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Выполнена модернизация существующей территориально-распределённой (межфилиальной) сети передачи данных банка, объединяющей головной офис с шестью областными управлениями (филиалами). Выведено из эксплуатации устаревшее и неподдерживаемое оборудование.\r\n\r\nОдной из вновь созданных систем стала система виртуализации вычислительных ресурсов. Система представляет из себя катастрофоустойчивый кластер "vSphere Metro Storage Cluster (vMSC)" на основе ПО от VMware и DataCore, организованный между двумя географически-разнесёнными площадками ЦОД банка. Внедрение системы позволило значительно повысить эффективность использования серверных ресурсов организации, т.к. теперь можно параллельно запускать несколько экземпляров операционных систем с приложениями на каждом сервере с процессорной архитектурой x86/x64. Кроме того, виртуализация вычислительных ресурсов помогла ИТ-подразделению банка ускорить процесс развёртывания бизнес-приложений, повысить их доступность, а также дала возможность автоматизировать многие процессы, в результате чего ИТ-инфраструктура предприятия стала более управляемой и экономичной. Значимым также является и тот факт, что теперь все важные виртуализированные бизнес-приложения банка и относящиеся к ним данные синхронно реплицируются между площадками и могут быть с минимальным простоем (порядка нескольких минут) перезапущены на работоспособной стороне даже в случае полной потери любой из площадок ЦОД банка.\r\n\r\nВажной составной частью модернизированной ИТ-инфраструктуры банка является система резервного копирования и архивирования данных, дающая возможность централизовать все процессы, связанные с хранением и архивацией данных в организации. Внедрённое решение построено на базе ПО от VERITAS - унифицированной платформе, позволяющей организовать многоуровневую непрерывную защиту данных путём создания резервных копий как физических, так и виртуальных систем со значительным ускорением процессов резервирования данных. Для обеспечения максимальной надёжности хранения резервных копий важных данных система выполняет их автоматическое копирование на резервную площадку.\r\n\r\nСпециалистам АМТ-ГРУП также предстояло решить задачу по повышению доступности ИТ-сервисов, снижения затрат на обслуживание, в том числе и за счет автоматизации управления элементами ИТ-инфраструктуры. Для достижения этих целей в проект были включены несколько систем, предназначенных для управления элементами ИТ-инфраструктуры и автоматизации ИТ-процессов. Решение по управлению ИТ-инфраструктурой включает продукты, обеспечивающие управление IP-адресным пространством, сетевым оборудованием, производительностью сетевого оборудования и каналов связи, мониторингом состояния ИТ-сервисов.\r\n\r\nВ качестве платформы по управлению ИТ-процессами был выбран продукт Symantec Service Desk. Запуск системы и автоматизация ключевых ИТ-процессов в системе ServiceDesk в роли автоматизированного средства реагирования на инциденты и устранения неполадок уже сейчас позволяет контролировать работы по облуживанию ИТ-инфраструктуры банка, сократить время закрытия проблем и оптимизировать затраты на поддержание ключевых бизнес-сервисов. Наибольший эффект сокращения расходов по обслуживанию бизнес-систем, а также контроль за их доступностью дает использование комплекса систем управления и мониторинга на базе продукта CA Spectrum. В качестве решения по управлению IP-адресным пространством был выбран продукт Infoblox DDI, позволяющий обеспечить надежную работу базовых сетевых сервисов и содержащим аппаратную систему защиты от всевозможных DNS атак на сервис DNS из сети Интернет.\r\n\r\nПри решении ИТ-задач одним из ключевых для банка является вопрос обеспечения информационной безопасности – защиты обрабатываемой информации и служебной инфраструктуры. В рамках проекта был применен подход Defense-in-depth, внедрены современные средства защиты и практики их использования. Кроме того, существенную роль в проекте имела работа по усовершенствованию процессов и техник эксплуатации ИТ-систем с учетом потребности по обеспечению интеграции с ними решений по защите информации. В результате работ по проекту в банке были существенно улучшены возможности инфраструктуры по контролю и мониторингу, а также активному противодействию вредоносной активности.\r\n\r\nВсе работы, производимые специалистами АМТ-ГРУП, осуществлялись в строгом соответствии с заранее подготовленными планами работ, что позволило выполнить все поставленные задачи без прерывания деятельности подразделений банка. На текущий момент все модернизированные/созданные в рамках проекта системы переданы в опытную эксплуатацию.\r\n\r\nПроведенная комплексная модернизация ИТ-инфраструктуры позволила банку решить задачу повышения уровня зрелости процессов ИТ, привести этот уровень в соответствие с принятыми в финансовой отрасли нормами и требованиями стандарта CoBIT 4.1. 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These configurations are commonly referred to as stretched storage clusters or metro storage clusters and are implemented in environments where disaster and downtime avoidance is a key requirement. This best practices document was developed to provide additional insight and information for operation of a vMSC infrastructure in conjunction with VMware vSphere. This paper explains how vSphere handles specific failure scenarios, and it discusses various design considerations and operational procedures.\r\nvMSC infrastructures are implemented with a goal of reaping the same benefits that high-availability clusters provide to a local site, in a geographically dispersed model with two data centers in different locations.\r\nA vMSC infrastructure is essentially a stretched cluster. The architecture is built on the premise of extending what is defined as “local” in terms of network and storage to enable these subsystems to span geographies, presenting a single and common base infrastructure set of resources to the vSphere cluster at both sites.\r\nIt in essence stretches storage and the network between sites.\r\nThe primary benefit of a stretched cluster model is that it enables fully active and workload-balanced data centers to be used to their full potential while gaining the capability to migrate virtual machines (VMs) with VMware vSphere vMotion®, and VMware vSphere Storage vMotion®, between sites to enable on-demand and nonintrusive mobility of workloads. The capability of a stretched cluster to provide this active balancing of resources should always be the primary design and implementation goal. Although often associated with disaster recovery, vMSC infrastructures are not recommended as primary solutions for pure disaster recovery.\r\n<span style=\"font-weight: bold;\">Stretched cluster solutions offer the following benefits:</span>\r\n•<span style=\"white-space:pre\">\t</span>Workload mobility\r\n•<span style=\"white-space:pre\">\t</span>Cross-site automated load balancing\r\n•<span style=\"white-space:pre\">\t</span>Enhanced downtime avoidance\r\n•<span style=\"white-space:pre\">\t</span>Disaster avoidance\r\n<span style=\"font-weight: bold;\">Technical Requirements and Constraints</span>\r\n•<span style=\"white-space:pre\">\t</span>Storage connectivity using Fibre Channel, iSCSI, NFS, and FCoE is supported.\r\n•<span style=\"white-space:pre\">\t</span>The maximum supported network latency between sites for the VMware ESXi™ management networks is 10ms round-trip time (RTT).\r\n•<span style=\"white-space:pre\">\t</span>vSphere vMotion, and vSphere Storage vMotion, supports a maximum of 150ms latency as of vSphere 6.0, but this is not intended for stretched clustering usage.\r\n•<span style=\"white-space:pre\">\t</span>The maximum supported latency for synchronous storage replication links is 10ms RTT. Refer to documentation from the storage vendor because the maximum tolerated latency is lower in most cases.\r\nThe most commonly supported maximum RTT is 5ms.\r\n•<span style=\"white-space:pre\">\t</span>The ESXi vSphere vMotion network has a redundant network link minimum of 250Mbps.\r\nThe storage requirements are slightly more complex. A vSphere Metro Storage Cluster requires what is in effect a single storage subsystem that spans both sites. In this design, a given datastore must be accessible—that is, be able to be read and be written to—simultaneously from both sites. Further, when problems occur, the ESXi hosts must be able to continue to access datastores from either array transparently and with no impact to ongoing storage operations.\r\nThis precludes traditional synchronous replication solutions because they create a primary–secondary\r\nrelationship between the active (primary) LUN where data is being accessed and the secondary LUN that is receiving replication. 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