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В сегменты Компании входят: производительность и бизнес-процессы, интеллектуальное облако и другие персональные вычисления. операционные системы; приложения для работы с несколькими устройствами; серверные приложения; приложения для бизнес-решений; инструменты управления рабочим столом и сервером; средства разработки программного обеспечения; видеоигры, обучение и сертификация компьютерных системных интеграторов и разработчиков; персональные компьютеры (ПК), планшеты, игровые и развлекательные консоли, телефоны, другие интеллектуальные устройства и связанные с ними аксессуары, которые интегрируются с облачными приложениями; облачные решения, предоставляющие клиентам программное обеспечение, услуги, платформы и контент, а также предоставляет поддержку решений и консалтинговые услуги онлайн-реклама глобальной аудитории.","companyTypes":[],"products":{},"vendoredProductsCount":33,"suppliedProductsCount":33,"supplierImplementations":[],"vendorImplementations":[],"userImplementations":[],"userImplementationsCount":0,"supplierImplementationsCount":7,"vendorImplementationsCount":36,"vendorPartnersCount":0,"supplierPartnersCount":928,"b4r":0,"categories":{},"companyUrl":"www.microsoft.com","countryCodes":[],"certifications":[],"isSeller":false,"isSupplier":false,"isVendor":false,"presenterCodeLng":"","seo":{"title":"Microsoft","keywords":"Microsoft, software, world, products, hardware, Xbox, video, game","description":"Microsoft Corporation is an multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells","og:title":"Microsoft","og:description":"Microsoft Corporation is an multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells","og:image":"https://old.b4r.io/uploads/roi/company/ms_dshchpshch.png"},"eventUrl":""}],"products":[{"id":798,"logo":false,"scheme":false,"title":"Absalon CRM для потребительских товаров","vendorVerified":0,"rating":"1.80","implementationsCount":1,"suppliersCount":0,"alias":"absalon-crm-dlja-potrebitelskikh-tovarov","companyTypes":[],"description":"\r\n<p><span style=\"font-weight: bold; text-decoration-line: underline;\">Absalon Consumer Goods - для менеджера по продажам</span></p>\r\n\r\n\r\n<p>Absalon CRM для потребительских товаров основывается на наиболее широко используемых процессах продаж в отрасли. Решение поможет компании укрепить свои бренды, минимизируя время, затрачиваемое на администрирование. <span style=\"font-weight: bold; text-decoration-line: underline;\">Absalon Consumer Goods - для торгового представителя</span> Основной целью торговых представителей является распространение информации о различных продуктах и брендах, которые предлагает их компания на рынке. Важная задача - сообщить полученную обратную связь во время встречи, чтобы бренд мог еще больше укрепляться в будущем. Благодаря надстройке Absalon мы объединяем прочную базу данных CRM с эффективными процессами, чтобы сообщать о результатах продаж, ограничивая время, затрачиваемое на администрирование, и все это достигается с помощью мобильных устройств и компьютеров. <span style=\"font-weight: bold; text-decoration-line: underline;\">Absalon Consumer Goods - для менеджера по продажам</span> <span style=\"font-weight: bold;\">Microsoft Dynamics CRM</span></p>\r\n<ul>\r\n<li>Управление продуктами, группами продуктов, брендами, прайс-листами и скидками</li>\r\n<li>Используйте встроенные маркетинговые списки для доступа к учетным записям и контактам</li>\r\n<li>Воспользуйтесь инструментальными панелями, представлениями и диаграммами Microsoft CRM, чтобы отслеживать ход работы по продажам день ото дня</li>\r\n<li>Благодаря Microsoft Social Engagement вы можете отслеживать деятельность в социальных сетях и собирать информацию на основе ключевых слов, таких как бренды компании</li>\r\n</ul>\r\n<p><span style=\"font-weight: bold;\">Настройка данных Absalon</span></p>\r\n<ul>\r\n<li>Организуйте и направляйте свои силы продаж, создавая бизнес-планы и планы действий</li>\r\n<li>Подготовьте материалы для каждой марки, чтобы команда продаж эффективно работала на каждом торговом собрании и напрямую сообщала о встречах</li>\r\n<li>Поймите, как развивается бизнес, отслеживая данные, которые торговый представитель сообщает после совещаний</li>\r\n<li>Добавьте презентационные материалы CLM, которые торговый представитель может представить на своих мобильных устройствах или ноутбуках на торговых встречах</li>\r\n<li>Следите за распространением своих продуктов на полках у ваших клиентов</li>\r\n<li>Проследите за своими брендами в организациях и контактах</li>\r\n<li>Управление расходами и образцами продуктов для клиентов</li>\r\n<li>Используйте надстройку Absalon для создания событий и приглашения контактов</li>\r\n</ul>\r\n<p><span style=\"font-weight: bold;\">Облегчите продажи с дополнениями Absalon</span></p>\r\n<ul>\r\n<li>Планируйте неделю эффективно используя Absalon Sales Cockpit в качестве визуального инструмента для встреч</li>\r\n<li>Найдите свой путь к клиентам с помощью карты Absalon, которая создает лучший маршрут</li>\r\n<li>Планируйте распространение материалов и образцов наперед и проверьте, чтобы у торговых представителей было то, что им нужно на неделю</li>\r\n<li>Настройте данные, чтобы процесс продаж стал более однородным и упорядоченным, а время, затрачиваемое на администрирование, ограничено</li>\r\n<li>Используйте предопределенные сообщения, отзывы и CLM для каждой марки</li>\r\n<li>Повторяющийся пользовательский интерфейс для представления отчетов о продажах ускоряет процесс отчетности</li>\r\n</ul>\r\n<p><span style=\"font-weight: bold; text-decoration-line: underline;\">Absalon Consumer Goods - для торгового представителя</span> <span style=\"font-weight: bold;\">Microsoft Dynamics CRM</span></p>\r\n<ul>\r\n<li>Используйте встроенные маркетинговые списки для контактов с организациями и контактными лицами с аналогичными функциями</li>\r\n<li>Панели, виды и диаграммы Microsoft CRM помогают вам следить за работой продаж день ото дня и видеть, что нужно достичь, чтобы достичь поставленных целей</li>\r\n</ul>\r\n<p><span style=\"font-weight: bold;\">Настройка данных Absalon</span></p>\r\n<ul>\r\n<li>Используйте встроенную функцию карты, чтобы найти контакты и спланировать наилучший маршрут</li>\r\n<li>Планируйте свою неделю с помощью Absalon Sales Cockpit, которая дает вам хороший обзор различных торговых встреч недели</li>\r\n<li>Оцените, как ваше сообщение было получено различными контактными лицами</li>\r\n<li>Настройте планы действий с предопределенными сообщениями и обратной связью, CLM и раздаточные материалы</li>\r\n<li>Скопируйте план действий и переработайте данные, которые уже доступны в системе</li>\r\n<li>Создавайте собрания по продажам в плане действий, чтобы автоматически генерировать данные, которые вы будете использовать в своем торговом собрании, и сообщать о встрече в системе впоследствии</li>\r\n<li>Проверьте соотношение ставок вклада для каждого контакта в своем плане, чтобы достичь своих целей.</li>\r\n<li>Пригласите свои контакты на мероприятия с помощью нескольких простых шагов</li>\r\n</ul>\r\n<p><span style=\"font-weight: bold;\">Заявка на продажу потребительских товаров</span></p>\r\n<ul>\r\n<li>Приложение Absalon Sales Rep работает как онлайн, так и офлайн, что позволяет сообщать о встречах независимо от того, где вы находитесь</li>\r\n<li>Приложение доступно и просто в использовании</li>\r\n<li>Фильтрация данных в приложении в соответствии с потребностями, которые вы имеете в качестве торгового представителя, и облегчает отчетность о встречах</li>\r\n<li>Получите подпись контактного лица в месте расположения образцов, которые вы раздавали</li>\r\n<li>Переключение между ноутбуком и приложением, чтобы найти наиболее эффективный способ работы</li>\r\n</ul>\r\n","shortDescription":"Absalon CRM для потребительских","type":null,"isRoiCalculatorAvaliable":false,"isConfiguratorAvaliable":false,"bonus":100,"usingCount":20,"sellingCount":1,"discontinued":0,"rebateForPoc":0,"rebate":0,"seo":{"title":"Absalon CRM для потребительских товаров","keywords":"Absalon, чтобы, которые, продаж, Microsoft, Используйте, встречах, торговых","description":"Absalon Consumer Goods - для менеджера по продажам\rAbsalon CRM для потребительских товаров основывается на наиболее широко используемых процессах продаж в","og:title":"Absalon CRM для потребительских товаров","og:description":"Absalon Consumer Goods - для менеджера по продажам\rAbsalon CRM для потребительских товаров основывается на наиболее широко используемых процессах продаж в"},"eventUrl":"","translationId":2505,"dealDetails":null,"roi":null,"price":null,"bonusForReference":null,"templateData":[],"testingArea":"","categories":[{"id":395,"title":"Agile Application Life-Cycle Management Software","alias":"agile-application-life-cycle-management-software","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/agile-method-application-lifecycle-management.png"},{"id":71,"title":"CRM - Customer Relationship Management","alias":"crm-customer-relationship-management","description":"Система управления взаимоотношениями с клиентами (CRM, CRM-система, сокращение от англ. Customer Relationship Management) — прикладное программное обеспечение для организаций, предназначенное для автоматизации стратегий взаимодействия с заказчиками (клиентами), в частности для повышения уровня продаж, оптимизации маркетинга и улучшения обслуживания клиентов путём сохранения информации о клиентах и истории взаимоотношений с ними, установления и улучшения бизнес-процессов и последующего анализа результатов.\r\n\r\nCRM — модель взаимодействия, основанная на постулате, что центром всей философии бизнеса является клиент, а главными направлениями деятельности компании являются меры по обеспечению эффективного маркетинга, продаж и обслуживания клиентов. Поддержка этих бизнес-целей включает сбор, хранение и анализ информации о потребителях, поставщиках, партнёрах, а также о внутренних процессах компании. Функции для поддержки этих бизнес-целей включают продажи, маркетинг, поддержку потребителей.\r\n\r\nИсточник: https://ru.wikipedia.org/wiki/%D0%A1%D0%B8%D1%81%D1%82%D0%B5%D0%BC%D0%B0_%D1%83%D0%BF%D1%80%D0%B0%D0%B2%D0%BB%D0%B5%D0%BD%D0%B8%D1%8F_%D0%B2%D0%B7%D0%B0%D0%B8%D0%BC%D0%BE%D0%BE%D1%82%D0%BD%D0%BE%D1%88%D0%B5%D0%BD%D0%B8%D1%8F%D0%BC%D0%B8_%D1%81_%D0%BA%D0%BB%D0%B8%D0%B5%D0%BD%D1%82%D0%B0%D0%BC%D0%B8","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/crm.png"},{"id":337,"title":"Sales","alias":"sales","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/Sales.png"},{"id":339,"title":"Marketing","alias":"marketing","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/internet_marketing.png"},{"id":341,"title":"Customer Service","alias":"customer-service","description":"","materialsDescription":"","iconURL":"https://old.b4r.io/fileadmin/user_upload/customer-service.png"}],"characteristics":[],"concurentProducts":[],"jobRoles":[],"organizationalFeatures":[],"complementaryCategories":[],"solutions":[],"materials":[],"useCases":[],"best_practices":[],"values":[],"implementations":[]},{"id":800,"logo":false,"scheme":false,"title":"Absalon CRM","vendorVerified":0,"rating":"1.80","implementationsCount":1,"suppliersCount":0,"alias":"absalon-crm","companyTypes":[],"description":"Absalon CRM Modules:\r\n<ol>\r\n<li>Marketing</li>\r\n<li>Sales</li>\r\n<li>Project Management</li>\r\n<li>Resource Planning</li>\r\n<li>Case Management</li>\r\n<li>Service Management</li>\r\n</ol>\r\n<span style=\"font-weight: bold; text-decoration-line: underline;\">MARKETING</span> The marketing module in Microsoft Dynamics CRM is, together with Absalon CRM, covering marketing lists, customer categorization, account plans, event management and more. <span style=\"font-weight: bold;\">Microsoft Dynamics CRM</span>\r\n<ul>\r\n<li>Support and registration of marketing activities for reporting, follow up and management</li>\r\n<li>Marketing lists: Create dynamic marketing lists, that update subsequently, as well as static marketing lists. Full Outlook integration with mailing possibilities straight from the marketing lists.</li>\r\n<li>Create process support for your marketing activities, both simple and complex ones</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">Absalon add-on</span>\r\n<ul>\r\n<li>Categorization of customers based on needs of the organization and the area such as industry, sector or geography</li>\r\n<li>Event Management, gather all the information in one place. Contacts as event participants and their status at the event, check list for the event, document management through SharePoint</li>\r\n<li>Training Management with courses and participants, reuse data you previously created</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">Microsoft add-on products for marketing</span>\r\n<ul>\r\n<li>With Microsoft Social Listening you have the possibility to capture activities on social media, arrange searches based on key words and visualize in nice dashboards with graphs and lists</li>\r\n<li>Dynamics Marketing gives you the possibility to take care of digital marketing, like newsletters and leads generation, with automation if you like</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">User experience</span>\r\n<ul>\r\n<li>Full integration with Outlook contacts and activities</li>\r\n<li>Good follow-up possibilities with graphs and views</li>\r\n<li>Consistently easy to use interface</li>\r\n</ul>\r\n<span style=\"font-weight: bold; text-decoration-line: underline;\">SALES</span> Absalon add-on extends the sales module developed from the already well-defined sales support that comes with Microsoft Dynamics CRM. With Absalon add-on the updating of data goes even faster, and administration time is reduced. <span style=\"font-weight: bold;\">Microsoft Dynamics CRM</span>\r\n<ul>\r\n<li>Business Process Flow with guiding steps in order to complete the sales process</li>\r\n<li>Track meetings and emails to your sales activities</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">Absalon add-on</span>\r\n<ul>\r\n<li>Dynamic sales processes, helping you to follow the sales processes that apply to you</li>\r\n<li>Support for several simultaneous sales processes</li>\r\n<li>With Absalon add-on it’s easy to follow which customers you have contacted (and not contacted) for a certain period of time</li>\r\n<li>Customer Plans for targeted customer strategy on activity level with follow-up possibilities</li>\r\n<li>Opportunities to follow up recurring income over time</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">User experience</span>\r\n<ul>\r\n<li>Full integration with Outlook contacts and activities</li>\r\n<li>Good follow-up possibilities with graphs, views and dashboards</li>\r\n<li>Quick update of progressive sales processes</li>\r\n</ul>\r\n<span style=\"font-weight: bold; text-decoration-line: underline;\">PROJECT MANAGEMENT</span> The module for project management in Absalon CRM gather all information at the one place, where everybody has access to the same material and receives the latest updates. By gathering all the functionality in the same place, in the CRM, you utilize already existing information about customers, contacts, and activities. <span style=\"font-weight: bold;\">Microsoft Dynamics CRM</span>\r\n<ul>\r\n<li>Integration with Outlook activities, track emails and other activities in your projects</li>\r\n<li>Integration to SharePoint for document management</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">Absalon add-on</span>\r\n<ul>\r\n<li>Start from one of your predefined project model</li>\r\n<li>Add project activities for each unique project</li>\r\n<li>With the ability to follow the people who are relevant to the project</li>\r\n<li>Spread the responsibility on project activities and project logs</li>\r\n<li>Time reporting on projects and/or project activities</li>\r\n<li>Do follow-up on the budget and hours towards activities and timesheets</li>\r\n<li>- Analyze and visualize through views, graphs and dashboards</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">User experience</span>\r\n<ul>\r\n<li>Access to the same information with the possibility of access control through security roles</li>\r\n<li>Connect to SharePoint for an integrated experience</li>\r\n<li>Visualize to illustrate the project's success or warning signs</li>\r\n<li>Simple time reporting</li>\r\n</ul>\r\n<span style=\"font-weight: bold; text-decoration-line: underline;\">RESOURCE PLANNING</span> With Absalon resource planning, resources can be booked for projects in different plans. Statistics and data for the plans are clear and you can follow the progress of work. By gathering all the functionality in the same place, in the CRM, you utilize already existing information about customers, contacts, and activities. <span style=\"font-weight: bold;\">Microsoft Dynamics CRM</span>\r\n<ul>\r\n<li>Integration with Outlook activities, track emails and other activities in your projects</li>\r\n<li>Integration to SharePoint for document management</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">Absalon add-on</span>\r\n<ul>\r\n<li>Support for multiple simultaneous resource plans with the same or different resource members</li>\r\n<li>Save time by copying a resource allocation over time</li>\r\n<li>Duplicate resource allocations for faster input</li>\r\n<li>Use the built-in graphs to follow allocations as tools to plan for the future and utilize resources maximum</li>\r\n<li>Resource allocation to projects and project activities</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">User experience</span>\r\n<ul>\r\n<li>The user interface is familiar from other parts of the CRM, instant buttons and custom components make your work easier and graphs provide an instantaneous updated picture of the resource plan.</li>\r\n</ul>\r\n<span style=\"font-weight: bold; text-decoration-line: underline;\">CASE MANAGEMENT</span> Case management is a major part within CRM and Absalon add-on contains additional functionality which works well with existing Microsoft Dynamics CRM components. By gathering all the functionality in the same place, in the CRM, you utilize already existing information about customers, contacts, and activities. <span style=\"font-weight: bold;\">Microsoft Dynamics CRM</span>\r\n<ul>\r\n<li>Follow-up on contractual commitments for SLA</li>\r\n<li>Case registration with automatic update of entitlement terms, e.g. number of cases or hours, according to agreement</li>\r\n<li>Business Process Flow with guiding steps in order to complete the support process</li>\r\n<li>Cases automatically created based on in-coming email</li>\r\n<li>Support for case management through queues, and automatic routing of cases to queues</li>\r\n</ul>\r\n<span style=\"font-weight: bold;\">Absalon add-on</span>\r\n<ul>\r\n<li>Dynamic defined process for case management and follow-up. 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