{"global":{"lastError":{},"locale":"en","locales":{"data":[{"id":"de","name":"Deutsch"},{"id":"en","name":"English"}],"loading":false,"error":false},"currency":{"id":49,"name":"EUR"},"currencies":{"data":[{"id":49,"name":"EUR"},{"id":124,"name":"RUB"},{"id":153,"name":"UAH"},{"id":155,"name":"USD"}],"loading":false,"error":false},"translations":{"implementations":{"categories":{"_type":"localeString","en":"Categories","ru":"Категории"},"more":{"en":"Learn more","ru":"Узнать больше","_type":"localeString"},"sort-title-asc":{"en":"From A to Z","ru":"От А до Я","_type":"localeString"},"sort-title-desc":{"en":"From Z to A","ru":"от Я до А","_type":"localeString"},"sort-rating-asc":{"en":"Rating ascending","ru":"По возрастанию рейтинга","_type":"localeString"},"sort-rating-desc":{"en":"Rating descending","ru":"По убыванию рейтинга","_type":"localeString"},"sort-discount-asc":{"ru":"По возрастанию скидки","_type":"localeString","en":"Rebate ascending"},"sort-discount-desc":{"en":"Rebate descending","ru":"По убыванию скидки","_type":"localeString"},"user":{"ru":"Пользователь","_type":"localeString","en":"User"},"vendor":{"_type":"localeString","en":"Vendor","ru":"Производитель"},"supplier":{"_type":"localeString","en":"Supplier","ru":"Поставщик"},"status":{"ru":"Статус","_type":"localeString","en":"Status"},"product":{"en":"Product","ru":"Продукт","_type":"localeString"},"no-results":{"ru":"По вашему запросу ничего не найдено, попробуйте изменить запрос.","_type":"localeString","en":"No results found. We didn't find any results with the filter you selected."},"with-reference":{"ru":"С референсом","_type":"localeString","en":"With reference"},"items-found":{"ru":"Внедрений найдено","_type":"localeString","en":"Deployments found"},"canceled":{"_type":"localeString","en":"Canceled","ru":"Отменено"},"deal-canceled":{"ru":"Сделка отменена","_type":"localeString","en":"Deal canceled"},"deal-closed":{"_type":"localeString","en":"Deal closed","ru":"Сделка закрыта"},"deal-in-progress":{"en":"Deal in progress","ru":"Сделка в процессе","_type":"localeString"},"deal-is-planned":{"_type":"localeString","en":"Deal is planned","ru":"Сделка планируется"},"finished":{"ru":"Завершено","_type":"localeString","en":"Finished"},"in-process":{"ru":"Ведется","_type":"localeString","en":"In Process"},"planned":{"_type":"localeString","en":"Planned","ru":"Планируется"},"proof-of-concept":{"ru":"Пилотный проект","_type":"localeString","en":"Proof of concept"},"stopped":{"en":"Stopped","ru":"Остановлено","_type":"localeString"},"date":{"_type":"localeString","en":"Deployment date","ru":"Дата внедрения"},"roi":{"ru":"ROI","_type":"localeString","en":"ROI"},"implementations-fetching-error":{"ru":"Произошла ошибка. Перезагрузите пожалуйста страницу.","_type":"localeString","en":"An error has occurred. Please reload the page."}},"header":{"help":{"ru":"Помощь","_type":"localeString","en":"Help","de":"Hilfe"},"how":{"de":"Wie funktioniert es","ru":"Как это работает","_type":"localeString","en":"How does it works"},"login":{"_type":"localeString","en":"Log in","de":"Einloggen","ru":"Вход"},"logout":{"ru":"Выйти","_type":"localeString","en":"Sign out"},"faq":{"de":"FAQ","ru":"FAQ","_type":"localeString","en":"FAQ"},"references":{"de":"References","ru":"Мои запросы","_type":"localeString","en":"Requests"},"solutions":{"en":"Solutions","ru":"Возможности","_type":"localeString"},"find-it-product":{"ru":"Подбор и сравнение ИТ продукта","_type":"localeString","en":"Selection and comparison of IT product"},"autoconfigurator":{"en":" Price calculator","ru":"Калькулятор цены","_type":"localeString"},"comparison-matrix":{"_type":"localeString","en":"Comparison Matrix","ru":"Матрица сравнения"},"roi-calculators":{"en":"ROI calculators","ru":"ROI калькуляторы","_type":"localeString"},"b4r":{"ru":"Бонус за референс","_type":"localeString","en":"Bonus for reference"},"business-booster":{"en":"Business boosting","ru":"Развитие бизнеса","_type":"localeString"},"catalogs":{"ru":"Каталоги","_type":"localeString","en":"Catalogs"},"products":{"ru":"Продукты","_type":"localeString","en":"Products"},"implementations":{"_type":"localeString","en":"Deployments","ru":"Внедрения"},"companies":{"en":"Companies","ru":"Компании","_type":"localeString"},"categories":{"ru":"Категории","_type":"localeString","en":"Categories"},"for-suppliers":{"ru":"Поставщикам","_type":"localeString","en":"For suppliers"},"blog":{"_type":"localeString","en":"Blog","ru":"Блог"},"agreements":{"ru":"Сделки","_type":"localeString","en":"Deals"},"my-account":{"ru":"Мой кабинет","_type":"localeString","en":"My account"},"register":{"en":"Register","ru":"Зарегистрироваться","_type":"localeString"},"comparison-deletion":{"ru":"Удаление","_type":"localeString","en":"Deletion"},"comparison-confirm":{"en":"Are you sure you want to delete","ru":"Подтвердите удаление","_type":"localeString"},"search-placeholder":{"ru":"Введите поисковый запрос","_type":"localeString","en":"Enter your search term"},"my-profile":{"ru":"Мои данные","_type":"localeString","en":"My profile"},"about":{"_type":"localeString","en":"About Us"},"it_catalogs":{"_type":"localeString","en":"IT catalogs"},"roi4presenter":{"en":"Roi4Presenter","_type":"localeString"},"roi4webinar":{"_type":"localeString","en":"Roi4Webinar"},"sub_it_catalogs":{"_type":"localeString","en":"Find IT product"},"sub_b4reference":{"_type":"localeString","en":"Get reference from user"},"sub_roi4presenter":{"_type":"localeString","en":"Make online presentations"},"sub_roi4webinar":{"en":"Create an avatar for the event","_type":"localeString"},"catalogs_new":{"en":"Products","_type":"localeString"},"b4reference":{"en":"Bonus4Reference","_type":"localeString"},"it_products":{"en":"Find and compare IT products","_type":"localeString"},"it_implementations":{"en":"Learn implementation reviews","_type":"localeString"},"it_companies":{"_type":"localeString","en":"Find vendor and company-supplier"},"it_categories":{"_type":"localeString","en":"Explore IT products by category"},"it_our_products":{"_type":"localeString","en":"Our Products"},"it_it_catalogs":{"_type":"localeString","en":"IT catalogs"}},"footer":{"copyright":{"ru":"Все права защищены","_type":"localeString","en":"All rights reserved","de":"Alle rechte vorbehalten"},"company":{"de":"Über die Firma","ru":"О компании","_type":"localeString","en":"My Company"},"about":{"de":"Über uns","ru":"О нас","_type":"localeString","en":"About us"},"infocenter":{"de":"Infocenter","ru":"Инфоцентр","_type":"localeString","en":"Infocenter"},"tariffs":{"_type":"localeString","en":"Subscriptions","de":"Tarife","ru":"Тарифы"},"contact":{"_type":"localeString","en":"Contact us","de":"Kontaktiere uns","ru":"Связаться с нами"},"marketplace":{"de":"Marketplace","ru":"Marketplace","_type":"localeString","en":"Marketplace"},"products":{"_type":"localeString","en":"Products","de":"Produkte","ru":"Продукты"},"compare":{"de":"Wähle und vergleiche","ru":"Подобрать и сравнить","_type":"localeString","en":"Pick and compare"},"calculate":{"de":"Kosten berechnen","ru":"Расчитать стоимость","_type":"localeString","en":"Calculate the cost"},"get_bonus":{"de":"Holen Sie sich einen Rabatt","ru":"Бонус за референс","_type":"localeString","en":"Bonus for reference"},"salestools":{"_type":"localeString","en":"Salestools","de":"Salestools","ru":"Salestools"},"automatization":{"_type":"localeString","en":"Settlement Automation","de":"Abwicklungsautomatisierung","ru":"Автоматизация расчетов"},"roi_calcs":{"_type":"localeString","en":"ROI calculators","de":"ROI-Rechner","ru":"ROI калькуляторы"},"matrix":{"en":"Comparison matrix","de":"Vergleichsmatrix","ru":"Матрица сравнения","_type":"localeString"},"b4r":{"_type":"localeString","en":"Rebate 4 Reference","de":"Rebate 4 Reference","ru":"Rebate 4 Reference"},"our_social":{"de":"Unsere sozialen Netzwerke","ru":"Наши социальные сети","_type":"localeString","en":"Our social networks"},"subscribe":{"de":"Melden Sie sich für den Newsletter an","ru":"Подпишитесь на рассылку","_type":"localeString","en":"Subscribe to newsletter"},"subscribe_info":{"ru":"и узнавайте первыми об акциях, новых возможностях и свежих обзорах софта","_type":"localeString","en":"and be the first to know about promotions, new features and recent software reviews"},"policy":{"ru":"Политика конфиденциальности","_type":"localeString","en":"Privacy Policy"},"user_agreement":{"_type":"localeString","en":"Agreement","ru":"Пользовательское соглашение "},"solutions":{"ru":"Возможности","_type":"localeString","en":"Solutions"},"find":{"_type":"localeString","en":"Selection and comparison of IT product","ru":"Подбор и сравнение ИТ продукта"},"quote":{"ru":"Калькулятор цены","_type":"localeString","en":"Price calculator"},"boosting":{"ru":"Развитие бизнеса","_type":"localeString","en":"Business boosting"},"4vendors":{"_type":"localeString","en":"4 vendors","ru":"поставщикам"},"blog":{"ru":"блог","_type":"localeString","en":"blog"},"pay4content":{"ru":"платим за контент","_type":"localeString","en":"we pay for content"},"categories":{"ru":"категории","_type":"localeString","en":"categories"},"showForm":{"_type":"localeString","en":"Show form","ru":"Показать форму"},"subscribe__title":{"ru":"Раз в месяц мы отправляем дайджест актуальных новостей ИТ мира!","_type":"localeString","en":"We send a digest of actual news from the IT world once in a month!"},"subscribe__email-label":{"_type":"localeString","en":"Email","ru":"Email"},"subscribe__name-label":{"en":"Name","ru":"Имя","_type":"localeString"},"subscribe__required-message":{"_type":"localeString","en":"This field is required","ru":"Это поле обязательное"},"subscribe__notify-label":{"en":"Yes, please, notify me about news, events and propositions","ru":"Да, пожалуйста уведомляйте меня о новостях, событиях и предложениях","_type":"localeString"},"subscribe__agree-label":{"_type":"localeString","en":"By subscribing to the newsletter, you agree to the %TERMS% and %POLICY% and agree to the use of cookies and the transfer of your personal data","ru":"Подписываясь на рассылку, вы соглашаетесь с %TERMS% и %POLICY% и даете согласие на использование файлов cookie и передачу своих персональных данных*"},"subscribe__submit-label":{"_type":"localeString","en":"Subscribe","ru":"Подписаться"},"subscribe__email-message":{"_type":"localeString","en":"Please, enter the valid email","ru":"Пожалуйста, введите корректный адрес электронной почты"},"subscribe__email-placeholder":{"ru":"username@gmail.com","_type":"localeString","en":"username@gmail.com"},"subscribe__name-placeholder":{"ru":"Имя Фамилия","_type":"localeString","en":"Last, first name"},"subscribe__success":{"ru":"Вы успешно подписаны на рассылку. Проверьте свой почтовый ящик.","_type":"localeString","en":"You are successfully subscribed! Check you mailbox."},"subscribe__error":{"ru":"Не удалось оформить подписку. Пожалуйста, попробуйте позднее.","_type":"localeString","en":"Subscription is unsuccessful. Please, try again later."},"roi4presenter":{"_type":"localeString","en":"Roi4Presenter","de":"roi4presenter","ru":"roi4presenter"},"it_catalogs":{"_type":"localeString","en":"IT catalogs"},"roi4webinar":{"_type":"localeString","en":"Pitch Avatar"},"b4reference":{"_type":"localeString","en":"Bonus4Reference"}},"breadcrumbs":{"home":{"_type":"localeString","en":"Home","ru":"Главная"},"companies":{"_type":"localeString","en":"Companies","ru":"Компании"},"products":{"ru":"Продукты","_type":"localeString","en":"Products"},"implementations":{"en":"Deployments","ru":"Внедрения","_type":"localeString"},"login":{"ru":"Вход","_type":"localeString","en":"Login"},"registration":{"ru":"Регистрация","_type":"localeString","en":"Registration"},"b2b-platform":{"_type":"localeString","en":"B2B platform for IT buyers, vendors and suppliers","ru":"Портал для покупателей, поставщиков и производителей ИТ"}},"comment-form":{"title":{"_type":"localeString","en":"Leave comment","ru":"Оставить комментарий"},"firstname":{"en":"First name","ru":"Имя","_type":"localeString"},"lastname":{"ru":"Фамилия","_type":"localeString","en":"Last name"},"company":{"_type":"localeString","en":"Company name","ru":"Компания"},"position":{"en":"Position","ru":"Должность","_type":"localeString"},"actual-cost":{"_type":"localeString","en":"Actual cost","ru":"Фактическая стоимость"},"received-roi":{"_type":"localeString","en":"Received ROI","ru":"Полученный ROI"},"saving-type":{"_type":"localeString","en":"Saving type","ru":"Тип экономии"},"comment":{"_type":"localeString","en":"Comment","ru":"Комментарий"},"your-rate":{"en":"Your rate","ru":"Ваша оценка","_type":"localeString"},"i-agree":{"_type":"localeString","en":"I agree","ru":"Я согласен"},"terms-of-use":{"ru":"С пользовательским соглашением и политикой конфиденциальности","_type":"localeString","en":"With user agreement and privacy policy"},"send":{"_type":"localeString","en":"Send","ru":"Отправить"},"required-message":{"_type":"localeString","en":"{NAME} is required filed","ru":"{NAME} - это обязательное поле"}},"maintenance":{"title":{"en":"Site under maintenance","ru":"На сайте проводятся технические работы","_type":"localeString"},"message":{"ru":"Спасибо за ваше понимание","_type":"localeString","en":"Thank you for your understanding"}},"filters":{"from":{"_type":"localeString","en":"from","ru":"от"},"to":{"ru":"до","_type":"localeString","en":"to"},"filter-price-title":{"en":"Filter by price","ru":"Фильтр по цене","_type":"localeString"},"view-type-label":{"ru":"Вид","_type":"localeString","en":"View"},"sort-type-label":{"_type":"localeString","en":"Sorting","ru":"Сортировка"},"category":{"_type":"localeString","en":"Category","ru":"Категория"},"follow":{"_type":"localeString","en":"Follow","ru":"Следить"},"add-product":{"ru":"Добавить продукт","_type":"localeString","en":"Add Product"},"show-all":{"en":"Show all","ru":"Показать все","_type":"localeString"},"filter-toggle":{"_type":"localeString","en":"Filter","ru":"Фильтр"},"clear-button":{"ru":"Очистить","_type":"localeString","en":"Сlear"},"delivery-type-field":{"_type":"localeString","en":"Delivery type","ru":"Тип поставки"},"product-categories-field":{"ru":"категориz продуктаhjle","_type":"localeString","en":"product categories"},"providers-field":{"ru":"Поставщик, производитель","_type":"localeString","en":"Providers"},"business-tasks-field":{"en":"Business tasks","ru":"Бизнес задачи","_type":"localeString"},"problems-field":{"ru":"Проблемы","_type":"localeString","en":"Problems"},"with-discounts-checkbox":{"_type":"localeString","en":"With discounts","ru":"Со скидками"},"expert-price-checkbox":{"ru":"Конфигуратор","_type":"localeString","en":"Configurator"},"roi-calculator-checkbox":{"_type":"localeString","en":"ROI-calculator","ru":"ROI-калькулятор"},"apply-filter-button":{"ru":"Применить фильтр","_type":"localeString","en":"Apply filter"},"sorting-toggle":{"ru":"Сортировка","_type":"localeString","en":"Sorting"},"show-all-button":{"_type":"localeString","en":"Show all","ru":"Показать все"},"suggest-product-button":{"_type":"localeString","en":"Suggest product","ru":"Предложить продукт"},"with-projects-label":{"ru":"С внедрениями","_type":"localeString","en":"With deployments"},"bonus-4-reference":{"ru":"Бонус за референс","_type":"localeString","en":"Bonus 4 Reference"},"product-categories":{"en":"Product Categories","ru":"Категории продуктов","_type":"localeString"},"countries":{"_type":"localeString","en":"Countries","ru":"Страны"},"seller":{"_type":"localeString","en":"Seller","ru":"Продавец"},"vendors":{"ru":"Производители продуктов пользователя","_type":"localeString","en":"User products vendors"},"suppliers":{"_type":"localeString","en":"User suppliers","ru":"Поставщики пользователя"},"business-process":{"_type":"localeString","en":"Problems","ru":"Проблемы"},"business-objectives":{"ru":"Бизнес задачи","_type":"localeString","en":"Business tasks"},"branch":{"en":" Branch","ru":"Отрасль","_type":"localeString"},"users":{"ru":"Пользователи","_type":"localeString","en":"Users"},"status":{"ru":"Статус","_type":"localeString","en":"Status"},"info-source":{"_type":"localeString","en":"Info source","ru":"Информационный ресурс"},"with-reference-checkbox":{"ru":"С референсами","_type":"localeString","en":"With reference"},"show-deal-checkbox":{"ru":"Показывать сделки с noname","_type":"localeString","en":"Show deal with noname"},"roi-checkbox":{"_type":"localeString","en":"ROI","ru":"ROI"},"problems":{"_type":"localeString","en":"Problems","ru":"Проблемы"},"find":{"_type":"localeString","en":"Find","ru":"Выполнить поиск"},"deal-date":{"en":"Date","ru":"Дата","_type":"localeString"},"try-button":{"en":"Try AI (Beta)","ru":"Попробовать AI (Beta)","_type":"localeString"},"hide":{"_type":"localeString","en":"Hide","ru":"Скрыть"},"company-size":{"en":"Company size","ru":"Размер компании","_type":"localeString"},"add-company":{"en":"Add company","ru":"Добавить компанию","_type":"localeString"},"add-implementation":{"_type":"localeString","en":"Add deployment","ru":"Добавить внедрение"},"sort-title-asc":{"ru":"От А до Я","_type":"localeString","en":"From A to Z"},"sort-title-desc":{"ru":"От Я до А","_type":"localeString","en":"From Z to A"},"sellers-field":{"_type":"localeString","en":"Sellers","ru":"Поставщики, Производители"},"supply-types":{"ru":"Тип поставки","_type":"localeString","en":"Supply type"},"with-comments-checkbox":{"_type":"localeString","en":"With comments","ru":"С комментариями"},"supplier":{"en":"Supplier","ru":"Поставщик","_type":"localeString"},"vendor":{"en":"Vendor","ru":"Производитель","_type":"localeString"},"user":{"en":"User","ru":"Пользователь","_type":"localeString"},"company-type":{"_type":"localeString","en":"Company type","ru":"Тип компании"},"partners-field":{"_type":"localeString","en":"Partners","ru":" Партнеры"},"customers":{"ru":"Покупатели","_type":"localeString","en":"Customers"},"product-supplier":{"ru":"Поставщик продукта","_type":"localeString","en":"Product supplier"},"product-vendor":{"ru":"Производитель продукта","_type":"localeString","en":"Product vendor"},"implementation-date":{"ru":"Дата внедрения","_type":"localeString","en":"Deployment date"},"canceled":{"ru":"Отменено","_type":"localeString","en":"Canceled"},"deal-canceled":{"_type":"localeString","en":"Deal canceled","ru":"Сделка отменена"},"deal-closed":{"_type":"localeString","en":"Deal closed","ru":"Сделка закрыта"},"deal-in-progress":{"ru":"Сделка в процессе","_type":"localeString","en":"Deal in progress"},"deal-is-planned":{"ru":"Сделка планируется","_type":"localeString","en":"Deal is planned"},"finished":{"ru":"Завершено","_type":"localeString","en":"Finished"},"in-process":{"ru":"Ведется","_type":"localeString","en":"In Process"},"planned":{"ru":"Планируется","_type":"localeString","en":"Planned"},"proof-of-concept":{"_type":"localeString","en":"Proof of concept","ru":"Пилотный проект"},"stopped":{"ru":"Остановлено","_type":"localeString","en":"Stopped"},"competencies":{"ru":"Компетенции","_type":"localeString","en":"Competencies"}}},"translationsStatus":{"implementations":"success","filters":"success"},"sections":{"implementations-text-block":{"label":"catalog-implementations-text-block","body":{"_type":"localeBlock","en":[{"markDefs":[],"children":[{"_key":"0e40f9075bd00","_type":"span","marks":[],"text":"The ROI4CIO Deployment Catalog is a database of software, hardware, and IT service implementations. Find implementations by vendor, supplier, user, business tasks, problems, status, filter by the presence of ROI and reference."}],"_type":"block","style":"normal","_key":"0e40f9075bd0"}],"ru":[{"style":"normal","_key":"1435aa042111","markDefs":[],"children":[{"text":"Каталог внедрений ROI4CIO - это база данных о внедрениях программного обеспечения, оборудования и ИТ-услуг. Находите внедрения по вендору, поставщику, пользователю, бизнес-задачам, проблемам, статусу, фильтруйте по наличию ROI и референса.","_key":"1435aa0421110","_type":"span","marks":[]}],"_type":"block"}]}}},"sectionsStatus":{"implementations-text-block":"success"},"pageMetaData":{"implementations":{"meta":[{"content":"https://roi4cio.com/fileadmin/templates/roi4cio/image/roi4cio-logobig.jpg","name":"og:image"},{"name":"og:type","content":"website"}],"translatable_meta":[{"name":"og:title","translations":{"_type":"localeString","en":"Deployments","ru":"Внедрения"}},{"translations":{"_type":"localeString","en":"Implementations","ru":"Каталог внедрений различных видов программного обеспечения, ИТ проектов. Результаты внедрений ИТ, результаты, референсы, ROI"},"name":"og:description"},{"translations":{"_type":"localeString","en":"Implementations","ru":"Внедрения"},"name":"title"},{"name":"description","translations":{"ru":"Описание внедрений","_type":"localeString","en":"Implementations description"}},{"name":"keywords","translations":{"_type":"localeString","en":"Implementations keywords","ru":"Внедрения ключевые слова"}}],"title":{"en":"ROI4CIO: Implementations","ru":"ROI4CIO: Внедрения","_type":"localeString"}}},"pageMetaDataStatus":{"implementations":"success"},"subscribeInProgress":false,"subscribeError":false},"auth":{"inProgress":false,"error":false,"checked":true,"initialized":false,"user":{},"role":null,"expires":null},"products":{"productsByAlias":{},"aliases":{},"links":{},"meta":{},"loading":false,"error":null,"useProductLoading":false,"sellProductLoading":false,"templatesById":{},"comparisonByTemplateId":{}},"filters":{"filterCriterias":{"loading":false,"error":null,"data":{"price":{"min":0,"max":6000},"users":{"loading":false,"error":null,"ids":[],"values":{}},"suppliers":{"loading":false,"error":null,"ids":[],"values":{}},"vendors":{"loading":false,"error":null,"ids":[],"values":{}},"roles":{"id":200,"title":"Roles","values":{"1":{"id":1,"title":"User","translationKey":"user"},"2":{"id":2,"title":"Supplier","translationKey":"supplier"},"3":{"id":3,"title":"Vendor","translationKey":"vendor"}}},"categories":{"flat":[],"tree":[]},"countries":{"loading":false,"error":null,"ids":[],"values":{}}}},"showAIFilter":false},"companies":{"companiesByAlias":{},"aliases":{},"links":{},"meta":{},"loading":false,"error":null},"implementations":{"implementationsByAlias":{"oracle-siebel-crm-dlja-banka":{"id":101,"title":"Oracle Siebel CRM для банка","description":"Создание автоматизированной системы управления отношениями с клиентами в корпоративном блоке Сбербанка России\r\n\r\nЦели и задачи проекта\r\nОсновной задачей внедрения CRM являлось повышение эффективности работы сотрудников, улучшение качества обслуживания клиентов и прозрачность бизнес-процессов.\r\n\r\nДля эффективной работы решения CRM необходимо было транслировать на все филиалы банка и интегрировать с почти двумя десятками внешних систем. Например, с Master Data Management, автоматизированным модулем расчета рейтингов и лимитов, с аналитическими программными продуктами, с информационным комплексом «Прайм-тасс» и другим ПО.\r\n\r\nПроект в Сбербанке России – одно из крупнейших внедрений CRM в банковской отрасли, не только в России, но и в мире.\r\n\r\nРешение\r\nИзначально пилотный проект реализовывался, чтобы Сбербанк смог оценить функциональность системы и перспективы его использования. Развитие CRM начиналось с построения единой клиентской базы, внедрения унифицированных процессов управления сделками и так далее. Однако система практически не была связана с другими специализированными программными продуктами. И, тем не менее, сотрудники банка быстро оценили все ее преимущества. Интерес к проекту стали проявлять не только сотрудники департамента крупнейших клиентов, в интересах которого и начинался пилотный проект, но и представители других отделов.\r\n\r\nСо временем изменились приоритеты и в самой системе. Теперь она интегрирована с почти двумя десятками внешних решений. Также при каждом новом релизе ее функциональность увеличивается в среднем на 20-30%. Так предыдущая версия ПО обрабатывала около 80 бизнес-процессов, в новом релизе речь идет о более чем сотне. После появления в системе блока отвечающего за сегмент среднего и малого бизнеса резко вырос объем обрабатываемых данных. В настоящее время в CRM заведена информация о миллионах сделок и миллионах компаний.\r\n\r\nРешение построено на базе Oracle Siebel CRM.\r\n\r\nРезультат\r\nНа сегодняшний день решение работает и в центральном аппарате банка, и во всех региональных отделениях. CRM используют около 40 тысяч сотрудников Сбербанка, то есть практически все специалисты корпоративного блока компании. Несмотря на то, что изначально заказчиком проекта выступал департамент крупнейших клиентов, в развитии системы деятельное участие принимают специалисты и других департаментов, например, кредитного. Именно поэтому CRM обладает очень широкой функциональностью в области обработки корпоративных кредитных процессов. В последнем релизе ПО, серьезно усилился блок, отвечающий за работу с проблемными активами, проект непрерывно эволюционирует.\r\n\r\nРазвитие аналитического блока CRM – одна из основных задач, которые банк выделяет как приоритетные. Система уже обладает широкими возможностями. У нее есть собственное хранилище данных, которое может использоваться, например, для получения операционной аналитики и оценки результатов работы корпоративного блока. И CRM уже позволяет построить профиль клиента, допускает их сегментацию и многое другое. Начаты работы по ее интеграции с SAS (Statistical Analysis System) для эффективной реализации стратегии кросс-продаж в корпоративном сегменте.","alias":"oracle-siebel-crm-dlja-banka","roi":0,"seo":{"title":"Oracle Siebel CRM для банка","keywords":"работы, банка, блока, клиентов, крупнейших, релизе, проект, системы","description":"Создание автоматизированной системы управления отношениями с клиентами в корпоративном блоке Сбербанка России\r\rЦели и задачи проекта\rОсновной задачей внедрения","og:title":"Oracle Siebel CRM для банка","og:description":"Создание автоматизированной системы управления отношениями с клиентами в корпоративном блоке Сбербанка России\r\rЦели и задачи проекта\rОсновной задачей внедрения"},"deal_info":"","user":{"id":1187,"title":"Sberbank of Russia","logoURL":"https://old.b4r.io/uploads/roi/company/Sberbank_01.png","alias":"sberbank-rossii","address":"","roles":[],"description":"History of Subsidiary Bank JSC \"Sberbank of Russia\" in Kazakhstan starting at the end of 2006, when Sberbank of Russia , the flagship of the Russian financial system, the largest financial institution","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":0,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":2,"supplierImplementationsCount":0,"vendorImplementationsCount":0,"vendorPartnersCount":0,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"https://www.sberbank.kz/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Sberbank of Russia","keywords":"Sberbank, Russia, financial, when, institution, largest, flagship, system","description":"History of Subsidiary Bank JSC \"Sberbank of Russia\" in Kazakhstan starting at the end of 2006, when Sberbank of Russia , the flagship of the Russian financial","og:title":"Sberbank of Russia","og:description":"History of Subsidiary Bank JSC \"Sberbank of Russia\" in Kazakhstan starting at the end of 2006, when Sberbank of Russia , the flagship of the Russian financial","og:image":"https://old.b4r.io/uploads/roi/company/Sberbank_01.png"},"eventUrl":""},"supplier":{"id":284,"title":"NVision Group","logoURL":"https://old.b4r.io/uploads/roi/company/nvision-converted.png","alias":"ehnvizhn-grup","address":"Россия, Москва,127055, ул. Новослободская, д. 29, стр. 2","roles":[],"description":"NVision Group has been implementing large-scale enterprise-level IT projects for nearly two decades. We have built computing and telecom infrastructures, implemented business management systems and business software, provided information security and carried out our own projects – all that with the principal goal of giving our customers a competitive edge and helping them become leaders.SolutionsThroughout the 15 years of its history, the company has developed a range of technologies and industry solutions, as well as relevant expertise required to accelerate the development of commercial companies and government organizations. NVision Group solutions help customers achieve their strategic objectives by both improving the efficiency of their entire IT infrastructure and optimizing individual business processes. The company specializes in designing systems employed to significantly reduce business digitalization costs, protect the business and develop new services, as well as enhance quality.\r\n\r\nNVision Group is headquartered in Moscow. The company has branches in such cities as St. Petersburg, Nizhny Novgorod, Yekaterinburg, Novosibirsk, Krasnoyarsk, Irkutsk, Kemerovo, Volgograd, Stavropol, Rostov-on-Don, Vladivostok, Krasnodar and Sochi, as well as representative offices in Ukraine and Kazakhstan. All company chapters make up an integral part of NVision Group and provide solutions and services that meet the company’s single high standard of quality.","companyTypes":[],"products":{},"vendoredProductsCount":0,"suppliedProductsCount":178,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":5,"vendorImplementationsCount":0,"vendorPartnersCount":10,"supplierPartnersCount":0,"b4r":0,"categories":{},"companyUrl":"http://www.nvg.ru/","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"NVision Group","keywords":"NVision, Group, business, company, well, solutions, systems, quality","description":"NVision Group has been implementing large-scale enterprise-level IT projects for nearly two decades. We have built computing and telecom infrastructures,","og:title":"NVision Group","og:description":"NVision Group has been implementing large-scale enterprise-level IT projects for nearly two decades. We have built computing and telecom infrastructures,","og:image":"https://old.b4r.io/uploads/roi/company/nvision-converted.png"},"eventUrl":""},"vendors":[{"id":164,"title":"Oracle","logoURL":"https://old.b4r.io/uploads/roi/company/oracle_logo.png","alias":"oracle","address":"","roles":[],"description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterprise software products — particularly its own brands of database management systems. In 2018, Oracle was the third-largest software maker by revenue, after Microsoft and Alphabet.\r\nThe company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning (ERP) software, customer relationship management (CRM) software, and supply chain management (SCM) software.\r\nSource: https://en.wikipedia.org/wiki/Oracle_Corporation","companyTypes":[],"products":{},"vendoredProductsCount":24,"suppliedProductsCount":24,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":1,"vendorImplementationsCount":19,"vendorPartnersCount":0,"supplierPartnersCount":469,"b4r":0,"categories":{},"companyUrl":"www.oracle.com","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Oracle","keywords":"Oracle, specializes, company, primarily, developing, software, database, marketing","description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily","og:title":"Oracle","og:description":"Oracle Corporation is an american multinational computer technology corporation headquartered in Redwood Shores, California. The company specializes primarily","og:image":"https://old.b4r.io/uploads/roi/company/oracle_logo.png"},"eventUrl":""}],"products":[{"id":475,"logo":false,"scheme":false,"title":"Oracle Siebel CRM","vendorVerified":0,"rating":"2.40","implementationsCount":1,"suppliersCount":0,"alias":"oracle-siebel-crm","companyTypes":[],"description":"Only Oracle can deliver complete, end-to-end customer lifecycle solutions. Siebel CRM delivers transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers comprehensive on-premise and on-demand CRM solutions that are tailored to industry requirements and offer role-based customer intelligence and prebuilt integrations.\r\n\r\nSiebel CRM plays an important role within the Oracle Customer Experience (CX) portfolio, delivering customer experience across mobile, in-store, and field service, and leveraging a wide range of Oracle foundation tools.\r\n\r\nSiebel Sales Application\r\nSales\r\nOracle's Siebel Sales applications maximize sales effectiveness in real time by accelerating the quote-to-cash process, aligning sales channels, increasing pipeline and win rates, and raising average transaction values.\r\n\r\nSiebel Sales\r\nMobile and Handheld\r\nSales Analytics\r\nMicrosoft Exchange Server\r\nPartner and Channel Management\r\nSiebel Partner Analytics\r\nSiebel Partner Portal\r\nSiebel Partner Manager\r\nSiebel Enterprise Marketing\r\nMarketing\r\nOracle's Siebel Enterprise Marketing is a comprehensive closed-loop solution that empowers B2B and B2C organizations across industries to achieve excellence in marketing. Tailored to the needs of business and consumer marketers across more than 20 industries, the Siebel Enterprise Marketing delivers actionable insight to all members of the marketing organization.\r\n\r\nSiebel eMail Marketing\r\nOracle Marketing Analytics\r\nSiebel Web Marketing\r\nSiebel Events Management\r\nSiebel Loyalty Management\r\nSiebel Campaign/Dialogue Management\r\nSiebel Marketing Resource Management\r\nQuote & Order Capture\r\nCommerce\r\nOracle's Siebel Customer Order Management solutions simplify the complex and often frustrating process of tracking thousands of products across multiple catalogs and systems. They deliver deep customer insight that enables businesses to dynamically present targeted product bundles, offer intelligent cross-sell and up-sell opportunities, and achieve optimal prices for products and customer segments. At the same time, they give employees the information they need to take decisive action and conduct intelligent interactions with customers. As a result, companies see greater revenues, reduced operating costs, and higher customer loyalty.\r\n\r\nSiebel Dynamic Catalog\r\nSiebel Product and Pricing Analytics\r\nSiebel Dynamic Pricer\r\nSiebel Product and Catalog Management\r\nSiebel Quote and Order Lifecycle Management\r\nSiebel Contact Center and Service\r\nService\r\nOracle's Siebel Contact Center and Service product family helps businesses deliver quicker, better, and more-efficient customer service. Whether a company needs hosted, mobile, or on-premise solutions, these applications provide optimal resource deployment, speedy issue resolution, one-and-done request handling, and powerful tracking and analytics capabilities. As a result, businesses can increase customer satisfaction while cutting costs at all touch points around the globe.\r\n\r\nSiebel Contact Center\r\nSiebel Contact Center and Service Analytics\r\nSiebel Field Service\r\nSiebel Help Desk\r\nSiebel Mobile Solutions\r\nSiebel Warranty Management\r\nSiebel Partner Relationship Management\r\nSocial\r\nSiebel CRM provides an open integrated framework for Social Media giving customers the ability to use Oracle Social Relationship Management (SRM) cloud services with their Siebel CRM implementation.\r\n\r\nSocial\r\nSiebel CRM Technology\r\nSiebel CRM Technology\r\nOracle's Siebel CRM Technology provides the server framework to support Siebel Applications. It delivers solutions for: Development, Deployment, Diagnostic, Integration, Productivity, and Mobile services.\r\n\r\nSiebel Application Deployment Manager\r\nSiebel Application Response Measurement\r\nSiebel CRM Desktop\r\nOracle Fusion Middleware Siebel Best Practice Center\r\nSiebel Handheld\r\nSiebel Remote and Mobile Web Client\r\nSiebel Server Sync\r\nSiebel Task-Based UI","shortDescription":"Oracle's Siebel Customer Relationship Management (CRM), the world's most complete CRM solution, helps organizations achieve maximum top- and bottom-line growth and deliver great customer experiences across all channels, touchpoints, and devices.","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":13,"sellingCount":3,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Oracle Siebel CRM","keywords":"Siebel, Oracle, Management, customer, Marketing, solutions, Sales, Service","description":"Only Oracle can deliver complete, end-to-end customer lifecycle solutions. Siebel CRM delivers transactional, analytical, and engagement features to manage all","og:title":"Oracle Siebel CRM","og:description":"Only Oracle can deliver complete, end-to-end customer lifecycle solutions. Siebel CRM delivers transactional, analytical, and engagement features to manage all"},"eventUrl":"","translationId":476,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"Система управления взаимоотношениями с клиентами (CRM, CRM-система, сокращение от англ. Customer Relationship Management) — прикладное программное обеспечение для организаций, предназначенное для автоматизации стратегий взаимодействия с заказчиками (клиентами), в частности для повышения уровня продаж, оптимизации маркетинга и улучшения обслуживания клиентов путём сохранения информации о клиентах и истории взаимоотношений с ними, установления и улучшения бизнес-процессов и последующего анализа результатов.\r\n\r\nCRM — модель взаимодействия, основанная на постулате, что центром всей философии бизнеса является клиент, а главными направлениями деятельности компании являются меры по обеспечению эффективного маркетинга, продаж и обслуживания клиентов. Поддержка этих бизнес-целей включает сбор, хранение и анализ информации о потребителях, поставщиках, партнёрах, а также о внутренних процессах компании. Функции для поддержки этих бизнес-целей включают продажи, маркетинг, поддержку потребителей.\r\n\r\nИсточник: https://ru.wikipedia.org/wiki/%D0%A1%D0%B8%D1%81%D1%82%D0%B5%D0%BC%D0%B0_%D1%83%D0%BF%D1%80%D0%B0%D0%B2%D0%BB%D0%B5%D0%BD%D0%B8%D1%8F_%D0%B2%D0%B7%D0%B0%D0%B8%D0%BC%D0%BE%D0%BE%D1%82%D0%BD%D0%BE%D1%88%D0%B5%D0%BD%D0%B8%D1%8F%D0%BC%D0%B8_%D1%81_%D0%BA%D0%BB%D0%B8%D0%B5%D0%BD%D1%82%D0%B0%D0%BC%D0%B8","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/crm.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]}],"countries":[{"id":180,"title":"Russia","name":"RUS"}],"startDate":"0000-00-00","endDate":"0000-00-00","dealDate":"0000-00-00","price":0,"status":"finished","statusLabel":"Finished","isImplementation":true,"isAgreement":false,"confirmed":1,"implementationDetails":{"businessObjectives":{"id":14,"title":"Business objectives","translationKey":"businessObjectives","options":[{"id":4,"title":"Reduce Costs"},{"id":5,"title":"Enhance Staff Productivity"},{"id":6,"title":"Ensure Security and Business Continuity"},{"id":7,"title":"Improve Customer Service"},{"id":252,"title":"Increase Customer Base"}]},"businessProcesses":{"id":11,"title":"Business process","translationKey":"businessProcesses","options":[{"id":393,"title":"Complex and non-transparent business processes"}]}},"categories":[{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"Система управления взаимоотношениями с клиентами (CRM, CRM-система, сокращение от англ. Customer Relationship Management) — прикладное программное обеспечение для организаций, предназначенное для автоматизации стратегий взаимодействия с заказчиками (клиентами), в частности для повышения уровня продаж, оптимизации маркетинга и улучшения обслуживания клиентов путём сохранения информации о клиентах и истории взаимоотношений с ними, установления и улучшения бизнес-процессов и последующего анализа результатов.\r\n\r\nCRM — модель взаимодействия, основанная на постулате, что центром всей философии бизнеса является клиент, а главными направлениями деятельности компании являются меры по обеспечению эффективного маркетинга, продаж и обслуживания клиентов. Поддержка этих бизнес-целей включает сбор, хранение и анализ информации о потребителях, поставщиках, партнёрах, а также о внутренних процессах компании. Функции для поддержки этих бизнес-целей включают продажи, маркетинг, поддержку потребителей.\r\n\r\nИсточник: https://ru.wikipedia.org/wiki/%D0%A1%D0%B8%D1%81%D1%82%D0%B5%D0%BC%D0%B0_%D1%83%D0%BF%D1%80%D0%B0%D0%B2%D0%BB%D0%B5%D0%BD%D0%B8%D1%8F_%D0%B2%D0%B7%D0%B0%D0%B8%D0%BC%D0%BE%D0%BE%D1%82%D0%BD%D0%BE%D1%88%D0%B5%D0%BD%D0%B8%D1%8F%D0%BC%D0%B8_%D1%81_%D0%BA%D0%BB%D0%B8%D0%B5%D0%BD%D1%82%D0%B0%D0%BC%D0%B8","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/crm.png"}],"additionalInfo":{"budgetNotExceeded":"","functionallyTaskAssignment":"","projectWasPut":"","price":0,"source":{"url":"http://www.nvg.ru/projects/crm-sberbank/","title":"Supplier's web site"}},"comments":[],"referencesCount":0}},"aliases":{"1":["oracle-siebel-crm-dlja-banka"]},"links":{"first":"http://b4r_be/api/implementations?page=1","last":"http://b4r_be/api/implementations?page=1","prev":null,"next":null},"meta":{"current_page":1,"from":1,"last_page":1,"path":"http://b4r_be/api/implementations","per_page":20,"to":1,"total":1},"loading":false,"error":null},"agreements":{"agreementById":{},"ids":{},"links":{},"meta":{},"loading":false,"error":null},"comparison":{"loading":false,"error":false,"templatesById":{},"comparisonByTemplateId":{},"products":[],"selectedTemplateId":null},"presentation":{"type":null,"company":{},"products":[],"partners":[],"formData":{},"dataLoading":false,"dataError":false,"loading":false,"error":false},"catalogsGlobal":{"subMenuItemTitle":""}}