>\r\n<li>продажи</li>\r\n<li>интеграция с другими системами</li>\r\n<li>работа с мобильных устройств</li>\r\n</ul>\r\n\r\n \r\n<span style=\"font-weight: bold;\">6 причин обратиться именно к нам </span>\r\n\r\n<ul>\r\n<li>Отсутствие ежемесячной оплаты, одна цена для любого количества сотрудников</li>\r\n<li>Реализация любых бизнес-процессов, алгоритмов и формул для Вашего бизнеса</li>\r\n<li>100% внедрение</li>\r\n<li>Интеграция с любыми сервисами (E-mail, Viber, WhatsApp, 1C, телефония и т.д.)</li>\r\n<li>За счет наработанного кода сможем предложить хорошую стоимость и проверенные решения</li>\r\n<li>Наши аналитики возьмут на себя большую часть работы по анализу потребностей Вашего бизнеса</li>\r\n</ul>\r\n","shortDescription":"Asteril CRM - простой инструмент для отдела продаж","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":17,"sellingCount":7,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Asteril CRM (Астерил)","keywords":"любого, интеграция, клиентами, Вашего, Астерил, бизнеса, количества, Реализация","description":"Комплексное решение\rВ нашей CRM объединён функционал поиска и взаимодействия с клиентами. 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Функции для поддержки этих бизнес-целей включают продажи, маркетинг, поддержку потребителей.\r\n\r\nИсточник: https://ru.wikipedia.org/wiki/%D0%A1%D0%B8%D1%81%D1%82%D0%B5%D0%BC%D0%B0_%D1%83%D0%BF%D1%80%D0%B0%D0%B2%D0%BB%D0%B5%D0%BD%D0%B8%D1%8F_%D0%B2%D0%B7%D0%B0%D0%B8%D0%BC%D0%BE%D0%BE%D1%82%D0%BD%D0%BE%D1%88%D0%B5%D0%BD%D0%B8%D1%8F%D0%BC%D0%B8_%D1%81_%D0%BA%D0%BB%D0%B8%D0%B5%D0%BD%D1%82%D0%B0%D0%BC%D0%B8","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/crm.png"},{"id":337,"title":"Sales","alias":"sales","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/Sales.png"},{"id":339,"title":"Marketing","alias":"marketing","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/internet_marketing.png"},{"id":341,"title":"Customer Service","alias":"customer-service","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/customer-service.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":349,"logoURL":"https://old.b4r.io/fileadmin/user_upload/Proofpoint_Email_Protection.png","logo":true,"scheme":false,"title":"Proofpoint Email Protection","vendorVerified":0,"rating":"1.00","implementationsCount":0,"suppliersCount":0,"supplierPartnersCount":0,"alias":"proofpoint-email-protection","companyTitle":"Proofpoint","companyTypes":["vendor"],"companyId":2817,"companyAlias":"proofpoint","description":"<p><span style=\"font-weight: bold;\">Protection against BUSINESS EMAIL COMPROMISE (BEC)</span></p>\r\n<p>Dynamically classify impostor email (BEC) other threats that don't involve malware. These low volume, hard-to-detect threats have cost businesses more than $2.3 billion and cannot be detected by solutions that detect only malware. We detect and classify impostor email through a combination of authentication (DMARC), pre-defined rules, and dynamic classification. Our technology actively assesses the reputation of the sender for accurate protection without additional administration overhead.</p>\r\n<p>We analyze:</p>\r\n<ul>\r\n<li>Sender-recipient relationship</li>\r\n<li>Domain reputation</li>\r\n<li>Email headers and envelope attributes</li>\r\n<li>Email content</li>\r\n</ul>\r\n<p><span style=\"font-weight: bold;\">Granular filtering and control</span></p>\r\n<p>Email Protection can control all aspects of inbound and outbound email. Our policy engine gives you complete flexibility. Custom rules support global, group and user-level controls to meet the needs of even the most complex enterprise. Individual quarantines enable you to separate email types to allow your people to access their email digest and quarantine while keeping malicious emails away. Quarantines include:</p>\r\n<ul>\r\n<li>Spam</li>\r\n<li>Impostor</li>\r\n<li>Bulk</li>\r\n<li>Phishing</li>\r\n<li>Malware</li>\r\n<li>Adult</li>\r\n<li>Low Priority</li>\r\n</ul>\r\n<p><span style=\"font-weight: bold;\">Detailed visibility</span></p>\r\n<p>Email Protection gives you a wealth of data and search tools. Our advanced message tracing features a high-performance search engine to help you quickly pinpoint hard-to-find log data based on dozens of search criteria. With more than 60 real-time reports for detailed visibility into mail flow and trends, Email Protection provides the data that can help address issues and trends as they emerge. <span style=\"font-weight: bold;\">Give your people self-service control over their email preferences such as:</span></p>\r\n<ul>\r\n<li>Quarantines</li>\r\n<li>Safe and block lists</li>\r\n<li>Bulk mail delivery</li>\r\n</ul>\r\n<p>These services are also easy to brand, providing familiarity for users who access these tools. And with support for numerous languages, you can deploy them globally. More than 90% of targeted attacks start with email, and these security threats are always evolving. Proofpoint Email Protection provides multiple layers of security to stop malware and non-malware threats, such as email fraud. It can control all aspects of inbound and outbound email to detect and block threats, and prevent confidential information from getting into the wrong hands.</p>\r\n<p><span style=\"font-weight: bold;\">Features and Benefits</span></p>\r\n<ul>\r\n<li>Advanced Email Filtering, Control and Visibility. Email Protection allows you to set up robust policies as a first step in routing email to users. You can create detailed firewall rules based on your needs. Even set up policies for anti-virus. We also leverage user bulk mail actions to improve accuracy of future detection and classification. With a wealth of data and search tools, you can ensure your organization's email is protected.</li>\r\n<li>Impostor Email Threat Protection. Imposter attacks are hard to detect. Our Stateful Composite Scoring Service (SCSS) is a machine learning approach that searches specifically for these email threats. It uses what’s known about your unique environment, along with data from all Proofpoint customers, to more effectively detect and block email fraud. </li>\r\n<li>Internal Mail Defense. As organization move to cloud-based email services, compromised accounts are on the rise. Internal Mail Defense can automatically scan all internal email traffic, providing a multilayered approach to looking for such things as spam, malware or phishing attacks being sent via compromised accounts. It removes these emails and provides reporting to shows which accounts have been compromised.</li>\r\n<li>Email Continuity. Email downtime can be a significant hit to worker productivity. Enterprise Continuity ensures email is always available, even if your company email is down. It provides full access to users—via Outlook integration, a web portal or native mobile support. And it automatically activates in an outage, with fully automated recovery. </li>\r\n</ul>","shortDescription":"Proofpoint Email Protection stops malware and non-malware threats such as impostor email (also known as business email compromise, or BEC). ","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":18,"sellingCount":19,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Proofpoint Email Protection","keywords":"email, Email, Protection, data, search, that, control, rules","description":"Protection against BUSINESS EMAIL COMPROMISE (BEC)\rDynamically classify impostor email (BEC) other threats that don't involve malware. These low volume,","og:title":"Proofpoint Email Protection","og:description":"Protection against BUSINESS EMAIL COMPROMISE (BEC)\rDynamically classify impostor email (BEC) other threats that don't involve malware. 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Для этого могут применяться как аппаратные, так и программные средства и компоненты, как непосредственно на компьютере пользователя, так и в инфраструктуре провайдера Интернета, на серверах и маршрутизаторах.\r\n\r\nПрименяемые технологии для борьбы со спамом можно разделить на следующие категории, охватывающие широкий спектр конкретных методов фильтрации нежелательной информации:\r\n\r\nМетоды, применяемые конечными пользователями, такие как антиспамовые фильтры в почтовых программах или специализированные программы защиты от спама\r\nАвтоматизированные методы, применяемые администраторами почтовых серверов при приеме и отправке сообщений\r\nТехнологии, применяемые специализированными компаниями и организациями, занимающимися борьбой со спамом\r\nПравовые меры и нормы, устанавливающие юридическую ответственность отправителей спама\r\n\r\nИсточник: https://ru.wikipedia.org/wiki/%D0%A2%D0%B5%D1%85%D0%BD%D0%BE%D0%BB%D0%BE%D0%B3%D0%B8%D0%B8_%D0%B1%D0%BE%D1%80%D1%8C%D0%B1%D1%8B_%D1%81%D0%BE_%D1%81%D0%BF%D0%B0%D0%BC%D0%BE%D0%BC","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/spam.png"},{"id":469,"title":"Secure E-mail Gateway","alias":"secure-e-mail-gateway","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/email-security-gateway.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":1120,"logoURL":"https://old.b4r.io/fileadmin/user_upload/Base_CRM.jpg","logo":true,"scheme":false,"title":"Base CRM","vendorVerified":0,"rating":"1.00","implementationsCount":2,"suppliersCount":0,"supplierPartnersCount":0,"alias":"base-crm","companyTitle":"Base CRM","companyTypes":["supplier","vendor"],"companyId":4026,"companyAlias":"base-crm","description":"<span style=\"font-weight: bold;\">Gain Unprecedented Pipeline Visibility</span>\r\nBase's intuitive user interface removes the friction from deal updates so reps and management are always able to access, analyze and collaborate on up-to-date and relevant deal data.\r\n<span style=\"font-weight: bold;\">Prioritize Leads and Opportunities</span>\r\nNot all leads and opportunities are created equally. Keep your sales team focused on the highest value leads and deals through automated scoring rules informed by Base's full-funnel analytics.\r\n<span style=\"font-weight: bold;\">Turn Customers into Advocates</span>\r\nHappy customers not only buy more but also promote your product or service to others. Base provides the foundation for managing relationships and delivering customer happiness at scale.\r\n<span style=\"font-weight: bold;\">Enable a Mobile Sales Team</span>\r\nBase's #1 rated mobile sales application pairs enterprise-grade functionality with a consumer-grade user interface to deliver the best mobile sales experience available today.\r\n\r\n<span style=\"font-weight: bold;\">Drive Sales Actions with Data</span>\r\nImprove your sales process with Base insights that are easily accessible to all levels of the organization. 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За ее решением заказчик обратился в компанию Softline, эксперты которой предложили использовать решение Kaspersky Endpoint Security для бизнеса, которое в наибольшей степени отвечает поставленным требованиям.\r\n\r\nПродукт «Лаборатории Касперского» предоставил институту возможность обеспечить высокий уровень защиты корпоративной сети за счет технологий автоматического сканирования на наличие уязвимостей, автоматизированной системы администрирования и удобного сервиса управления процессами. Отличительными особенностями решения являются улучшенная система шифрования данных, максимальный уровень сканирования и выявления вредоносных файлов и встроенные инструменты блокировки доступа к интернет-ресурсам.\r\n\r\n«Для обеспечения сетевой безопасности мы выбрали продукты «Лаборатории Касперского», они полностью отвечают всем требованиям по защите сетей института от внешних воздействий. 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Внедренное решение позволило повысить надежность системы защиты корпоративной сети банка и исключить возможность утечки данных. ОАО «КБ «Акцепт» основан в 1990 году в Новосибирске. Ключевые направления деятельности – кредитование и обслуживание счетов корпоративных клиентов, предприятий малого и среднего бизнеса, розничное и межбанковское кредитование, привлечение средств населения во вклады, вложения в облигации.\r\n\r\nПеред ИТ-специалистами организации была поставлена задача оптимизации затрат на приобретение и использование средств информационной безопасности. Softline была выбрана в качестве партнера благодаря обширной экспертизе в реализации ИБ-проектов. Специалисты, компании в качестве комплексного защитного решения предложили банку использовать Kaspersky Endpoint Security для бизнеса. Продукт был выбран среди других по результатам сравнения технических возможностей и стоимости владения. Среди его особенностей стоит выделить продвинутый функционал, который включает в себя режим расширенного администрирования, за счет которого достигается быстрое развертывание, настройка и управление системой. Не менее важная и востребованная особенность – встроенная система шифрования, предотвращающая возможность утечек информации.\r\n\r\n«Использование Kaspersky Endpoint Security для бизнеса позволит значительно повысить уровень информационной безопасности и обеспечить непрерывность бизнес-процессов банка. Этот программный продукт способен гарантировать защиту от широкого спектра современных интернет-угроз и предоставляет удобные инструменты управления», – рассказал Сергей Гук, специалист по информационной безопасности банка «Акцепт».\r\n\r\n«Среди особенностей предложенного решения стоит отметить наличие 256-битного алгоритма шифрования: это существенно повышает надежность защиты информации, хранящейся на жестких дисках и съемных носителях. ИТ-администраторы банка получили возможность автоматизации процесса развертывания операционных систем и приложений, управления лицензиями, внедрения политик сетевого администрирования, поиска и обнаружения уязвимостей сети», – отметил Николай Загородний, продакт-менеджер по антивирусным продуктам Softline.","alias":"kaspersky-endpoint-security-dlja-banka","roi":0,"seo":{"title":"Kaspersky Endpoint Security для банка","keywords":"банка, Endpoint, Kaspersky, бизнеса, Security, возможность, Акцепт, информационной","description":"Компания Softline сообщает о завершении поставки программного продукта Kaspersky Endpoint Security для бизнеса в банке «Акцепт». Внедренное решение позволило","og:title":"Kaspersky Endpoint Security для банка","og:description":"Компания Softline сообщает о завершении поставки программного продукта Kaspersky Endpoint Security для бизнеса в банке «Акцепт». 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Продукт Kaspersky Endpoint Security для бизнеса теперь обеспечивает безопасность важнейших элементов IT-инфраструктуры одной из крупнейших гидроэлектростанций России.\r\n\r\nКрасноярская ГЭС входит в топ-10 крупнейших гидроэлектростанций мира и занимает второе место в России. Это основной производитель электроэнергии в Красноярском крае и одна из самых экономичных электростанций в стране. Ее среднегодовая выработка составляет 18,4 млрд кВтч. На станции работает свыше 500 человек.\r\n\r\nКрасноярской ГЭС требовался продукт, который обеспечивал бы комплексную защиту от поражения вредоносным ПО через Интернет, USB-порты и электронную почту. Необходимо было, чтобы управление и развертывание антивирусного решения было централизованным, чтобы в нем был полный набор инструментов для создания статистических отчетов.\r\n\r\nВ результате выбор был сделан в пользу продукта Kaspersky Endpoint Security для бизнеса, так как это решение в наибольшей степени соответствовало пожеланиям заказчика и обеспечивало высокий уровень безопасности сети. По итогам открытого конкурса на поставку программного обеспечения была выбрана компания Softline, имеющая обширную ИБ-экспертизу и являющаяся золотым партнером вендора.\r\n\r\nСпецифика работы электростанции обусловила повышенные требования к обеспечению безопасности ее IT-инфраструктуры. Решение Kaspersky Endpoint Security обеспечит надежную защиту не только рабочих мест пользователей, но и файловых серверов и мобильных устройств.\r\n\r\n«В дальнейшем внедрение решения поможет IT-специалистам электростанции оперативно и при минимальных ресурсных затратах развернуть полноценную защиту от вредоносных программ в рамках всей компьютерной сети», – отметила Юлия Дунаева, координатор отдела по работе с крупными корпоративными клиентами компании Softline.","alias":"kaspersky-endpoint-security-dlja-gehs","roi":0,"seo":{"title":"Kaspersky Endpoint Security для ГЭС","keywords":"Security, Kaspersky, Endpoint, решения, защиту, Softline, гидроэлектростанций, крупнейших","description":"Softline осуществила поставку решения «Лаборатории Касперского» для Красноярской ГЭС. 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Техническую поддержку в реализации проекта оказал партнер «Лаборатории Касперского» — компания «Информзащита», ведущий российский системный интегратор в области информационной безопасности.\r\n\r\nОсновным видом деятельности «Концерна Росэнергоатом» является производство электрической и тепловой энергии атомными станциями и выполнение функций эксплуатирующей организации ядерных установок, радиационных источников, пунктов хранения ядерных материалов и радиоактивных веществ. В состав концерна входят все 10 атомных станций России, а также предприятия, обеспечивающие деятельность генерирующей компании. Управление этой индустриальной сетью опирается на отлаженную распределенную IT-инфраструктуру, в которой недопустимы сбои или замедления работы.\r\n\r\n«Когда предприятие располагает огромной распределенной компьютерной сетью, внедрение необходимых инструментов обеспечения безопасности может превратиться в крайне трудоемкий процесс. Нам требовалось легкое в установке и использовании комплексное решение, обеспечивающее прозрачную защиту от всех типов угроз, и мы были приятно удивлены балансом функциональности и удобства, заложенным в Kaspersky Security для бизнеса», — рассказывает Виктор Фельдшеров, начальник отдела прикладных систем и систем информационной безопасности «Концерна Росэнергоатом».\r\n\r\n«Многие вендоры фокусируются исключительно на эффективности защиты, забывая про удобство ее применения. Мы же понимаем, что общий уровень безопасности зависит и от простоты управления защитными механизмами, – отмечает Сергей Земков, управляющий директор «Лаборатории Касперского» в России, странах Закавказья и Средней Азии. – Наше стремление обеспечить комфорт использования инновационных технологий позволяет применять корпоративные продукты «Лаборатории Касперского» в компаниях любого размера, даже если речь идет о десятках тысяч конечных устройств».\r\n\r\nВыбранное «Концерном Росэнергоатом» решение обеспечивает безопасность конечных устройств распределенной IT-инфраструктуры, блокируя широкий спектр угроз и уделяя особое внимание самым актуальным из них. Kaspersky Security для бизнеса включает в себя средства управления мобильными устройствами и их защиты от вредоносных компонентов. А реализованный функционал контроля корпоративных ПК (использования веб-ресурсов, устройств и программ) помогает организациям эффективно применять политики, направленные на повышение уровня безопасности важнейших элементов IT-инфраструктуры. Все эти возможности предоставляют администратору безопасности гибкие инструменты контроля и ограничения использования сотрудниками нежелательных программ, интернет-ресурсов и съемных устройств, а также возможность периодически проводить проверку операционной системы и используемых программных пакетов на наличие уязвимостей.\r\n\r\nОб ОАО «Концерн Росэнергоатом»\r\n\r\nОАО «Концерн Росэнергоатом» является одним из крупнейших предприятий электроэнергетической отрасли России и единственной в России компанией, выполняющей функции эксплуатирующей организации (оператора) атомных станций. Основным видом деятельности является производство электрической и тепловой энергии атомными станциями и выполнение функций эксплуатирующей организации ядерных установок, радиационных источников, пунктов хранения ядерных материалов и радиоактивных веществ в порядке, установленном законодательством Российской Федерации. Более подробную информацию можно получить на сайте концерна www.rosenergoatom.ru","alias":"kaspersky-security-dlja-biznesa-dlja-rosehnergoatom","roi":0,"seo":{"title":"Kaspersky Security для бизнеса для Росэнергоатом","keywords":"Росэнергоатом, безопасности, России, ядерных, Kaspersky, устройств, бизнеса, Security","description":"Рабочим местам и серверной инфраструктуре «Концерна Росэнергоатом», одного из крупнейших предприятий электроэнергетической отрасли, обеспечена безопасность от","og:title":"Kaspersky Security для бизнеса для Росэнергоатом","og:description":"Рабочим местам и серверной инфраструктуре «Концерна Росэнергоатом», одного из крупнейших предприятий электроэнергетической отрасли, обеспечена безопасность от"},"deal_info":"","user":{"id":2911,"title":"Concern Rosenergoatom","logoURL":"https://old.b4r.io/uploads/roi/company/Koncern_Rosehnergoatom.jpg","alias":"koncern-rosehnergoatom","address":"","roles":[],"description":"The Concern’s main occupation is generation of electrical and thermal energy at its nuclear plants, as well as management of nuclear plants, sources of radiation, nuclear material and radioactive substance storage sites pursuant to the procedure set forth by the legislation of the Russian Federation.\r\n\r\nThe structure of JSC \"Concern Rosenergoatom\" includes all 10 nuclear power plants of Russia, which have the status of branches of the Concern, and companies that provide activities generating company. \r\n\r\nIn total, 10 active Russian nuclear power plants are in operation in 35 units with a total installed capacity of 26.2 GW:\r\n\r\n18 nuclear power plants with reactors of VVER type;\r\n15 power units with channel reactors; \r\n2 power units with fast neutron reactor with sodium cooling.\r\nNPP electricity production share in total production of Russia’s UES - 18,6%.\r\n\r\nThe Concern has integrated, as branch companies, active nuclear plants, directorates of nuclear plants under construction and the Facilities Construction Directorate, Science-Research Center for Emergency Response at NPPs, Science and Engineering Center, Pilot and Demonstration Engineering Center for Decommissioning, Engineering Design Branch Office, Technology Branch Office, Resource-Bulgaria Historical Perspective Fund, and Directorate for Construction and Operation of Floating Thermal Nuclear Power Plants. 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Комплексный продукт с простым и удобным управлением эффективно ограждает от киберугроз разветвленную IT-инфраструктуру торговой сети. Поставку и внедрение лицензий осуществил партнер «Лаборатории Касперского» — компания 5.25.\r\n\r\nРаботу IT-специалистов магазинов «ДоброСтрой» значительно облегчают включенные в решение инструменты контроля и управления защитой, а также средства системного администрирования, которые позволяют не только устранять известные уязвимости, но и вести учет аппаратного и программного обеспечения, повышать удобство установки новых программ и выполнять ряд других задач.\r\n\r\n«Защитные технологии, которые мы использовали раньше, не обеспечивали безопасность должным образом. Нам нужно было решение, которое действительно эффективно может предотвращать различные киберинциденты, и мы посчитали, что лучшим выбором станет зарекомендовавший себя комплексный продукт, объединяющий более десятка различных инструментов», — рассказывает Сергей Витальевич Степанычев, заместитель генерального директора по информационным технологиям сети гипермаркетов «ДоброСтрой».\r\n\r\n«Наши решения помогают защищать компании самых разных секторов экономики, в том числе торговые предприятия. Мы рады, что крупная торговая сеть предпочла наши технологии, тем самым признав наш опыт в вопросах информационной безопасности. Особенно важно, что выбор был сделан в пользу комплексного решения, поскольку сочетание нескольких уровней защиты позволяет максимально оградить корпоративные ресурсы от кибератак», — комментирует Евгения Наумова, руководитель управления корпоративных продаж «Лаборатории Касперского» в России.\r\n\r\nKaspersky Security для бизнеса предоставляет набор новейших инструментов и технологий для защиты каждого элемента IT-инфраструктуры от широкого спектра угроз, обеспечивая сохранность конфиденциальной информации и безопасный доступ пользователей к сетевым ресурсам. 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